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Reviews of Days Inn by Wyndham Hicksville Long Island

2 out of 5
Days Inn by Wyndham Hicksville Long Island
828 S Oyster Bay Rd/I-495, I-495 Oyster Bay Rd Exit 43, Hicksville, NY

Reviews

6.4
Rating 10 - Excellent. 205 out of 1002 reviews" "
Rating 8 - Good. 241 out of 1002 reviews" "
Rating 6 - Okay. 215 out of 1002 reviews" "
Rating 4 - Poor. 146 out of 1002 reviews" "
Rating 2 - Terrible. 195 out of 1002 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Francheska

Travelled with family
Disliked: Amenities, property conditions & facilities
Place did not look like advertised.
Stayed 3 nights in Mar 2024
Response from General Manager on 28 May 2024
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. I am saddened to hear that you were not happy with the appearance of the property. We are in the process of updating the property. Thank you for booking with days inn.

2/10 Terrible

Muhamet

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
Nasty
Stayed 2 nights in May 2024
Response from General Manager on 28 May 2024
Dear Guest, thank you for your comments. I am saddened to hear that you were not happy with the appearance of the property. We are in the process of updating the property. Thank you for booking with Days Inn

2/10 Terrible

Shrutiben

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poorly managed property.
Stayed 3 nights in May 2024
Response from General Manager on 21 May 2024
Dear Guest, Your feedback is very important to us, and I am saddened to hear that you were not happy with your stay at Days Inn. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.

8/10 Good

Plutarco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 16 May 2024
Dear Guest, thank you for your feedback. I am happy to hear that you found your stay comfortable at Days Inn. Hope to see you in the future.

8/10 Good

Taquanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel with free breakfast
Stayed 2 nights in May 2024
Response from General Manager on 14 May 2024
Dear Guest, thank you for your comments and feedback. I am very happy to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

10/10 Excellent

Jeanne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear Guest, thank you for positive feedback and comments. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

2/10 Terrible

Craig

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t even stay at the property over night it was that bad. I checked in and went to my room it smelt heavily like cigarettes ( it was a non smoking room). The floor was sticky and just generally a mess. The over all property looks rundown and abandoned. I can’t recommend against this motel enough. Do not stay here if I could give negative stars I would.
Stayed 3 nights in May 2024
Response from General Manager on 9 May 2024
Dear Guest, Your feedback is very important to us, and I am saddened to hear that you were not happy with the property. We are in the process of updating the property. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Reno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, all the staff at the front desk were so nice and helpful. I recommend people to stay here
Stayed 7 nights in Apr 2024
Response from General Manager on 6 May 2024
Dear Guest, thank you for your positive feedback and comments. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you soon.

4/10 Poor

Tiffany

Disliked: Cleanliness, amenities, property conditions & facilities
Not much of a good quality experience.
Stayed 4 nights in Apr 2024
Response from General Manager on 3 May 2024
Dear Guest, thank you for feedback and comments. Your feedback is very important to us. I am saddened to hear that you were not happy with the property. We are in the process of updating the property. Thank you for booking with Days Inn.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 20 Apr 2024
Dear Guest, thank you for your positive feedback. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you soon.

8/10 Good

russell

Liked: Staff & service
Staff noisy!
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Guest, thank you for your feedback and comments. I am happy to hear that you were happy with your stay at Days Inn. Thank you for booking with Days Inn.

10/10 Excellent

Jeanne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Guest, thank you for your positive feedback and comments. I am very pleased to hear that you were happy with your stay. Hope to see you soon.

2/10 Terrible

Nina

Stayed 1 night in Apr 2024
Response from General Manager on 3 May 2024
Dear Guest, thank you for feedback. Your feedback is very important to us. I am saddened to hear that you were not happy with the property. We are in the process of updating the property. Thank you for booking with Days Inn.

6/10 Okay

Carolyn

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from General Manager on 15 Apr 2024
Dear Guest, thank you for your feedback. Your feedback is very important to us. Thank you for booking with Days Inn. Hope to see you in the future.

4/10 Poor

Will

Liked: Cleanliness, staff & service
You get what you pay for The bathrooms recently upgraded
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. We are in the process of updating the property. Thank you for booking with Days Inn. Hope to see you in the future.

4/10 Poor

Jamie, Merrick

Travelled with partner
Liked: Staff & service
Disliked: Amenities
There was a door separating the rooms and my boyfriend and I could hear every word of a conversation going on next door. It was unpleasant for the few moments we stayed and decided to leave within 20 mins of us checking in.
Stayed 2 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Guest, thank you for your feedback and comments. I am saddened to hear that you were not happy with your stay at Days Inn. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.

