Hayden View Estates Hotels, Coeur d'Alene

"Our room needed a new mattress. We were given a room for handicapped but we didn't request or want one. We were told at check-in that's all that was available. Noisy kids on the floor above that the management didn't address. Their jumping around went on for a couple of hours when we were trying to get to sleep. Breakfast was just ok. We won't stay there again."

"We had stayed here before about 4-6 years ago and now I remember why we had not stayed there again. My biggest complaint is the noise of the room. Between a fan in the bathroom that would not shut off to the air unit that was either keeping the room as an ice box or sweat box with no happy medium on a 74 degree day. The night light shines on the sleeper closest to the bathroom, which was me. There were multiple stains on the linens that my wife kept pointing out to me. But they were not dirty, just stained. The shower pressure was also well below par. In their defense, there was a water shut down planned for the day we were leaving so maybe they were addressing that. And I assumed breakfast went to 10 and I got down there at 9:32 and it just closed at 9:30. Not their fault but a bummer just the same. The bed was very comfortable and the location is great for on/off freeway access as well as having numerous amenities within walking distance from this hotel. Not my worst hotel stay ever but probably not going to be back. "

"Property is dirty! Looks like people are living there, there was a naked guy standing in the window when we parked, there is no hot tub dispite being advertised, they lied and said they didn't have a pool, then when called out about it they said it was being worked on. Hair in tub, dirt ring around tub, clothing tags in corner of bathroom. Cigarette butt under bed"

"Outdoor not safe not clean room"

"Everything was great!"

"Fresh breakfast and clean."

"Clean room, good breakfast"

"We love it"

"It was a clean room - extremely outdated, odd scruffy parts of the carpet, but overall well kept/maintained. The staff was truly wonderful though, so kind, accommodating, and helpful!"