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Reviews of Hilton Garden Inn Haymarket

3 out of 5
Hilton Garden Inn Haymarket
15001 Washington St, Haymarket, VA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 76 out of 98 reviews" "
Rating 8 - Good. 15 out of 98 reviews" "
Rating 6 - Okay. 4 out of 98 reviews" "
Rating 4 - Poor. 2 out of 98 reviews" "
Rating 2 - Terrible. 1 out of 98 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not hesitate to stay here again. Everything, to include the staff, the accommodations, dinner quality, etc., were excellent.
Stayed 1 night in May 2024

10/10 Excellent

Jennie and David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, clean lots of windows that opens up the room. Dinner downstairs was great! The whole experience was great.
Stayed 1 night in Mar 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service staff!
Stayed 1 night in Feb 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Anders

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice: room was spacious and modern, and the staff were kind and informative. The restaurant inside the hotel had great food; I ate brunch, and the burger with the house-made English muffin as a bun was really good. I didn’t get to explore the area all that much, but it seemed safe and I’m sure I could’ve found some fun stuff to do if I was staying longer. All in all, 5-star experience. If I’m up in Gainesville again for work, I’ll definitely choose this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Should not charge extra for parking. Seems unfair.
Stayed 4 nights in Nov 2023

8/10 Good

Jose, ROUND HILL

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Nov 2023

10/10 Excellent

Peggy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
All of the above and more. Close to stores if you need to purchase something. Very, very clean and hospitable. I do wish they would not add on $10/day for parking.
Stayed 1 night in Nov 2023

6/10 Okay

Maxine

Travelled with partner
Liked: Cleanliness, staff & service
We couldnt watch TV because something was wrong with the system. Sirens going on all night. Friday morning there was no breakfast and for the price of their room, there should have been. Shower was great. Easy in and out a instant hot water. Bed was comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was a 5 star dining experience ! , The menu is different not just burger and fries ! They have such things as bbq quill, the cheese platter is fantastic,the pasta with short rib is amazing ! from the bar were cocktails such as a Fig old fashion was top notch , and in the morning the Cappuccino was better than the most shops ! It got your day started and the drip coffee after was great.. need a midnight snack or a bottle of wine, they have it.. Eveything about this hotel was something you wouldn’t expect and we travel a lot.. and the staff made sure you had everything you needed … we will be back to this fantastic hotel… Hilton out did their selfs on this one !!!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Our room had two full walls of glass and it was so nice!
Stayed 2 nights in Nov 2023

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful dinner and the service was great
Stayed 1 night in Oct 2023

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Dawn

Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jeimy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, new, safe
Stayed 1 night in Aug 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

LouAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Meissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to VA for a concert
This was our first time staying here. Checking in was quick and easy. The location is perfect with plenty of parking. The hotel had a restaurant, an adorable little bookstore with a wide selection and a little shop with homemade soaps, honey and more!! Very clean and comfortable. In a nice quiet location as well.
Stayed 1 night in Jul 2023

8/10 Good

Nicholas

Stayed 1 night in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was terrific.
Stayed 1 night in Jun 2023

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms have little sound insulation so music, TVs, etc from other rooms was constant.
Stayed 2 nights in Jun 2023

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, property conditions & facilities
The lady at front desk when checking in was not pleasant & not welcoming at all.
Stayed 1 night in Jun 2023
Response from Omar on 1 Jul 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Our goal is to make your stay better and brighter.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Excellent hotel. Room was very clean and spacious. Cool lobby bar with restaurant. Hotel is in a great location and very safe. They did charge $10 a night for parking which I thought was strange.
Stayed 1 night in Jun 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jun 2023

10/10 Excellent

Raisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff were attentive
Stayed 2 nights in Jun 2023
Response from Thank you on 23 Jun 2023
Thank you for staying with us!

10/10 Excellent

Christian

Stayed 1 night in Jun 2023
Response from Thank you on 23 Jun 2023
Thank you for staying with us!

10/10 Excellent

Dana

Travelled with family
Liked: Staff & service, property conditions & facilities
Beautiful property.
Stayed 1 night in Jun 2023
Response from Thank you on 17 Jun 2023
Thank you for staying with us!

