Heiligenstadt in Oberfranken Holidays from NZ$2,972

Great location clean good people

Rooms were updated and clean. Free mini bar daily was a plus. Staff was very friendly and helpful. Rooftop bar was great place to have a cafe!

The spa staff does not enforce the rules of the spa at all. The sauna says plainly on the sign nude area no clothes, some people continue to wear swimsuits making it awkward for the people obeying the rules. I complained 3 times and nothing was done about it. My wife and I will no longer stay at a Sofitel, we will try someone new.

Loved it! Great location, friendly staff and great breakfast

The rooms were clean and well maintained. They had free water and coffee available to us which we enjoyed each day. The staff was fluent in English and provided us with helpful information. The cherry on top was we got there early and had every intention of storing our bags and coming back to the hotel to check in later, but when we got there the rooms were ready and we were able to freshen up after a long flight and hit the road refreshed. That was such a treat and added to our enjoyment of the trip. We didn't try breakfast or the bar, but heard others raving about it.