Heritage Palms Hotels, Indio

"Perfect"

"Great hotel. Nice staff"

"Room was clean. Facilities were nice. It is close to downtown Palm Springs. Pool was a bit dirty this time around, it could've used a clean. Otherwise, always a nice stay!"

"Everything was fine especially the hot tub was wonderful "

"It was a nice place to stay."

"Valet and Bell guys were great! Rooms were outdated but beds comfortable. Air conditioning needs replacing or to be updated - seems as though the rooms are humid. Check out is at 12 which I liked until staff started knowing on the door continually every 10 minutes along with phone calls. We were out with our bags and at valet by 11:45 just felt rushed- as they also turned the heater on in the room around 11 am to start pushing you out - thermostats are controlled by staff - this was a bad experience since the room was heated up to 75 while trying to get our bags together( it was 107 outside ) . The kids enjoyed the slides in the pool that was nice."

"Overall we enjoyed our stay! Definitely will come back but had an issue with our room when we got there. Was given a room without a pool view when I had paid extra for pool view and associate had to talk to a manager. By the time we got to our new room, an hour had passed. If I were to stay again, I would make sure staff has communicated amongst each other before walking to room."

"Pool and staff were awesome. Maid left someone else’s sock in our room, pool speakers blown and static and our bathroom faucet was loose and would shut off by itself. Elevator needs a total overhaul as it looks like a freight elevator"

"Great "