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Knossos Royal

5.0 star property
Luxury hotel with 5 restaurants and 2 outdoor pools

Choose dates to view prices

Aldemar Knossos Royal features a stunning beachfront with sun loungers and a spa for body treatments. Guests can enjoy volleyball, an indoor pool with a waterslide, and dining at five on-site restaurants. Previous visitors consistently praise the attentive, helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
  • Room service
  • Spa

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Room with Garden View

1 bedroom, in-room safe, soundproofing, free WiFi

Superior Room with Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Hairdryer
Electric kettle
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room with Sea View

1 bedroom, in-room safe, soundproofing, free WiFi

Superior Room with Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Hairdryer
Electric kettle
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room with Sea Front View

1 bedroom, in-room safe, soundproofing, free WiFi

Superior Room with Sea Front View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Hairdryer
Electric kettle
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite Garden View Sharing Pool

1 bedroom, in-room safe, soundproofing, free WiFi

Deluxe Suite Garden View Sharing Pool

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Hairdryer
Electric kettle
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite Sea View Sharing Pool

1 bedroom, in-room safe, soundproofing, free WiFi

Deluxe Suite Sea View Sharing Pool

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Hairdryer
Electric kettle
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite Sea Front Sharing Pool

1 bedroom, in-room safe, soundproofing, free WiFi

Deluxe Suite Sea Front Sharing Pool

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Hairdryer
Electric kettle
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Family Suite Garden View Sharing Pool

1 bedroom, in-room safe, soundproofing, free WiFi

Luxury Family Suite Garden View Sharing Pool

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Hairdryer
Electric kettle
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Luxury Family Suite Sea View Sharing Pool

1 bedroom, in-room safe, soundproofing, free WiFi

Luxury Family Suite Sea View Sharing Pool

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Hairdryer
Electric kettle
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Luxury Family Suite Sea Front Sharing Pool

1 bedroom, in-room safe, soundproofing, free WiFi

Luxury Family Suite Sea Front Sharing Pool

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Hairdryer
Electric kettle
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Comfort Family Room - Garden View

1 bedroom, in-room safe, soundproofing, free WiFi

Comfort Family Room - Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Hairdryer
Electric kettle
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Comfort Family Room - Sea View

1 bedroom, in-room safe, soundproofing, free WiFi

Comfort Family Room - Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Hairdryer
Electric kettle
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Comfort Family Room - Sea Front

1 bedroom, in-room safe, soundproofing, free WiFi

Comfort Family Room - Sea Front

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Hairdryer
Electric kettle
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Exclusive Family Suite 2 Bedrooms - Garden View

1 bedroom, in-room safe, soundproofing, free WiFi

Exclusive Family Suite 2 Bedrooms - Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Hairdryer
Electric kettle
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Exclusive Family Suite 2 Bedrooms - Sea View

1 bedroom, in-room safe, soundproofing, free WiFi

Exclusive Family Suite 2 Bedrooms - Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Hairdryer
Electric kettle
  • 55 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Prestige Family Suite - Garden View & Sharing Pool

1 bedroom, in-room safe, soundproofing, free WiFi

Prestige Family Suite - Garden View & Sharing Pool

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Hairdryer
Electric kettle
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Prestige Family Suite - Sea View & Sharing Pool

1 bedroom, in-room safe, soundproofing, free WiFi

Prestige Family Suite - Sea View & Sharing Pool

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Hairdryer
Electric kettle
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
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About the area

Map
Limenas, Hersonissos, Crete Island, 70014

What's nearby

  • Sarandaris Beach - 3 min walk - 0.3 km
  • Convention Centre Creta Maris - 17 min walk - 1.5 km
  • Aquaworld Aquarium - 4 min drive - 3.1 km
  • Port of Hersonissos - 5 min drive - 2.7 km
  • Star Beach Water Park - 10 min drive - 5.0 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 21 min drive

