Lobby

Reviews of Days Inn by Wyndham Burlington East

2 out of 5
Days Inn by Wyndham Burlington East
1370 Truby Dr, Haw River, NC

Reviews

7.0

Good

Rating 10 - Excellent. 171 out of 675 reviews" "
Rating 8 - Good. 196 out of 675 reviews" "
Rating 6 - Okay. 145 out of 675 reviews" "
Rating 4 - Poor. 83 out of 675 reviews" "
Rating 2 - Terrible. 80 out of 675 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from td on 28 May 2024
Thank you for your feedback.

6/10 Okay

Anna

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There is no elevator. It is an older hotel so it wasn’t super fancy. Staff weren’t very friendly.
Stayed 1 night in May 2024
Response from ts on 27 May 2024
Thank you for your feedback. We will make improvements.

10/10 Excellent

Kim

Liked: Staff & service
Ice machine was broken, elevator didn’t work.
Stayed 1 night in May 2024
Response from TS on 27 May 2024
Thank you for your feedback.

4/10 Poor

Susan

Liked: Cleanliness, amenities, property conditions & facilities
When checking in, I approached the desk but the clerk did not acknowledge me for at least 3 minutes while she worked on the computer. I would have expected at least a quick 'hello, let me finish this', then the delay in getting checked-in would have been no problem.
Stayed 1 night in May 2024
Response from TS on 21 May 2024
I apologize for the service provided. We will make improvements.

8/10 Good

Aura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from td on 26 May 2024
Thank you for your feedback. Safe travels.

8/10 Good

Randy

Liked: Cleanliness
This was an older hotel. Not in too bad of shape for the age. No elevator or automatic entry door. Room was clean and loved the water pressure from the shower.
Stayed 2 nights in May 2024
Response from td on 16 May 2024
Thank you for your feedback. Safe travels.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No elevator. We had a load to carry up to 2nd floor. Bug in lobby, and bug in room. Our ceiling looked like parts of it could fall off.
Stayed 3 nights in May 2024
Response from td on 16 May 2024
Thank you for your feedback. Safe travels.

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ease of check in and good staff.
Stayed 2 nights in Apr 2024
Response from td on 16 May 2024
Thank you for your feedback. Safe travels.

4/10 Poor

Steven

Disliked: Property conditions & facilities
Run down property.
Stayed 1 night in Apr 2024
Response from FD on 29 Apr 2024
Thank you for your feedback.

2/10 Terrible

Barbara

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They go in your room when you’re not there. They rented my room out to new people while I was at work.
Stayed 1 night in Apr 2024
Response from K.F. on 26 Apr 2024
Dear Barbara, thank you taking the time to fill out our survey. We would like to apologize for the issues that happened during your stay. We strive to ensure you have an exceptional stay with us! We hope that you have a safe and wonderful trip!

6/10 Okay

Emmett

Travelled with group
Liked: Cleanliness, staff & service, amenities
Older property, no elevator but bedding & room clean. Located at a truck stop area….parking lot extremely well lit.
Stayed 1 night in Apr 2024
Response from td on 25 Apr 2024
Thank you for your feedback. Safe travels.

6/10 Okay

A'Ishah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from td on 25 Apr 2024
Thank you for your feedback. Safe travels.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were so nice and helpful.
Stayed 1 night in Apr 2024
Response from td on 25 Apr 2024
Thank you for your feedback. Safe travels.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service
The people who checked us in and helped us were lovely and helpful. The hotel itself is located just off the highway next to a truck stop (although not noisy). Nothing else appeared to be immediately nearby. The property itself seems to be clean (certainly the bedding was), but quite worn. A mixed bag.
Stayed 1 night in Apr 2024
Response from td on 25 Apr 2024
Thank you for your feedback. Safe travels.

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from td on 25 Apr 2024
Thank you for your feedback. Safe travels.

10/10 Excellent

Gena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people were super nice! The area was easy to get in and out of. Location was in a central location where i needed to be.
Stayed 2 nights in Apr 2024
Response from sv on 8 Apr 2024
Thank you for your amazing feedback. Safe travels.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat the price. It’s dated, small tv with limited channels, nice fridge in room, microwave. AC worked well, beds were comfortable so it met our needs just fine.
Stayed 1 night in Apr 2024
Response from sv on 8 Apr 2024
Thank you for your feedback. Safe travels.

8/10 Good

kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. The property seemed well used and ready for updating, but our room was clean, comfortable and quiet and exactly what we needed. We had driven too far that day and needed a good rest and that's exactly what we got.
Stayed 1 night in Mar 2024
Response from mw on 3 Apr 2024
Thank you for your review, safe travels.

10/10 Excellent

William

Business traveller
The staff was very helpful. It was peaceful.
Stayed 6 nights in Mar 2024
Response from td on 31 Mar 2024
Thank you for your feedback! safe travels.

6/10 Okay

Cliff Ariel

Liked: Staff & service
Friendly caring staff. Tammi was cool.
Stayed 1 night in Mar 2024
Response from Sv on 29 Mar 2024
Thank you for your feedback. Safe travels.

10/10 Excellent

Keshon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sv on 27 Mar 2024
Thank you for your feedback. Safe travels.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sv on 27 Mar 2024
Thank you for feedback. Safe travels.

8/10 Good

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out.
Stayed 1 night in Mar 2024
Response from td on 23 Mar 2024
Thank you for your feedback. Save travels.

