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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Guest reviews

4.6/5 Wonderful
1,000 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationHoi An Museum16 min walk
Popular LocationAssembly Hall of the Fujian Chinese Congregation19 min walk
Popular LocationQuan Cong Temple20 min walk
AirportDa Nang (DAD-Da Nang Intl.)26 min drive

Choose dates to view prices

  • Superior Room, Balcony

    4.8/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsSuperior Room, Balcony
  • Deluxe Room, Balcony, City View

    4.8/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, Balcony, City View
  • Junior Room, Balcony, City View

    4.7/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    More detailsJunior Room, Balcony, City View
  • Family Room, Balcony, Pool View

    4.7/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 5
    More detailsFamily Room, Balcony, Pool View
  • Connecting Rooms, Balcony

    4.8/5 guest room rating

    Room amenities

    • 57 sq m
    • City view
    • Sleeps 5
    More detailsConnecting Rooms, Balcony
  • Suite, Balcony

    4.7/5 guest room rating

    Room amenities

    • 55 sq m
    • Sleeps 4
    More detailsSuite, Balcony

About this area

Hoi An

Located in Hoi An, Hoian Sincerity Hotel & Spa is in the city centre and near the boardwalk. Hoi An Ancient Town and Chua Cau are notable landmarks, and travellers looking to shop may want to visit Hoi An Night Market and Hoi An Market. Vinpearl Land Nam Hoi An and Asia Park are also worth visiting. Our guests love the hotel's quiet location.

Visit our Hoi An travel guide
Map
Popular Location

What's nearby

  • Hoi An Ancient Town - 15 min walk
  • Hoi An Museum - 16 min walk
  • Assembly Hall of the Fujian Chinese Congregation - 19 min walk
  • Quan Cong Temple - 20 min walk
  • Hoi An Market - 3 min drive

Getting around

  • Da Nang Station - 26 min drive
  • Da Nang (DAD-Da Nang Intl.) - 26 min drive

About this property

Hoian Sincerity Hotel & Spa

4-star Hoi An hotel in Hoi An City Centre, near Hoi An Ancient Town
Along with a restaurant, this hotel has an outdoor pool and a fitness centre. Free WiFi in public areas, a free area shuttle and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. All 70 soundproofed rooms provide free WiFi, free wired Internet and minibars. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Hoian Sincerity Hotel & Spa offers 70 forms of air-conditioned accommodation with computers and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. 32-inch LED televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available
24-hour pick-up airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle
Free beach shuttle
Free shopping centre shuttle

Food and drink

Cooked-to-order breakfast available for a fee daily 7:30 AM–10:00 AM: VND 100000 for adults and VND 50000 for children
1 restaurant
1 poolside bar and 1 bar
Room service available

Things to do

Bike hire
Children's pool
Fitness centre
Outdoor pool
Sauna
Spa services
Steam room

Family friendly

Children's pool
Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Outdoor pool
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

Lift
Front-desk safe
Newspapers in reception
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Porter
Tour/ticket assistance
Turndown service

Languages spoken

English
Korean
Vietnamese

Outdoors

BBQ grill(s)
Garden
Pool sunloungers
Pool umbrellas

Spa

Body scrubs
Body treatments
Body wraps
Facials
Massages
Reflexology

More

Designated smoking areas
Fireplace in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Linens
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower
Towels

Entertainment

32-inch LED TV
TV channels
Computer

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Outdoor space

Balcony

More

Desk
Laptop-friendly workspace
Phone
Safe
Separate sitting area
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for VND 345000.0 per night.
Free cots (infant beds)

Payment types

MastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: VND 100000 for adults and VND 50000 for children (approximately)
  • Airport shuttle fee: VND 400000 per vehicle
  • Rollaway bed fee: VND 345000.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Hoian Sincerity Hotel Hoi An
Hoian Sincerity Hotel
Hoian Sincerity Hoi An
Hoian Sincerity

Frequently asked questions

Can I cancel my reservation for free at Hoian Sincerity Hotel & Spa and receive a full refund?
Yes, Hoian Sincerity Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Hoian Sincerity Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hoian Sincerity Hotel & Spa?
As of 4 Jul 2020, prices found for a 1-night stay for 2 adults at Hoian Sincerity Hotel & Spa on 1 Aug 2020 start from NZ$79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hoian Sincerity Hotel & Spa have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hoian Sincerity Hotel & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Hoian Sincerity Hotel & Spa doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of VND 400000 per vehicle applies.
Where is Hoian Sincerity Hotel & Spa located?
Located in Hoi An City Centre, this hotel is within a 15-minute walk of Chuc Thanh Pagoda and Hoi An Ancient Town. Hoi An Night Market and Riverside Hoi An are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for Hoian Sincerity Hotel & Spa

4.6
Wonderful
5 - Excellent
698
4 - Good
254
3 - Okay
40
2 - Mediocre
4
1 - Poor
4
4.6
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay here

My wife and I booked for 28 days here in March, but were forced to leave early due to flight changes (COVID 19). We did stay for 17 days, and wish we were still there! The staff are amazing at Sincerity and Anio. Breakfast was great, with lots of variety. They have a shuttle to town and the beach, and there are several very good restaurants, grocery, etc. within walking distance. We were also offered complimentary massages/facials, and a room upgrade! We did not eat at the restaurant, but did eat by the pool and the food was very good...the bbq smelled amazing. Everyone (staff) was wearing masks during our stay, so you couldn’t see their smiles, but you could hear it in their voices...always greeting you by name when you arrived or left the hotel. The gym was well equipped also. A couple very minor suggestions... in the gym, perhaps add a cup dispenser, and a garbage can. There is nowhere to put used cups. And in the room, bolt the safe to the cabinet that it’s in. The safe is loose, and someone could take the whole thing.... having said that, Vietnam is one of the safest places I’ve ever visited, and their crime rate is very low. It is just an observation that may make other guests feel more comfortable.

Stayed 27 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property provides complimentary bus shuttle to its guests. The buffet breakfast was simply grand and the rooms were extremely spacious. The staff were super friendly.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loved this hotel ! Great staff , food location and service . We received a complimentary 1 hr massage and 1/2 hr facial which we didn’t expect This hotel was very affordable and exceeded our expectations

Stayed 5 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely property, lovely staff. Food excellent. Regular shuttle bus to town and the beach, plenty of recommendations of places to go around the local area

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best hotels I have ever stayed at. Every staff here was very helpful and friendly. All of them spoke good English. Room and bathroom was very clean. Breakfast was great. Wifi, AC, minibar, all great. Good location close to beach and old town/night market. They also provide free shuttles around town and 2 free water. Also one of the few to have a gym facility and nice swimming pool.

Stayed 1 night in Feb 2020