Historic Old Town Cottonwood Hotels, Cottonwood

"Arabella overall was an excellent stay. The pools were pristine, very clean. Walking distance to downtown area is a plus! The only issue we really had was with Esther in housekeeping. We had asked for our room to be cleaned on the 2nd or 3rd day of our stay. We were out for the morning, returned, to a clean room. We went to the pool, and after a little bit, I went back to the room to Esther leaving it. She seemed stunned and exasperated telling me she had so many rooms to clean and her coworker had called off. Thought it was a little strange, she was in our room but also didn’t think too much of it after her complaining… Later that night, my friend pulled her sheets back and a god awful smell filled the room. It was the bedding! We called and asked for new clean bedding which was brought up right away. We changed and put the dirty stuff outside and the smell went away. So we know it was definitely that, and Esther had something to do with it! Other than that, staff was very friendly and accommodating, we needed extras towels and they were brought to us in a timely manner. The breakfast is really good too! The ladies run it so efficiently and everything was delicious! Overall our stay was very pleasant and we will definitely be returning! "

"Very nice for pet friendly lodging "

"Would stay again"

"Our room was clean but very outdated 1990’s early 2000’s. "

"Beautiful boutique hotel with so many special touches. Rooms are small but comfortable and the outside areas are fantastic. Vwry clean and great location. Staff were very kind and helpful. "

"Can not say enough good things but especially about the staff! Everyone went above and beyond and was so courteous I will definitely be back! "

"Pool was great "

"Hilton Vacation operator try to sell you on time share"

"This was a gorgeous hotel with a gorgeous backdrop. Staff was friendly, accommodating, and went above and beyond. Highly Highly recommend this hotel! Close to all but far enough to feel secluded. "