Restaurants

  • ‪Aldemar Main Restauraunt - ‬6 min walk
  • ‪Aldemar Beach Bar - ‬5 min walk
  • ‪The Big Blue - ‬9 min walk
  • ‪Saradari - ‬5 min walk
  • ‪Γρηγόρης - ‬4 min drive

About this property

Knossos Royal

Luxury family-friendly hotel near Port of Hersonissos
Take advantage of a free breakfast buffet, an adjacent golf course and a nightclub at Knossos Royal. With a beachfront location, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a body treatment, a massage or a manicure/pedicure. Make sure that you enjoy breakfast and dinner at the 5 on-site restaurants. Enjoy the gym, as well as activities such as beach volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a corner/local shop.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, 2 indoor tennis courts and babysitting (surcharge)
  • A TV in reception, games and tour/ticket information
Room features
All 413 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Baths, free toiletries and hairdryers
  • Plasma TVs with satellite channels
  • Furnished balconies or patios, LED light bulbs and fridges

All-inclusive details

All-inclusive room rates at Knossos Royal are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Land activities

Access to golf course
Use of golf cart
Rental of golf equipment
Golf green fees

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Artemis
  • Fontana Amorosa
  • Manitari Bar

Things to do

  • 18-hole adjacent golf course
  • 2 indoor tennis courts
  • 2 outdoor pools
  • 7 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Games
  • Gym
  • Mini golf
  • Nightclub
  • Playground
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1039K015A0172500

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Aldemar Knossos Royal Hotel Heraklion
Aldemar Knossos Royal Heraklion
Aldemar Knossos Royal Hotel Hersonissos
Aldemar Knossos Royal Hotel
Aldemar Knossos Royal Hersonissos
Aldemar Knossos Royal
Aldemar Knossos Royal Village Hotel Chersonisos
Aldemar Knossos Royal Village Hersonissos
Knossos Royal Village
Aldemar Knossos Royal Crete, Greece
Knossos Royal Hotel
Aldemar Knossos Royal
Knossos Royal Hersonissos
Knossos Royal Hotel Hersonissos

Frequently asked questions

Does Knossos Royal have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Knossos Royal pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Knossos Royal?

Self-parking is free at this property.

What time is check-in at Knossos Royal?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Knossos Royal?

Checkout is at noon.

Are there all-inclusive benefits at Knossos Royal?

Some rate plans available at this hotel are all-inclusive.

Where is Knossos Royal located?

Located in Hersonissos, this beachfront hotel is next to a golf course and within 1 mi (2 km) of Sarandaris Beach and Convention Centre Creta Maris. Port of Hersonissos and St. Paraskevi Church are also within 2 miles (3 km).

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Knossos Royal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 39 reviews
Rating 8 - Good. 16 out of 39 reviews
Rating 6 - Okay. 3 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 2 out of 39 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all inclusive offer with great food and service
Stayed 3 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but
Stayed 7 nights in Aug 2025

2/10 Terrible

Adrian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall, bad experience, not what would you expect from 5 stars hotel. We went to Crete to get married and chose this hotel specifically as it was advertised as a great place for such a newly-married time with good all-inclusive buffet. However, it wasn’t a good experience. Months before arriving we notified them that we are getting married in Crete and it’s our honeymoon trip, however they didn’t prepare anything for us, not even a simple note. We even chat to the reception about this and they promised to prepare something for us but it didn’t happen. Further, we’ve got smaller / worse room than our wedding guests. Rooms were small and in poor conditions / old-fashioned, with gaps in the bathroom tiles, damaged furniture and strange smell. Once, they turned off water supply in the evening for half an hour while I was mid-shower so I had to wait for water to be turned on, whilst covered in soap under shower. We also asked to borrow an iron from the reception to sort out the wedding dress, and promised to bring it to our room, but it didn’t happen, when we called them after an hour, they again said they will bring it to us, but again didn’t happen so after 2 hours we went to the reception to take it ourselves. We got it but they told us that we just have 20min to use it, because they finish their shift and going home so we have to return it. This is not the treatment you get in 5 stars hotel!! It seems like the management of this hotel is a huge problem.
Stayed 10 nights in May 2025