8/10 Good

Dekida T

Stayed 1 night in Mar 2024
Response from Sv on 29 Mar 2024
Thank you for your feedback. Safe travels.

10/10 Excellent

EDITH

Stayed 1 night in Mar 2024
Response from Sv on 27 Mar 2024
Thank you for Feedback. Safe travels.

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2024
Response from TS on 5 Mar 2024
Thank you for your review. Safe travels

6/10 Okay

Komron

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
It was cheap and available
Stayed 1 night in Mar 2024
Response from Sp on 3 Mar 2024
We appreciate you staying with us, we hope to see you again soon.

2/10 Terrible

Alexandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I got bedbug bites
Stayed 3 nights in Feb 2024
Response from CC on 1 Mar 2024
Thank you for your feedback. We would like to address this issue. Please call the hotel directly.

10/10 Excellent

Lauren

Stayed 1 night in Feb 2024
Response from sv on 20 Mar 2024
Thanks for your feedback. Safes travels.

6/10 Okay

Kara

Travelled with family and small children
It’s average. It’s a dated hotel and right next to a truck stop. There are no elevators either. But staff was friendly and rate was good. It was perfect for a one night stay for soccer tournament. There was no water at the breakfast bar so that would have been nice to offer. My 10 year old loved the waffle maker.
Stayed 1 night in Feb 2024
Response from AGM on 18 Feb 2024
Thank you for feedback. The feedback you provide helps us make improvements where they may be needed for our hotel. We hope to see you again. Safe travels.

8/10 Good

kamari

Liked: Cleanliness, staff & service, property conditions & facilities
Did not receive my $50 deposit return after a week plus of checking out.
Stayed 1 night in Feb 2024
Response from AGM on 18 Feb 2024
Thank you for your feedback. Please contact us her at the hotel so we may discuss the deposit issue. Safe travels.

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check was excellent with Spencer! The rooms was itself was excellent,the tub a little sabby,the bed was ok,we had the room from fri til Sunday BUT when we stepped out the room on Saturday morning came back Saturday evening couldn't get in the room,our cards had been deactivated, but for some reason the Mexican young later,saw a struggle for us and stepped up and scan her key,after asking her what happen, she responded NO comprende! They should learn the language and understand it,Really what if that wasn't our room,then we would have been let i the wrong room since "No comprende"! My husband walked back to the front counter and we were taken care of! For the most I rate 5! I will be 🌟 staying again and i do recommend!!!!!
Stayed 2 nights in Feb 2024
Response from Sv on 12 Feb 2024
I am glad that you enjoyed your stay with us! We value your feedback. It will help us continue to improve and make your next stay and experience better.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
It’s a budget friendly hotel. The staff are friendly and helpful.
Stayed 1 night in Feb 2024
Response from AGM on 8 Feb 2024
Thank you for your feedback. Safe travels.

10/10 Excellent

JAMES

Liked: Cleanliness
Fine for the price. Denny’s right next door. Free breakfast sparce.
Stayed 1 night in Feb 2024
Response from AGM on 8 Feb 2024
We thank you for your feedback. Wish you safe travels.

6/10 Okay

jeffrey

Liked: Cleanliness, staff & service, room comfort
1night, no worries
Nice place for the price. Walls are a bit thin but no big deal. A new carpet would make this place really good. Check on receptionist was delightful!
Stayed 1 night in Jan 2024
Response from AGM on 8 Feb 2024
Thank you for your Feedback. Safe travels.

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from s on 30 Jan 2024
We appreciate your opinion and look forward to you staying with us again.

10/10 Excellent

Talahom Eric Modeste

Liked: Staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2024
Response from s on 29 Jan 2024
We are glad you enjoyed your stay. We look forward to having you back again.

10/10 Excellent

Wendy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property
Stayed 1 night in Jan 2024
Response from EW on 28 Jan 2024
Thank you for your review, we value all of guests feedback!

8/10 Good

William

Stayed 1 night in Jan 2024
Response from ts on 27 Jan 2024
Thank you for your rating. safe travels.

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from TS on 27 Jan 2024
Thank you for your rating. Safe travels.

10/10 Excellent

Natsai

Business traveller
Liked: Staff & service, property conditions & facilities
No complaints about the room There were no late night food options at all however.
Response from ts on 24 Jan 2024
Thank you for your feedback

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Jan 2024
Response from TS on 24 Jan 2024
Thank you. Safe travels

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2024
Response from ts on 24 Jan 2024
Thank you for your score. Come back and see us.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from AGM on 10 Jan 2024
We appreciate your feedback. Safe travels.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of a kind customer service
Outstanding customer service
Stayed 1 night in Jan 2024
Response from AGM on 10 Jan 2024
We appreciate your feedback. Safe travels.

10/10 Excellent

luis

Stayed 1 night in Dec 2023
Response from TS on 24 Jan 2024
Thank you. Safe travels

10/10 Excellent

Charlene

Stayed 1 night in Dec 2023
Response from TB on 2 Jan 2024
Thank you for you for your rating

4/10 Poor

Shakil

Stayed 2 nights in Dec 2023
Response from AGM on 25 Dec 2023
Thank you for your feedback. Safe travels.

10/10 Excellent

Belinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from AGM on 25 Dec 2023
Thank you for your feedback. Safe travels.

6/10 Okay

Brian

Stayed 1 night in Dec 2023
Response from AGM on 25 Dec 2023
Thank you for your feedback. Safe travels.