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel. Comfy beds.
Stayed 1 night in Jun 2023
Response from Thank you on 17 Jun 2023
Thank you for staying with us!

8/10 Good

Lauren

Travelled with pets
Liked: Staff & service, property conditions & facilities
The room rate I paid for a Memorial Day weekend stay was pretty steep for a Hilton Garden Inn (over $100 markup over the next nearest property in the chain, even before parking and pet fees). The room itself also had not had a very thorough cleaning before I arrived -- there was visible dust and dirt in the corners and there were crumbs on the chair. That said, the bed was spotless, the bathroom was also too clean to complain about, and the front desk staff were very sweet. The property is well-located in downtown Haymarket and walkable to restaurants, breweries, etc. which made it an ideal place for my trip, especially with two large dogs needing a place to go out morning and night. Worth noting, as usual with hotels -- the walls are not as thick as they should be. If you have noisy neighbors you'll be listening to their lives unfold throughout your stay.
Stayed 3 nights in May 2023
Response from Thank you on 17 Jun 2023
Thank you for staying with us!

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel but no hot breakfast included
This hotel was wonderful! Very clean and comfortable. We loved the Haymarket area too. Lots of quaint shops and places to eat. The only drawback for us was the lack of a hot breakfast included with the price of the room.
Stayed 2 nights in May 2023
Response from Thank you on 17 Jun 2023
Thank you for staying with us!

10/10 Excellent

Jill

Liked: Cleanliness, property conditions & facilities
Small selection for continental breakfast; not ideal for families.
Stayed 2 nights in May 2023
Response from Thank you on 17 Jun 2023
Thank you for staying with us!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Thank you on 17 Jun 2023
Thank you for staying with us!

6/10 Okay

Bryon

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Still not cleaning the rooms daily or even every other day which is behind the hotel experienced in other cities. The gym is nice size but they put the worst treadmills and elypticals in there. I wouldn’t stay here again.
Stayed 4 nights in Apr 2023
Response from Clean on 12 May 2023
We apologize for not meeting your expectations with Hilton’s cleaning policy. Thank you for staying with us!

10/10 Excellent

Heather

Stayed 3 nights in Apr 2023
Response from Thank you on 17 Jun 2023
Thank you for staying with us!

10/10 Excellent

Carlos L.

Stayed 1 night in Apr 2023
Response from Thank you on 17 Jun 2023
Thank you for staying with us!

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very clean. Hotel staff were top notch, nice, helpful, friendly, knowledgeable. Wish there was a pool, and continental breakfast, but it was a lovely stay thanks to your wonderful staff.
Stayed 4 nights in Apr 2023
Response from Thank you on 17 Jun 2023
Thank you for staying with us!

10/10 Excellent

Shalane

Stayed 1 night in Apr 2023
Response from T on 17 Jun 2023
Thank you for staying with us!

10/10 Excellent

Randal, Raleigh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. It sets far enough away from the major highway so it is quiet, but close enough that getting back on the road is easy. There are several places for shopping and eating, but it has a great breakfast and bar area for dining in the hotel.
Stayed 1 night in Mar 2023
Response from T on 17 Jun 2023
Thank you for staying with us!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and modern looking facility
Stayed 1 night in Mar 2023
Response from T on 17 Jun 2023
Thank you for staying with us!

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from T on 17 Jun 2023
Thank you for staying with us!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool view
Stayed 1 night in Feb 2023
Response from T on 17 Jun 2023
Thank you for staying with us!

10/10 Excellent

Shaniqua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from T on 17 Jun 2023
Thank you for staying with us!

4/10 Poor

Nicole

Stayed 2 nights in Dec 2022
Response from 1 on 30 Dec 2022
Thank you for your honest feedback. We look forward to improving our service and amenities to better all of our guest's experience.

10/10 Excellent

Sharon W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was great and the hotel the only thing I would strongly suggest is to have a light free breakfast
Stayed 1 night in Dec 2022
Response from T on 17 Jun 2023
Thank you for staying with us!