View from room

Reviews of The Hari Hong Kong

4.5 out of 5
The Hari Hong Kong
330 Lockhart Road, Wan Chai, Hong Kong

Reviews

9.2

Wonderful

Rating 10 - Excellent. 451 out of 673 reviews" "
Rating 8 - Good. 167 out of 673 reviews" "
Rating 6 - Okay. 42 out of 673 reviews" "
Rating 4 - Poor. 8 out of 673 reviews" "
Rating 2 - Terrible. 5 out of 673 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

GENMU

Liked: Cleanliness, staff & service, property conditions & facilities
No working desk!
Stayed 1 night in May 2024

8/10 Good

Rachael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Good location. Rooms are a bit small but other than that, everything else was good.
Stayed 2 nights in May 2024

8/10 Good

Theo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was not impressed with the food that was served in the restaurants. Way overpriced for the quality of the food!
Stayed 5 nights in May 2024

10/10 Excellent

CHRIS, CHATSWORTH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern décor. Helpful staff. Food was quite good. Very clean. Tiny, tiny room, though: no space to open my suitcase. However, I think that may just be how it is in Hong Kong.
Stayed 6 nights in May 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Edward E. Snoeks on 9 May 2024
Dear Clive,Thank you so much for your glowing 5-star review! We are absolutely delighted to read about your positive experience with us. Our team strives to deliver the best possible experience for our guests, and your feedback is truly rewarding. We would be honored to welcome you back to our hotel for another extraordinary stay.Best regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

lewisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service; staff are outstanding humans. Highly recommend this hotel.
Stayed 7 nights in Apr 2024
Response from Edward E. Snoeks on 9 May 2024
Dear lewisa,Thank you for your amazing review!We are thrilled to hear that you received outstanding service from our dedicated team. Your kind words mean a lot to us. We greatly appreciate your recommendation and look forward to welcoming you back for another exceptional experience.Warm regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

Nabeel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent, except room sizes small
Stayed 3 nights in Apr 2024
Response from Edward E. Snoeks on 9 May 2024
Dear Nabeel,Thank you for your great feedback!We truly appreciate your kind words regarding your overall experience with us. We apologize for any inconvenience caused by the size of the room. If there is anything else we can do to enhance your stay in the future, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon.Warm regards,Edward E. SnoeksGeneral Manager

6/10 Okay

Peter

Stayed 2 nights in Apr 2024

10/10 Excellent

Kelly, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Edward E. Snoeks on 9 May 2024
Dear Kelly,Thank you for your wonderful rating! We are glad that you enjoyed your stay with us. Thank you once again for choosing to stay at our hotel, and we look forward to welcoming you back in the near future.Kind regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely boutique hotel BUT our twin bedded room was very, very small, as was the toilet area. With large suitcases, we had a job to negotiate around the room.
Stayed 2 nights in Apr 2024
Response from Edward E. Snoeks on 9 May 2024
Dear Ann,Thank you for your great feedback! We appreciate your kind words about our hotel, and glad that you had an overall pleasant stay with us. We apologize for any inconvenience caused by the size of the room. If there is anything we can assist you with, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future!Best regards,Edward E. SnoeksGeneral Manager

6/10 Okay

Michelle

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Staffs were outstanding. They quick and efficient when request are made.
Stayed 4 nights in Apr 2024
Response from Edward E. Snoeks on 9 May 2024
Dear Michelle,Thank you for your review! We greatly appreciate your kind words about our outstanding team. We strive to provide efficient service to ensure a memorable experience for our guests. Your feedback is truly valued, and we hope to welcome you back again in the future!Best regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, great location nice sized rooms
Stayed 8 nights in Mar 2024
Response from Edward E. Snoeks on 12 Apr 2024
Dear Darren,Thank you for your kind review! We are delighted to hear that you had an enjoyable stay with us.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.Best regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

Kartik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and will stay there again.
Stayed 5 nights in Mar 2024
Response from Edward E. Snoeks on 12 Apr 2024
Dear Kartik,Thank you for your fantastic review! We are glad that you had an enjoyable stay with us. We greatly appreciate your support, and look forward to welcoming you again soon.Kind regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

Joo Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent boutique hotel.
Stayed 3 nights in Mar 2024
Response from Edward E. Snoeks on 12 Apr 2024
Dear Joo Kim,Thank you for your excellent review! We are pleased to hear that you had a wonderful experience at our hotel.Thank you for choosing us, and we hope to have the pleasure of welcoming you back in the future.Warm regards,Edward E. SnoeksGeneral Manager

