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"Clean, friendly, efficient. "

"This was a one night stay as a travel thru. Pros: Corner room, Handicap accessible, Clean, enough towels, coffee pods and maker in the room, cable TV with movie channels. Comfortable bed. Just what we needed after 12 hours of driving. Refrigerator and microwave. Cons: No lounge chair as advertised. Makes it hard to get dressed in morning for the mobility challenged. Check-in was probmatic as they require a deposit for incidentals and they kept telling me my CC didn't work even though my bank notified me that the charge had been made (text). Seemed it had been happening alot as I watched the man in front of me use three different cards before the clerk said it went. Hmmm... 15 minutes later after I scanned mine and recieved the text mine came thru. Pretty sure it's a computer communication problem and nothing nefarious. Just be aware it's there. - Y'all need an IT person -"

"Great"

"I love staying at the Microtel In Winchester VA. It's close to highway exit and many options for dining. The staff are amazing and friendly. The rooms are always clean. Highly recommend it....and I will be back."

"The bedsheets were all stained when we arrived, the front staff wqs extrmewly helpful however the cleanliness of the property was truly questionable."

"They didnt had hot water for the showers, it was warm, but never got hot. They dont do room service, only if you stay more that 4 nights. I stayed 3 nights, so requested to have a room service after the 2nd night, they said just to come to the front desk that morning and request it. When I did so, they said I neede dto request it the day before. I complained about it just to find out that I could had been scheduled since the first day. Coffee always run out during breakfast, everyday, both fromt he lobby and the breakfast area and alaways took a long time to be replaced. The rooms are ok, but they only have 1 drawer and not place to hang anithing, well they have some but it needs to be againts the wall and each cloth over the other one. The internet is ver low quality"

"There was a busy area for breakfast but many choices nearby."

"Breakfast, security, staff are very good."

"We enjoyed having a large room with a sofa but found numerous dog hairs and human hair in towels and carpet. My grandson is allergic to certain dogs and he coughed the entire 3 days."