6/10 Okay

Elhanan

Liked: Staff & service
Disliked: Amenities
We stayed at the hotel for about a week at the end of August. Definitely not a 5-star hotel, overall a disappointing and frustrating experience. While staff are generally nice, the food was of low quality with very limited variety, the room was uncomfortable, and there was a general sense that the hotel does the bare minimum to justify its 5-star classification. For future Crete visits, I'd recommend avoiding the north-east entirely and staying in the Chania area instead, which offers better connections to the island's less touristy southern beaches and spares you from Heraklion's terrible airport.
Stayed 5 nights in Aug 2025

2/10 Terrible

linda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A fuire
Stayed 10 nights in Jul 2025

4/10 Poor

Fares

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ce n’est pas un 5 étoiles. Tout est fait pour que vous ne profitiez pas du all exclusive. Même l’eau n’est pas en libre service vous devez quémander de l’eau. Animation quasi inexistante. Personnel dans les restaurants très peu disponible
Stayed 10 nights in Jul 2025

10/10 Excellent

Evangelos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very delicious greek food, excellent greek coffe, and double espressi, very friendly staff always with a smile. Great family room with a fantastic view. Highly recommended. Thank you Knossos Royal Team!😀
Stayed 7 nights in Jul 2025

10/10 Excellent

nadege

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J
Stayed 9 nights in Jul 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait
Stayed 18 nights in Jun 2025

8/10 Good

gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
chambres de qualité très inégale, mais les petites villas sont très bien excellente nourriture nombreuses piscines un "all inclusive" très généreux notamment au niveau des boissons le seul véritable point noir, mais il est très noir, c'est le ballet incessant des avions en phase d'atterrissage vers l'aéroport d' Heraklion pourtant à 40 km (ça va de 6h du matin à 2h du matin le lendemain) et finit par être insupportable
Stayed 14 nights in Jul 2025

8/10 Good

Sava

Liked: Cleanliness, amenities, property conditions & facilities
Die Hotelanlage ist sehr schön angelegt, aber 5 Sterne sind nicht gerechtfertig. Die Anlage ist gepflegt aber in die Jahre gekommen. Die Mitarbeiter waren alle sehr freundlich.
Stayed 14 nights in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Joli complexe en bord de mer

Étape de notre Roadtrip en Crète, l’hôtel est idéalement situé et divisé en de jolis bungalows. Certains méritent une rénovation donc renseignez-vous avant votre séjour. On a adoré manger dans les restaurants du complexe. Un régal qui a embelli notre séjour On a trouvé dommage la quantité de gobelets en carton utilisés pour les boissons. Et les capsules à café non fournies dans les chambres avec machine Nespresso. J’ai dû en acheter pour pouvoir boire un café au réveil sur le balcon.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel digne d’un 5*. Tout est mis en place pour que vous passiez de bonnes vacances
Stayed 8 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toller Familienurlaub

Sehr freundliches Personal! Das Buffet ist sehr vielfältig, abwechslungsreich, sehr lecker! Wir hatten ein Familienzimmer, zwei grosse Zimmer mit Verbindungstür, zwei Badezimmer. Sehr komfortabel für zwei Erwachsene und zwei Jungs. Wegen COVID war das Hotel nur zur Hälfte belegt. Das Baden im Meer am hoteleigenen Strand ist nicht so angenehm, weil der Boden felsig ist.
Stayed 10 nights in Jul 2020

10/10 Excellent

Ohad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay

We had a lovely stay. The main dining room and food call for improvement, other then that it’s a great resort
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location-Amenities !!!! Superb Excellent breakfast !!!
Stayed 6 nights in Aug 2019