8/10 Good

PengXun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hongkong is one of the most beautiful places in the world. Probably The Hari hotel represent native beauty, all the staffs are friendly, comfy vibes . Very convenient location , 5-10 minutes walking distance to Eat . Shop . What a great experience, we’ll come back again when we have a chance to visit Hong Kong. Thank you Loves from San Francisco. USA
Stayed 5 nights in Feb 2024
Response from Edward E. Snoeks on 12 Apr 2024
Dear PengXun,Thank you for your wonderful review! We are thrilled to hear that you had a great experience during your stay with us. It is fantastic to know that you enjoyed every aspect of the hotel.Thank you for choosing The Hari, and we look forward to welcoming you back when your travels bring you back to Hong Kong.Best wishes,Edward E. SnoeksGeneral Manager

8/10 Good

Chunghee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good in location. Easy to connect to the center.
Stayed 1 night in Feb 2024
Response from Edward E. Snoeks on 12 Apr 2024
Dear Chunghee,Thank you for your review! We are glad to hear that you had a nice stay with us, and found our location to be convenient.We appreciate your feedback and look forward to welcoming you back in the near future.Best regards,Edward E. SnoeksGeneral Manager

4/10 Poor

FRANCIS

Travelled with family
Disliked: Staff & service, property conditions & facilities
Expensive Rooms are small
Stayed 1 night in Mar 2024
Response from Edward E. Snoeks on 26 Mar 2024
Dear Francis,Thank you for your review. We appreciate your feedback regarding the size of our rooms and would like to apologize for your disappointment. We strive to provide a comfortable and enjoyable experience for all our guests, but unfortunately we fell short of our goal this time. Thank you once again for your visit and hope to have the opportunity to welcome you back in the future.Best regards,Edward E. SnoeksGeneral Manager

6/10 Okay

hussain

Stayed 3 nights in Mar 2024
Response from Edward E. Snoeks on 12 Apr 2024
Dear hussain,Thank you for your feedback. We apologize if we fell short of meeting your expectations during your stay. We would like to ensure that any concerns you may have are addressed promptly and to your satisfaction. Kindly reach out to us directly so that we can better understand your experience and work towards a resolution.Thank you again for your review, and we hope to have the opportunity to better serve you in the future.Warm regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

Cedric, Stouffville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful..I arrived 3 hrs prior to check in time but they were able to get me into a room right away..I also requested a higher level for my room and that was also honored ..overall a very enjoyable stay..for sure will stay at the hotel whenever I’m in town!!
Stayed 2 nights in Mar 2024
Response from Edward E. Snoeks on 26 Mar 2024
Dear Cedric,Thank you for your review! We are delighted to hear that our team was extremely friendly and helpful during your stay. We take pride in delivering seamless service to our guests and always strive to accommodate their needs whenever possible. We are glad that we exceeded your expectations, and we look forward to welcoming you back whenever you are in town!Best wishes,Edward E. SnoeksGeneral Manager

6/10 Okay

liron

Stayed 4 nights in Feb 2024
Response from Edward E. Snoeks on 22 Mar 2024
Dear Iiron,Thank you for taking the time to share your feedback regarding your recent experience with us. We are sorry to hear that your experience fell short of your expectations, and we would like to apologize for any disappointment you may have encountered during your stay. We would love the opportunity to discuss your concerns in more detail and find a suitable resolution. Please feel free to contact us directly at your convenience. We value your feedback and hope to have the opportunity to make it up to you in the future.Best regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you don’t mind a short 8-10 minute walk to the MTR station and world class shopping, The Hari is a great choice. The rooms were cozy, yet very functional for two people. Beds were comfortable and the room was clean. Staff were helpful and polite. Our room included breakfast which provided good variety and quality. I would definitely return here
Stayed 6 nights in Feb 2024
Response from Edward E. Snoeks on 26 Mar 2024
Dear Andrea,Thank you for your perfect review! We are pleased to hear that you found The Hari to be a great choice, and that you found our rooms very cozy and clean. It is wonderful that our team were helpful and polite, and that you enjoyed the variety and quality of our breakfast. We appreciate your recommendation, and we look forward to welcoming you back for another enjoyable stay in the future.Kind regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

