Hawksworth Hotels, Leeds

"Lovely "

"Parking next door staff polite and friendly very clean "

"Great location for train station, pubs ,bars and restaurants which is ideal. Hotel is nice and clean, our rooms were spacious with all amenities"

"Quiet hotel, helpful staff, particularly the young staff, eager to make your stay a nice stay, I did notice an older staff member answering a young staff member with a direct answer and not with the courtesy I’m sure she would have wanted from him in the breakfast area, but the young man just walked to the greeting area and carried on, well done to him but shame on her, it stayed with me for a while, this was this morning Sunday 17th May."

"Very clean room. Excellent check in and out. Staff all really friendly and helpful and enjoyable breakfast catering for both continental or traditional breakfast. "

"The best city centre location Great parking at the trinity car park with hotel discount The very best check in Superb executive room Massive comfy bed Fantastic executive lounge Great breakfast The best in Leeds"

"Old shower controls I found hard to use. I had a problem with the door, but a maintenance man came quickly to fix it!"

"Great location and attentive staff"

"The room was ok on arrival if you look past the stains on the carpet and hole in the hand towel. When I opened the hand towel a big clump of dark brown hair fell out of it. Made me feel sick. Staff were nice. Check in was horrendous with only one person on the desk so a massive queue had formed. They take £100 off your card “in case” you spend anything on your room during your stay. Parking is ridiculous at £18 a night and a tiny car park it’s difficult to find a spot. Preparations for a wedding stopped us using the overflow car park. Restaurant food was barely ok and very expensive. We were asked if we’d like water for the table then charged £4.50 for the pleasure. Saying that breakfast is wonderful with lots of choice. The spa treatments were fully booked all weekend due to the wedding but the pool etc was available. Don’t use the lockers. If you’re lucky enough to get into one you won’t be able to use it again to get your belongings back as the locks are dodgy. The reception staff have to come in and smash the door off to get you your things out. They advertise free WiFi but we could never log on. The TV doesn’t connect either so only the usual channels to watch. All in all with the tired rooms, poor parking and poor food the stay is overpriced and definitely not a luxury stay. I wouldn’t go back."