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Reviews of Home2 Suites by Hilton Helena

3 out of 5
Home2 Suites by Hilton Helena
3325 N Sanders St, Helena, MT

Reviews

9.2

Wonderful

Rating 10 - Excellent. 382 out of 551 reviews" "
Rating 8 - Good. 112 out of 551 reviews" "
Rating 6 - Okay. 26 out of 551 reviews" "
Rating 4 - Poor. 16 out of 551 reviews" "
Rating 2 - Terrible. 15 out of 551 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, except for the buffet breakfast was not great
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great motel.
Stayed 1 night in May 2024

6/10 Okay

Stephen

Travelled with partner
Disliked: Cleanliness, amenities
I won’t stay here again. My $300 room was worth maybe $125 ish to me. My main issues are the hideous interior design, the room layout and tacky furnishings and a main entrance that resembles the loading dock at a federal penitentiary. The bathroom had 15-20 pubic hairs stuck to the walls, door, and baseboards. The beds are uncomfortable and the water pressure is about 8 psi. On the upside though the shower keeps you on your toes since the on demand water heater changes temperature by 10-15 degrees constantly.
Stayed 1 night in May 2024

10/10 Excellent

Janina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to stay there and the stuff was really friendly. Just didn’t like the breakfast offers so much but I’m from Germany and we have just a different Hotel Breakfast Standard (more Fruits and Vegetables and Bread, Ham, Cheese and so on). Everything else was awesome.
Stayed 1 night in May 2024

10/10 Excellent

kate

Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean, nice staff. Only close to chain restaurants, but just a $11 Uber ride into downtown Helena, which is absolutely charming
Stayed 2 nights in May 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lucille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the only place in Helena with EV charging, even if only providing 1/2 the kWh output of normal. The neighbor sounds like he’s moving all of the furniture around and building out a kitchen at 10:45 at night. I like the place but it does have its issues.
Stayed 1 night in Mar 2024

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were actually very unhappy with our room, it was right by an exit door and people were in and out of it constantly waking us up. People also smoked outside that door and it made our room smell :( we are non-smokers. I will definitely stay here again, the staff and service was great, the room was amazing and very clean. We got a full refund and I am very happy with the outcome. Next time we will not have a room by the exit door though and I will be sure to request that.
Stayed 1 night in Mar 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, amenities
Was nice
Stayed 1 night in Feb 2024

8/10 Good

Dennis, Mapleton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was hard
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the stay, staff was great, everything was clean, the breakfast was perfect… only complaint is the bed was not that great and the pillows were horrible. Other than that everything was great!
Stayed 1 night in Feb 2024

8/10 Good

Alecia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dog walking area
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Britt

Stayed 2 nights in Jan 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Happiest at the firepit. Everyone had the freedom to smoke which was hard for me having asthma.
Stayed 5 nights in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Heather

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Ahmad Aziz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Deanna

Stayed 1 night in Dec 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location ALL the amenities
Wow! everything and more than we expected! Traveled to Helena for the Holidays, and needed a place for 8 nights. This place fit the bill! Clean with ALL of the amenities: 2 queen beds and pull out couch, full sized fridge/freezer, dishwasher, plates, glasses, cups, silverware, toaster, microwave, flat screen tv. Clean bathroom with working hairdryer (has NOT been my experience in other hotels) workout room; free laundry; pool AND great selection for breakfast! Conveniently located on Helena's north side .... easy on and off of the interstate. Great lounge/common area for extended family and friends to gather: games, laughs, fellowship. OH! And it's pet friendly! The entire facility is quiet (not once did we hear our neighbors -- upstairs, next door, in the hallway .... NOTHING). We will stay again!
Stayed 7 nights in Dec 2023

10/10 Excellent

Carmen

Stayed 1 night in Dec 2023

10/10 Excellent

Dana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Robert, Boise

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Janalynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the full kitchen. Loved the pool and breakfast. Loved the decor. Will stay there again.
Stayed 2 nights in Dec 2023

8/10 Good

James

Stayed 1 night in Dec 2023

8/10 Good

Jamie

Stayed 2 nights in Dec 2023

10/10 Excellent

Lorri, Butte

Travelled with family
Liked: Staff & service, property conditions & facilities
Very spacious and all the amenities were great
Stayed 1 night in Nov 2023

8/10 Good

Thomas

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly
Stayed 2 nights in Nov 2023

10/10 Excellent

pasquale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room.
Stayed 1 night in Nov 2023

2/10 Terrible

David

Stayed 1 night in Oct 2023

10/10 Excellent

Rod

Stayed 1 night in Oct 2023

8/10 Good

Marissa

Stayed 1 night in Oct 2023

2/10 Terrible

Melissa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Horrible sleep uncomfortable beds
Horrible beds ac didn't work, they came and fixed it. But all of us couldn't sleep. No choices for pillows just soft ones and the beds were so uncomfortable we left early because we couldn't sleep. This place was just a pit stop for a night and we canceled our booking on the way back. Dont stay there.
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer, Frankenmuth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, 24 hour coffee/tea bar. Staff was exceptional! Each staff member was very friendly and courteous. Very Clean, Very comfortable. Convenient location
Stayed 4 nights in Oct 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent parking. Nice place
Stayed 1 night in Oct 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the breakfasts were great.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Door Slams
No loud doors which is a common issue at many hotels: plus they had ample parking: I would stay here again:
Stayed 2 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice modern. Friendly staff Spaces room with kitchen,pet friendly Close to many Shops Great place.
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, and very helpful with options for the area
Stayed 1 night in Sep 2023

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near major roadways and dining. Rooms are a nice size and we appreciated the mini kitchen set up. We used the laundry and exercise room. All in all, nice rest stop for our road trip.
Stayed 1 night in Sep 2023

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are the only hotel with EV charging in Helena. They have my business every time. Nice hotel to boot.
Stayed 1 night in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & quiet
Stayed 1 night in Sep 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2023