Stephen A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay Picked at the Last Minute
Shifted reservations to the Hari at the last minute and am so glad we did. The hotel staff were fantastic - helpful, responsive and friendly. Breakfast each morning featured a nicely prepared buffet of fruits, yogurts, breads and congee. You then ordered eggs, French toast and other main courses individually. You can breakfast in the main restaurant or sitting in the lounge area surrounded by books. The room was clean, spacious, well stocked and comfortable. We had laundry done a couple of times, and it was delivered in the evenings of the same day. The Hari is near lots of shopping and restaurants; is convenient to public transportation; and is within a short walk of the marina. I highly recommend the Hari for anyone visiting Hong Kong!
Stayed 7 nights in Feb 2024
Response from Edward E. Snoeks on 26 Mar 2024
Dear Stephen A,Thank you for your wonderful review! We are thrilled you chose to stay at The Hari at the last minute and had a fantastic stay. We are delighted to know that you enjoyed everything about our hotel, and that we exceeded your expectations. We look forward to welcoming you back for another exceptional stay in the future!Best wishes,Edward E. SnoeksGeneral Manager

8/10 Good

Chunghee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found and booked it through Expedia. Its location was the best. Near the Central. By bus, i can go and return to the hotel after activities. I stayed two nights.
Stayed 1 night in Feb 2024
Response from Edward E. Snoeks on 26 Mar 2024
Dear Chunghee,Thank you for your review! It is great to know that you enjoyed the convenience of our hotel and had a wonderful stay with us. We appreciate your positive comments, and we hope to welcome you back for another enjoyable experience in the future.Best wishes,Edward E. SnoeksGeneral Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what we needed.
Stayed 2 nights in Feb 2024
Response from Edward E. Snoeks on 26 Mar 2024
Dear David,Thank you for your review! We are delighted to hear that your stay with us was just what you needed. We are glad we could provide the experience you were looking for, and we hope to welcome you back whenever you need another perfect getaway.Warm regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

claude

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hong Gem
Amazing hotel peccable appointments fantastic interior Great service Tasty, innovative, breakfast menu
Stayed 3 nights in Feb 2024
Response from Edward E. Snoeks on 26 Mar 2024
Dear Claude,Thank you for your amazing review! We are thrilled to hear that you had an impeccable experience at our hotel, and particularly enjoyed our tasty breakfast menu. We truly appreciate your kind words, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Feb 2024
Response from Edward E. Snoeks on 22 Mar 2024
Dear Jeffrey,Thank you for taking the time to leave us a perfect five-star review! We are thrilled to hear that you had a great experience at our hotel. Thank you once again for choosing us, and we look forward to welcoming you again for another exceptional stay!Kind regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

Sheng Wen, Pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a perfect location. Walking distance to all the small local restaurants. The restaurants and bars in the hotel are delicious as well. Easy access to many places.
Stayed 3 nights in Feb 2024
Response from Edward E. Snoeks on 22 Mar 2024
Dear Sheng Wen,Thank you for your fantastic review! We are delighted to hear that you had a great stay at our hotel and enjoyed our perfect location. Thank you for sharing your positive feedback, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Kind regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Edward E. Snoeks on 22 Mar 2024
Dear Pete,Thank you for your glowing five-star review! We are absolutely delighted to hear that you had a fantastic time at our hotel. Your positive feedback is greatly appreciated, and we can't wait to welcome you back for another incredible stay in the future!Warm regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I’ve ever stayed at
Amazing staff, wonderful rooms, great food, convenient location…
Stayed 6 nights in Jan 2024
Response from Edward E. Snoeks on 22 Mar 2024
Dear D,Thank you for your incredible review! We are thrilled to hear that your stay at our hotel was one of the best you have ever experienced. We are delighted that every aspect in the hotel contributed to your memorable stay. It was our pleasure to have you as our guest, and we hope to welcome you back for another exceptional experience in the future.Warm regards,Edward E. SnoeksGeneral Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but pricey
Great location. Lovely room and facilities. Would stay here again. Two negatives, one big one small. The small negative was the wifi, you would constantly have to reconnect every time you put your phone/laptop down. The bigger negative was the cost of the laundry. It cost me over £100 to wash 3 shirts and a weeks worth of underwear! Absolute robbery!
Stayed 14 nights in Jan 2024
Response from Edward E. Snoeks on 22 Mar 2024
Dear Guest,Thank you for your review and for choosing our hotel. We are delighted to hear that you had an overall positive experience with us and that you intend to stay with us again. Your feedback is greatly appreciated.We sincerely apologize for any inconvenience you encountered with the WiFi connectivity, and we will thoroughly investigate the issue to ensure a smoother experience for all our guests.Furthermore, we understand your concerns and we regret any disappointment you experienced regarding the laundry cost. Your comments will be shared with our outsourced laundry supplier for their review and consideration.Thank you for taking the time to provide your valuable feedback. We truly appreciate it, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Best regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED my stay at the Hari. Located in Wan Chai which felt like a very central location to a lot of things on the Mainland side of HK. Taxis were easy to hail from the hotel and the Wan Chai subway station was a close walking distance. Many restaurants/coffee shops/convenience stores were also within walking distance. The rooms and the entire hotel felt very clean and new and hip, it did not feel like an old or remodeled hotel. Staff was all very friendly and helpful in English. The gym was small but clean and the equipment was new and in good condition. The rooms had great beds and linens, the bathrooms were also very new and clean. Only small complaint was the the toilet room itself felt very small, the wall was almost at your knees if you are squatting. Overall, I couldn't have been happier to have chosen the Hari and I would instantly recommend it to friends/family. I stayed for 1 week in January 2024 for reference. Thank you very much, Hari!
Stayed 6 nights in Jan 2024
Response from Edward E. Snoeks on 22 Mar 2024
Dear Derek,Thank you so much for your amazing review! We are delighted to hear that you absolutely loved your stay at The Hari. We are delighted that our service, comfortable rooms with high quality beds and linens, and clean gym with new equipment added to your overall satisfaction. Thank you for recommending us to your friends and family. We hope to have the pleasure of welcoming you back in the future for another exceptional stay.Best regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Edward E. Snoeks on 21 Mar 2024
Dear Chris,Thank you for your glowing five-star review! We are absolutely delighted to hear that you had a fantastic time at our hotel. It is our goal to exceed expectations and create memorable experiences for our guests. Your positive feedback is greatly appreciated, and we can't wait to welcome you back for another incredible stay in the future!Warm wishes,Edward E. SnoeksGeneral Manager