6/10 Okay

David

Disliked: Staff & service
The property is dated but relatively well maintained. The problem with this place is that one can get breakfast, or 3 meal plan but apparently there is an exclusive plan as well. What does this mean? It means that while you can preety much have any drink at breakfast (water (sparkling), any juice, coffee, hot chocolate etc) if you sign of for the 3 meal plan any form of drink for lunch or supper is charged to your room! Utterry ridlcuous and a scam. It is in fact against the law ot deny anyone a glass of water if they ask for one at any restaurant in Canada, but apparently not so in Greece. Furthermore, one is hounded by staff for our room number at every meal and then the pressure to purchase a drink. They even go so far as to put boards around the water, juice, coffee that they setup for breakfast so that you can't access those. We fell into this trap for teh frist meal and were gobsmacked y the fact that water is deemed to lie outside of the three meal subscription. And watch your bill! we were charged for drinks we did not take. I refused to pay, I asked the duty manager to show me the chits bearing my signature confirming that I had taken a drink (that the servers hounded one for) and of course he could not. Slimy behaviour, some of the servers are dishonest. I discussed this with numerous other customers and many intended to complain. Don;t get me wrong, if I wanted a beer or a glass of wine, I would expect to pay; water, juice, coffee on a 3 meal plan? No!
Stayed 4 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 2 star resort not a five star as advertised
Stayed 14 nights in Apr 2019

8/10 Good

Doudou, Suisse

Liked: Staff & service, room comfort
Très bon hotel et chambre spacieuse. Mériterait toutefois un petit coup de neuf. Les chambres n’ont pas été faites 2x pendant la semaine, nous avons dû le demander mais ils sont venus rapidement. La nourriture était très bonne et variée. En sachant que l’hotel fermage ses portes une semaine après.
Stayed 7 nights in Oct 2018

8/10 Good

Joanna, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with private beach

Lovely staff, comfy beds, dark rooms. We had a lovely time. It just needs a bit of a refresh.
Stayed 14 nights in Sep 2018

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Неделя на Крите

При заезде быстро получили номер с хорошим расположением, рядом с пляжем с частичным видом на море. Зашли в номер 1052, в холодильнике обнаружили грязное полотенце, а в сейфе 5 пустых пачек от сигарет Парламент. Спасибо Альбине из гостевой службы, она быстро организовала уборку. Отель в общем на твёрдую четвёрку. Питание разнообразное, но много поваров молодёжи, приготовление пищи у которых оставляет желать лучшего, так всю неделю наблюдали за приготовлением яичницы, которая у повара то прилипала, то пригорала. Не понравился заход в море, без тапочек не обойтись. Зато рядом прекрасная лагуна, ходили каждый вечер туда купаться!
Stayed 8 nights in Jul 2018

10/10 Excellent

Mohamed, Egypt

Liked: Staff & service, property conditions & facilities, room comfort
Fantastic holiday destination, friendly staff, nice welcoming, and great food. As a beach resort, rooms come with ants/insects included, require spraying all the time.
Stayed 4 nights in Aug 2018

6/10 Okay

coco, REIMS

Disliked: Staff & service, property conditions & facilities, room comfort

ce n'est pas un 5 étoiles

arrivée tardive 1h du matin et pas de clim dans la chambre (défectueuse) il faisait quand même 27°, frigo pas dégivré la porte ne se fermée pas donc pas moyen de mettre de l'eau au frais et lit d'appoint cassé. Bien-sur tout a été changé le lendemain mais faut sans cesse réclamer, jusqu'au serviettes dans la chambre que la femme de ménage oubliait de remettre. Pour le buffet , j’avais pris demi-pension et je regrette profondément pas bon du tout, une usine à bouffe, limite écoeurant nous avons finalement arrêté d'y aller au bout du 2ème jour et nous nous rendions au restaurant de l’hôtel que je payer. Bref pas digne d'un 5 étoile mis à par la piscine avec une belle vue sur la mer.
Stayed 7 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

A decent hotel and location

Not sure who rated it 5'star but from my experience this hotel falls way short of 5 star, more 3 heading towards 4.
Stayed 1 night in Jul 2018

8/10 Good

Sabina Patrizia, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein Eldorado für Kinder! Pools, Rutschen, Spiele, Mini-Disco etc. Stretching-, Yoga- und Pilates-Lektionen tun gut. :-)
Stayed 7 nights in Apr 2018