10/10 Excellent

Chris

Stayed 1 night in Mar 2024
Response from General Manager on 24 Apr 2024
Dear Guest, thank you for your positive feedback. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you soon.

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
The staff was friendly and helpful.
Stayed 2 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Guest, thank you for your feedback and comments. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and quiet
Stayed 1 night in Mar 2024
Response from General Manager on 30 Mar 2024
Dear Guest, thank you for your positive feedback and comments. I am happy to hear that you were happy with your stay at Days Inn. Hope to see you soon in the future.

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service
Room was old, but clean. Could hear every footstep above us. Male screaming and cursing someone to 'get out' next door to us around 11:30-11:45 PM. IT was very scary!!
Stayed 1 night in Mar 2024
Response from General Manager on 4 Mar 2024
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us, and I am saddened to hear that you were not happy with your stay at Days Inn. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. Thank you for booking with Days Inn.

10/10 Excellent

Christopher

Stayed 1 night in Feb 2024
Response from General Manager on 4 Mar 2024
Dear Guest, thank you for your feedback. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price. Been here about a dozen times and has never let me down.
Stayed 1 night in Feb 2024
Response from General Manager on 26 Feb 2024
Dear Guest, thank you for your positive feedback and comments. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

4/10 Poor

Edward

Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from General Manager on 22 Feb 2024
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. I am saddened to hear that you were not happy with the appearance of the of the property. We are in the process of updating the property. Thank you for booking with Days Inn.

6/10 Okay

Keith

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The staff were great
I wasnt comfortable at this hotel because of its structure Yes they have camaras , however the rooms are exposed to the public, anyone can come on the premise at anytime. Nevertheless, the room was clean, and spacious. The wifi was terrible, and the tv is tiny as heĺl. If I didnt have work to do , I wouldnt have mind not having internet access. The staff was great , and very helpful!
Stayed 2 nights in Feb 2024
Response from General Manager on 19 Feb 2024
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. I am saddened to hear that you were not happy with the appearance of the property and internet. We are in the process of updating the property. Thank you for booking with Days Inn.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on 15 Feb 2024
Dear Guest, thank you for your positive feedback. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

4/10 Poor

Marc

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 12 Feb 2024
Dear Guest, thank you for your feedback. Your feedback is very important to us. I am saddened to hear to that you were not pleased with the appearance of the property. We are in the process of updating the property. Thank you for booking with Days Inn.

8/10 Good

Stanley

Liked: Staff & service, property conditions & facilities
Verry good
Stayed 4 nights in Jan 2024
Response from General Manager on 1 Feb 2024
Dear Guest, thank you for the positive feedback and comments. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

6/10 Okay

Kristine

Stayed 4 nights in Jan 2024
Response from General Manager on 30 Jan 2024
Dear Guest, thank you for your feedback. I am happy to hear that you were happy with your stay at Days Inn. Thank you for booking with Days Inn.

2/10 Terrible

Arlene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cost of the room was expensive for the room we were given. The guy who checked us in should have been wearing a mask; he sneezed several times while handling my credit card & license. Also, when we returned from our party and turned on the bathroom light, we encountered a number of bugs. While we probably wouldn't have taken the "breakfast go bags," they were not offered upon check-out.
Stayed 1 night in Jan 2024
Response from General Manager on 16 Jan 2024
Dear Guest, thank you for your comments and feedback. I am saddened to hear that you were not happy with the price of the room and breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.

4/10 Poor

Jennifer

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It said breakfast included but it was cereal and that was it. It said no smoking but the halls smelled horrible and the room did as well. Dirty stains and the it was kinda sketchy. Wouldn’t stay again. The bed was lumpy along with the pillows. Overall bad experience
Stayed 1 night in Jan 2024
Response from General Manager on 11 Jan 2024
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. I am saddened to hear that you were not happy with the appearance of the property and breakfast. I am sorry about the limited breakfast. The housekeeper cleans the rooms thoroughly for any bad odor in the room. The entire property is non smoking. Thank you for booking with Days Inn.

10/10 Excellent

Antonela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 11 Jan 2024
Dear Guest, thank you for your positive feedback. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you soon.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Jan 2024
Response from General Manager on 11 Jan 2024
Dear Guest, thank you for your feedback. I am very happy to hear that you found your stay comfortable at Days Inn. Hope to see you in the future.

2/10 Terrible

Cesar, Copiague

Disliked: Amenities
Stayed 1 night in Dec 2023
Response from General Manager on 10 Jan 2024
Dear Guest, thank you for your feedback. Your feedback is very important to us. I am saddened to hear that you were not happy with the appearance of the property. We are in the process of updating the property. Thank you for booking with Days Inn.