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Edward E. Snoeks on 21 Mar 2024
Dear Stephen,Thank you for taking the time to leave us a great review! We are delighted to hear that you had an outstanding experience at our hotel. We look forward to the pleasure of welcoming you again for another exceptional stay!Best wishes,Edward E. SnoeksGeneral Manager

8/10 Good

Penelope

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very comfortable, warm and friendly hotel
Lovely hotel with very comfortable rooms and relaxing cocktail/lounge. Staff warm and professional with the exception of one at breakfast who was very abrupt so I decided to go elsewhere
Stayed 3 nights in Jan 2024
Response from Edward E. Snoeks on 22 Mar 2024
Dear Penelope,Thank you for your review and for choosing our hotel. We are delighted to hear that you had a comfortable stay with us, and enjoyed our relaxing lounge. However, we sincerely apologize for the negative experience you had with one of our breakfast team. We take your feedback seriously and will address this issue with our team to ensure that it doesn't happen again in the future. We hope to have the opportunity to welcome you back and provide you with a flawless experience.Best regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Jorge, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
very nice new hotel, rooms are not big but very good, clean and new.
Stayed 5 nights in Jan 2024

10/10 Excellent

Oscar, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Chia-Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Good value - modern vibe, rooms well appointed and very comfortable (and quiet). It’s also right sized - big enough to have the righ amenities but not too big to feel overwhelming or stuffy. Kind of a random location in Wan Chai but centrally located so it was super easier to order an Uber to take me where ever I needed to go. Highly recommend as a good place to hang your head while exploring HK. Staff was also very friendly and attentive.
Stayed 2 nights in Jan 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and service
This hotel has beautifully decorated interior, great location with numberous restaurants and transport near by. What I cannot express highly enough is the service I received in this hotel from the start of my stay to the very end. Truly excellent. The one weird thing about the place is the tea and coffee supplies are in a cupboard that is so low (under the phone) I had to get on my hands and knees to reach anything. It is obviously easier to go downstairs to have a drink in the fabulous lounge. But I did laugh at myself. Overall, I cannot recomment The Hari Hong Kong highly enough. It was the most fantastic place to spend New Year in Hong Kong. I really look forward to going back in the future.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kin Wa

Stayed 6 nights in Jan 2024
Response from Edward E. Snoeks on 21 Mar 2024
Dear Kin Wa,Thank you for your amazing five-star review! We are overjoyed to hear that you had a fantastic experience during your stay. Our team takes pride in delivering exceptional service and creating memorable moments for our guests. Your kind words are greatly appreciated and will be shared with our entire team. We can't wait to welcome you back for another incredible stay in the near future!Warm regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

