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It was good for a night's stay.
Lady working front desk in the morning we left was very friendly.
Hotel was on the edge of town, and the area around it was kind of rundown.
Douglas
Stayed 1 night in Apr 2024
Response from Front Desk on 23 Apr 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. It is always a pleasure to receive positive feedback
The staff was incredible. The ladies there went above and beyond their jobs. I have a family of eight. Our car broke down in the middle of Arizona and we got stranded and we ended up in their hotel. I’m not sure how it happened, but the lady had bags full of snacks and treats for my kids, and the manager allowed the juice and cereal to be open for my kids throughout the day, they gave us information on how to get rides and Catholic charities if we needed it they were extremely accommodating and beautiful hearted. I cannot thank them enough for how they helped make my kids feel better about the situation we were currently in. I honestly don’t think my kids would have Handled our situation as well as they did if it had not been for the ladies that were here
Hillary
Stayed 2 nights in Apr 2024
Response from Front Desk on 23 Apr 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. We understand that unexpected things happen. We are happy to help and able to make your family feel at home. We are so glad your family made it home safe.
4/10 Poor
Rosella
19 Apr 2024
The sink didn't drain well, had to wait for tooth paste to clear. ( not good).When having a room for more than one day, the key has to be reset everyday to enter the room.
Rosella
Stayed 2 nights in Apr 2024
Response from Front Desk on 23 Apr 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. I am sorry that your experience did not meet your expectations. Your feedback is very important to us, and I am saddened to hear that your stay was not up to par.
Place was clean, beds were comfortable, quiet, lady at the front desk was friendly and helpful. Price was right. The ladies at the desk in the am were friendly. The only thing I would complain about is breakfast , it would be nice to have some fruit, yogurt and or refrigerated eggs.
Mary
Stayed 1 night in Apr 2024
Response from Front Desk on 23 Apr 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. It is always a pleasure to receive positive feedback
We appreciate you taking the time to rate your stay. Thank you.
6/10 Okay
Gerald, Terrebonne
Travelled with partner
11 Apr 2024
The hotel was not bad for the price.
Having said that I do not want to stop in Holbrook, AZ again. Restaurants and hotels were either too low end or too high end with no good choices in between.
Dining was very limited also. I had the worst Big Mac ever in Holbrook.
Gerald
Stayed 1 night in Jan 2024
Response from Front Desk on 23 Apr 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. I am sorry that your experience did not meet your expectations. Your feedback is very important to us, and I am saddened to hear that your stay was not up to par.
The carpet was soaking wet the entire tie we were there. Breakfast was toast, waffles, cereal, and bad coffee. The pool looked green and our keys didn't work on the second day. There are many newer hotels nearby where we could have had a better stay for the same money.
Lisa
Stayed 2 nights in Mar 2024
Response from Front Desk on 23 Apr 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. I am sorry that your experience did not meet your expectations. Your feedback is very important to us, and I am saddened to hear that your stay was not up to par.
Second room key kept not working, we had to swap it out four times. Bathtub was dirty, toilet flushed poorly & plugged up on us, swimming pool & hot tub heaters weren't working. Even though Expedia classifies this place as a hotel, there was no elevator. Hotel is definitely dated but for the price I guess you get what you pay for. I am puzzled as to how this hotel gets ratings of 8 out of 10, I wouldn't give it more than a 5 at best. Even though it's not the hotel's fault, the people in the room next to us had 4 or 5 kids and they were up at 6:30 a.m on a Saturday making so much noise it woke me up & I couldn't get back to sleep. The walls are paper thin, I could hear what they were saying. The kids were yelling & screaming and running back and forth pounding their feet. It was a nightmare. I would NOT recommend staying here unless you're on a very, very tight budget.
Laurel
Response from Front Desk on 9 Apr 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the room was not properly cleaned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.
It was a very nice, clean, and affordable place. I was only there for one night, but I can assure you that the staff were very nice, the hotel was clean, and as a bonus the pool was heated. I personally loved my stay.
Excellent location near the Petrified National Forest. A little worn around the edges, but the bed was comfortable, service friendly and the price was right.
Hope
Stayed 1 night in Mar 2024
Response from Front Desk on 27 Mar 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. We are glad you enjoyed your stay.
6/10 Okay
Douglas
Travelled with family
11 Mar 2024
This facility worked just fine for the one night we stayed in the area. It definitely did not have a lot of frills but it was clean and spacious for our family.
Douglas
Stayed 1 night in Mar 2024
Response from front desk on 12 Mar 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. It is always a pleasure to receive feedback.
6/10 Okay
Marisa
5 Mar 2024
Marisa
Stayed 1 night in Feb 2024
Response from front desk on 10 Mar 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. It is always a pleasure to receive feedback.
Clean, comfortable, and decent.
Good place to get your rest and reset.
Continental breakfast was subpar. I mean, I don’t expect a full casino style breakfast buffet, but something more than bad coffee & 2 pieces on my plate. At least McDonalds wasn’t that far, so there’s that.
