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"The check in process & instructions are very easy & clear. The hotel sent you access code ahead of time not like others wait until the last minute. Hotel location is very close to train station and close to shops and restaurants. Hotel even provide 2 bottles of water and coffee/tea downstairs for you free to drink. I will recommend this hotel and definitely stay again."

"Nice room, good location, helpful staff"

"Couldn't even stay... The room was dirty, bread crumbs all over floor and windows seal. The bed had blood spots on sheets. We wanted to go straight to bed but the common room is all bare hardwood and loud with people talking right outside the bedroom door. When they couldn't find the key for the door and acted like it was no big deal to sleep in an unsecured room, we packed up and left. It looks nothing like the photos. We left without a refund to stay somewhere else. I can't believe this is a verified business on hotels dot Com. "

"Expedia fails to protect its customers when the service is not delivered as expected. During our stay, renovation work started directly above our room at 7:00 a.m. without any prior notice. The noise was extremely loud, woke us up immediately, and made it impossible to return to sleep. This significantly impacted our stay and our ability to use the room for its primary purpose. This was meant to be a short vacation to rest, but instead it was disrupted in a way that made it impossible to relax. We reported the issue to reception as soon as it opened at 8:00 a.m., after trying unsuccessfully to rest for an hour. The solutions offered were not practical, as the disruption had already occurred. The hotel staff acknowledged the issue on site and indicated that compensation would be provided. However, after our departure, they refused to offer any compensation or resolution. What is particularly disappointing is how this situation was handled by Expedia. Despite clear evidence of a service failure, the case was treated as a standard cancellation request rather than “service not provided as expected.” The case was closed based solely on the property’s response, without addressing the actual issue. As the issue remains unresolved, I have initiated a chargeback process with my bank due to the failure to provide the service as expected."

"Very nice hotel - clean, well-equipped and very comfortable rooms, friendly staff and a nice breakfast."

"Perfect for our overnight stay before flying out of Zurich. We loved exploring the older part of this town. Both the charm and train station are steps from this hotel. Highly recommend. "

"Very good "

"Very nice room"

"Everything perfect"