Xander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near a few MTR stops. Excellent staff, friendly.
Stayed 7 nights in Dec 2023

10/10 Excellent

Darleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay and will be back again. The staff was friendly and our room was perfect. There were numerous options for western style dining, as well as fun bars for relaxing with a drink or listening to live music. Lastly, it was a short walk to the metro that gave us access to anywhere in the city.
Stayed 3 nights in Dec 2023
Response from Edward E. Snoeks on 8 Jan 2024
Dear Darleen,Thank you for your wonderful review! We are delighted to hear that you thoroughly enjoyed your stay and that our team delivered friendly service. It is great to know that your room was perfect and that you appreciated the numerous options for dining and relaxing in our hotel. Thank you for choosing our hotel, and we look forward to welcoming you back again for another enjoyable stay.Best wishes,Edward E. SnoeksGeneral Manager

10/10 Excellent

Jeanette Oi-Suk, Astoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023
Response from Edward E. Snoeks on 8 Jan 2024
Dear Jeanette,Thank you for your amazing 5-star review! We are delighted to know that you had a fantastic experience at our hotel. Thank you for choosing our hotel, and we can't wait to welcome you back for another exceptional stay.Warm wishes,Edward E. SnoeksGeneral Manager

8/10 Good

Lam Jun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Edward E. Snoeks on 8 Jan 2024
Dear Lam Jun,Thank you for your wonderful review! We are delighted to learn that you had a wonderful experience at our hotel. We appreciate your recommendation, and look forward to welcoming you back for another fantastic stay in the future.Warm regards,Edward E. SnoeksGeneral Manager

6/10 Okay

danhua

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Edward E. Snoeks on 8 Jan 2024
Dear danhua,Thank you for your kind review. We hope to have the opportunity to welcome you back in the future. If you require any assistance for your future visits, please do not hesitate to contact us directly. Thank you!Best regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

VICTOR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Edward E. Snoeks on 8 Jan 2024
Dear VICTOR,Thank you for taking the time to leave us a fantastic 5-star review! We are delighted to hear that you thoroughly enjoyed your stay with us. We appreciate your positive feedback, and we hope to have the pleasure of welcoming you again soon.Warm regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing - can't fault them. Very speedy check in - not sure if that has anything to do with the fact that this was our second time there. Extremely comfortable room.
Stayed 1 night in Dec 2023
Response from Edward E. Snoeks on 20 Dec 2023
Dear Julie,Thank you for your incredible review! We are thrilled to hear that our team left a positive impression on you and provided exceptional service. Their dedication and hard work truly make a difference in our guests' experiences.Your kind words mean a lot to us, and we greatly appreciate your continued support. If there is anything else we can do to enhance your future visits, please feel free to reach out to us. We cannot wait to have the pleasure of hosting you again for another memorable stay.Warm wishes,Edward E. SnoeksGeneral Manager

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, service , cleanliness , esthetics were all good The design was horrible , especially the toilets was extremely tiny . Should hv an open concept with such trying space
Stayed 2 nights in Dec 2023
Response from Edward E. Snoeks on 20 Dec 2023
Dear Tony,Thank you for sharing your experience following your recent stay with us. We are delighted to hear that you had a pleasant overall experience.We sincerely appreciate your honest feedback regarding the bathroom design, and we apologize for any inconvenience it may have caused. Your input is valuable to us as we continuously strive to improve our facilities. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Edward E. SnoeksGeneral Manager

10/10 Excellent

chun choi richman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable lobby with plenty of space. Love having a coffee there while waiting for the room or friends to come over. The room is very clean. I changed to a larger room as I extended my stays there. The only thing I would like to see improving is having a formal desk in the larger room (corner King, I believe that’s how it’s called) so I can do my works more comfortably. I would stay there again and recommend it to friends.
Stayed 2 nights in Dec 2023
Response from Edward E. Snoeks on 15 Dec 2023
Dear Richman,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed the coziness of our Lounge and found our rooms to be very clean. Your positive comments are greatly appreciated, and we are glad that you had a pleasant experience during your stay.We value your feedback, which is invaluable to us as we strive to continuously improve our accommodations. We will definitely consider your suggestions as we work towards enhancing our offerings.Thank you for considering staying with us again and recommending us to your friends. We look forward to welcoming you back in the future!Kind regards,Edward E. SnoeksGeneral Manager