2/10 Terrible

Tiffany

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My children i and I went in the room, it look clean but reaked of urine. There was constant smell of smoking we had a had time breathing. The pictures are nicer than the actual room. The tv didn’t even work. Luckily we didn’t have to stay there all day. We just needed a place to sleep at nights. I will not be returning.
Stayed 2 nights in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. I am saddened to hear that your were not happy with the smell of smoke in the room. Our staff cleans the room thoroughly. The entire property is non smoking. Thank you for booking with Days Inn.

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was smooth, the young man was very polite and accommodating
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your positive feedback and comments. I am very happy to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your positive feedback. I am very pleased to hear that you were happy with your stay. Thank you for booking with Days Inn.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The person at the front desk was asleep as I tried to check in around 2 am. Other than that it was a good overall experience
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your positive feedback. I am very happy to hear that your were happy with your stay at Days Inn. Hope to see you in the future.

6/10 Okay

Michael

Travelled with family
Pictures don't match the property
it's a motel, pictures are deceiving. It is actually in a little in disrepair
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your comments and feedback. I am saddened to hear that you were not happy with the appearance of the property. We are in the process of updating the property. Thank you for booking with days Inn.

10/10 Excellent

Alphea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your positive feedback. I am very pleased to hear that you found your stay comfortable at Days Inn. Hope to see you soon.

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people in the room upstairs were loud and stomping around in the room all night. On top of that I was accused of smoking in the room when I was not smoking in the room.
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. I am sorry to hear that you were disturbed the noises from the above the room. Thank you for booking with Days Inn.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your positive feedback. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

10/10 Excellent

Naimul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your feedback and comments. I am very pleased to hear that you found your stay comfortable at Days Inn. Thank you for booking with Days Inn.

10/10 Excellent

Augusta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return in the future
With the motel look, my family eas nervous but ended up enjoying their stay and commented that the bed was comfortable and they would come back. Many stores accessible from stay.
Stayed 2 nights in Dec 2023
Response from General Manager on 5 Dec 2023
Dear Guest, thank your for your positive feedback and comments. I am very pleased to hear that you were happy with your stay at Days Inn. Thank you for booking with Days Inn and hope to see you soon.

4/10 Poor

Hector, Norwich

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Booked a King bed and I was given a double bed room, went to front desk and no solution was offered. Breakfast was a little bit of cereal, coffe, a granola bar, cup of cocktail fruit and a little bottle of water. A very low end place to stay.
Stayed 2 nights in Nov 2023
Response from General Manager on 15 Jan 2024
Dear Guest, thank you for your feedback and comments. Your feedback is very important to us. I am saddened to hear that you were not happy with the room and breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.

4/10 Poor

Amarilis

Travelled with family
Disliked: Amenities, property conditions & facilities
Couldn’t sleep from footsteps crunching on the ceiling all night The attempt at a free breakfast is a joke
Stayed 1 night in Nov 2023
Response from General Manager on 27 Nov 2023
Dear Guest, thank you for feedback and comments. Your feedback is very important to us. I am saddened to hear that you were disturbed by the noises and breakfast. I am sorry about the limited breakfast. Thank you for booking with Days Inn.

6/10 Okay

Rolando

Stayed 4 nights in Nov 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for your feedback. Your feedback is very important to us. I am to hear that you were happy with your stay at Days Inn. Hope to see you soon.

10/10 Excellent

GAIL, Santa Ana

Stayed 2 nights in Oct 2023
Response from General Manager on 8 Jan 2024
Dear Guest, thank you for positive feedback. Your feedback is very important to us. I am very pleased to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

8/10 Good

Rowland

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from General Manager on 27 Nov 2023
Dear Guest, thank you for your feedback. Your feedback is very important to us. I am happy to hear that you were happy with your stay at Days Inn. Hope to see you in the future.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on 27 Nov 2023
Dear Guest, thank you for the positive feedback. I am very pleased to hear that you found your stay comfortable at Days Inn. Thank you for booking with Days Inn.

4/10 Poor

Crudel

Disliked: Cleanliness, property conditions & facilities
SEEM LIKE A HOMELESS SHELTER, NOT A HOTEL..
Stayed 2 nights in Nov 2023
Response from General Manager on 13 Nov 2023
Dear Guest, thank you for your comments and feedback. I am saddened to hear that you were not happy with the property. This hotel is not a homeless shelter. Thank you for booking with Days Inn.