Jessica
Stayed 1 night in Mar 2024
Response from front desk on 5 Mar 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. It is always a pleasure to receive feedback.
4/10 Poor
Ken
3 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
This is 2024. The property needs to be ADA compliant to include better conditions for those with disabilities to get up and down flights of stairs. Install an elevator.
Ken
Stayed 1 night in Mar 2024
Response from front desk on 5 Mar 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. It is always a pleasure to receive feedback.
2/10 Terrible
Gerald
2 Mar 2024
Gerald
Stayed 1 night in Mar 2024
Response from Front Desk on 27 Mar 2024
Thank you for taking the time to rate your stay at Howard Johnson by Wyndham Holbrook. I am sorry that your experience did not meet your expectations
6/10 Okay
Stephen
29 Feb 2024
Liked: Amenities
Disliked: Cleanliness
Mold in bathroom and room smelled like dried blood. Breakfast was very limited.
Stephen
Stayed 1 night in Feb 2024
Response from front desk on 29 Feb 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. We appreciate your feedback.
8/10 Good
Julie, Defiance
Travelled with partner
29 Feb 2024
Liked: Cleanliness
We stayed three nights and the location of the hotel was perfect for the areas we were going to explore. We felt the price was good for our stay. Our room was comfortable, but the lighting was very dim and they had no information about local restaurants tourist sites and there wasn’t even any glasses in the room to drink water. I was surprised that this Howard Johnson’s by Wyndham was like this, because the one that we stayed in at Niagara Falls Canada was a very well-maintained property and we figured this one in Holbrook would’ve been the same way.
Julie
Stayed 3 nights in Feb 2024
Response from front desk on 5 Mar 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook.
Clean, well appointed and spacious rooms, very hot water, professional staff. Breakfast is mediocre, and with no tea, only coffee, disappointing. Also the pool, which as a lap swimmer, was the attraction for me, is only open from 2 pm. No consideration for those who choose to exercise in the morning.
Kate
Stayed 1 night in Feb 2024
Response from front desk on 29 Feb 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. We appreciate your feedback.
6/10 Okay
Tina
Travelled with partner
28 Feb 2024
Liked: Property conditions & facilities
Standard motel with kinda spacious room but Poor breakfast.
Great place. Hot tub and work out room were very nice. Run was clean and service was great.
William
Stayed 1 night in Jan 2024
Response from Front desk on 2 Feb 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.
Everything was great. Spacious, clean room .The manager that checked me in could have been could have been a bit more welcoming . Otherwise a great room at a grest.price
Steven
Stayed 1 night in Jan 2024
Response from Front desk on 2 Feb 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. It is always a pleasure to receive feedback. I am particularly pleased that you found your stay enjoyable. Thank you again for sharing your experience, and we look forward to serving you in the future.
Booked a smoking room online but when I got there was informed that it was a non-smoking motel. No biggie but they need to change the options on the site.
Kimberly
Stayed 1 night in Jan 2024
Response from Front desk on 2 Feb 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. Thank you for informing us that the smoking policy incorrect. We will look in to that. Here at Howard Johnson, we continuously strive to exceed your expectations.
Nice place. Lady that checked me in was very nice.
Joshua
Stayed 1 night in Jan 2024
Response from Front desk on 2 Feb 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. It is always a pleasure to receive positive feedback.
8/10 Good
Amanda
21 Jan 2024
Liked: Cleanliness, staff & service
Amanda
Stayed 2 nights in Jan 2024
Response from Front desk on 2 Feb 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. It is always a pleasure to receive feedback.I am particularly pleased that you found your stay enjoyable. Here at Howard Johnson, we continuously strive to exceed your expectation.
6/10 Okay
Nicole
20 Jan 2024
Nicole
Stayed 1 night in Jan 2024
Response from Front desk on 2 Feb 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. It is always a pleasure to receive feedback.
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. It is always a pleasure to receive positive feedback.
10/10 Excellent
Beverly
15 Jan 2024
Liked: Cleanliness, staff & service, amenities
I have stayed a Five Star hotels, my sister was paying for this room, lol, she likes cheap. I'd go back. It was clean, quiet and I slept like a rock.
Beverly
Stayed 1 night in Jan 2024
Response from Front desk on 2 Feb 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable.Thank you again for sharing your experience.
6/10 Okay
Jim
Travelled with family
14 Jan 2024
Liked: Staff & service
The breakfast selection was very limited.
The staff was quite friendly and helpful.
Jim
Stayed 1 night in Jan 2024
Response from Front desk on 2 Feb 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. It is always a pleasure to receive feedback.
6/10 Okay
James
Travelled with partner
12 Jan 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly, but the room was freezing and took HOURS to heat up. Very dated facility. Bedspread had a hole in it. Room smelled musty. In need of renovation.
James
Stayed 1 night in Jan 2024
Response from Front desk on 2 Feb 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Holbrook. We are sorry your stay was not up to par.