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Reviews of Alhabana

3 out of 5
Alhabana
304 Concordia, Havana, Province of Havana

Reviews

9.6

Exceptional

Rating 10 - Excellent. 344 out of 417 reviews" "
Rating 8 - Good. 50 out of 417 reviews" "
Rating 6 - Okay. 13 out of 417 reviews" "
Rating 4 - Poor. 8 out of 417 reviews" "
Rating 2 - Terrible. 2 out of 417 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'adorerais certainement rester plus de temps ici à l'Alhabana ! Meilleure équipe d'accueil, chefs au petit déjeuner toujours un plaisir à déguster ! Conditions et installations de la propriété modernes, commodités au bar et tout autour car c'est au cœur même de la Havane, propreté irréprochable… merci beaucoup et à revoir !
Stayed 3 nights in May 2024

10/10 Excellent

Biljana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good located, wide rooms, cleanliness perfect, property conditions and facilities surprisingly good too. Staff at reception super helpful and kind! Totally recommended...
Stayed 4 nights in May 2024
Response from ALHABANA on 20 May 2024
Mrs: Biljana K; Thank you for describing in detail your excellent impression of your recent experience with us at Junior Suite, we are pleased to achieve our main objective of providing unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much and we are delighted that you enjoyed your stay. The entire team, especially the reception team, remembers them with great affection. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Agata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is very good, they help you with everything you need to be able to do it, the room is very comfortable and pleasant. Breakfast is varied and we always have coffee in the morning.
Stayed 3 nights in May 2024
Response from ALHABANA on 13 May 2024
Mrs: Agata U; Thank you for describing in detail your excellent impression of your recent experience with us at Standard Double Room, we are pleased to achieve our main objective of providing unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much and we are delighted that you enjoyed your stay. The entire team, especially the reception team, remembers them with great affection. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

ALEXANDROS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hostal was everything we needed for our stay in Havana ! They helped with nearly everything we needed , even before our trip started ! The staff was incredibly friendly and helpful ! The highlight was that they offered us a late check out (at 17.00) without extra charges and also they kept our luggages during our excursions in other cities of Cuba! Thanks a lot for everything!
Stayed 1 night in May 2024
Response from ALHABANA on 13 May 2024
Mr: Alexandros D; Thank you for describing in detail your excellent impression of your recent experience with us at Comfort Loft and Deluxe Room, we are pleased to achieve our main objective of providing unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much and we are delighted that you enjoyed your stay. The entire team, especially the reception team, remembers them with great affection. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and very helpful people. Bit grim area but that’s Central Havana.
Stayed 5 nights in May 2024
Response from ALHABANA on 10 May 2024
Mr: Richard T; Thank you for describing in detail your excellent impression about your recent experience with us on Junior Suite, we feel satisfied to achieve our main objective of providing unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much and we are delighted that you enjoyed your stay. The entire team remembers them with great affection. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

DOMINIKOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from ALHABANA on 3 May 2024
Mr: Alexandros Dominikos, Thank you for sharing your rating about your recent experience with us, our main goal is to ensure we provide unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Dawood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff was very helpful
Stayed 6 nights in Apr 2024
Response from ALHABANA on 3 May 2024
Mr: Dawood P, Thank you for sharing your rating about your recent experience with us with good recommendation, it is our main objective to ensure that we provide unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have spent more than 7 days at the Alhabana hostel, from the first day the attention was excellent, the staff was always attentive and attentive to my needs, every day they cleaned my room so every time I entered it was like the first day, the breakfast It was very good and the cook was attentive to everything I needed. It is very easy to walk around the place since it is central. I asked for extra nights and they gave me the junior suit, I loved it, it has a balcony and is bigger, I really enjoy the comfort they provide me in the place. Everything is central so I don't have to take a taxi and I can do several things while I walk around the city. Very good recommendations for this beautiful place. I will return very soon
Stayed 7 nights in Apr 2024
Response from ALHABANA on 29 Apr 2024
Mr: Frank R; Thank you for describing in detail your excellent impression about your recent experience with us in our Comfort Loft and Junior Suite, we feel satisfied to achieve our main objective of providing unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much and we are delighted that you enjoyed your stay. The entire team remembers them with great affection. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Aymer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. excelent place to stay the check-in was simple and hassle free. the price is worth what you really got. a very warm and friendly staff all them are ready to help you out any time , definitely they make feel you home. a very good buffet type-breakfast, the rooms are comfortable enough and beds and bathrooms stuff are ok and and basic supplies as bottles water and drinks are in place. so, I'd definitely recomend Hostal laahabana as amazing place to stay in La Habana.
Stayed 2 nights in Apr 2024
Response from ALHABANA on 29 Apr 2024
Aymer O; Thank you for describing in detail your impressions about your recent experience with us in our Standard Double Room, we feel satisfied to achieve our main objective of providing unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much and we are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the non-tourist location but the city is littered in the location. Pavements and roads are really ropey but that’s Cuba.
Stayed 7 nights in Apr 2024
Response from ALHABANA on 29 Apr 2024
Ian & Mary,Thank you for describing in detail your excellent impression about your recent experience with us in our Junior Suite, we feel satisfied to achieve our main objective of providing unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much and we are delighted that you enjoyed your stay. The entire team remembers them with great affection. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Sadie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rafael was really nice and helpful, he gave us lots of good tips for being in cuba for the first time. He also upgraded one of our rooms to a bigger room at no extra charge, which we really appreciated after a long day of travelling. Thanks Rafael!
Stayed 1 night in Apr 2024
Response from ALHABANA on 15 Apr 2024
Mrs: Sadie S; Thank you for describing in detail your excellent impression about your recent experience with us in our Standard Double Room , we feel satisfied to achieve our main objective of providing unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much and we are delighted that you enjoyed your stay. The entire team remembers them with great affection. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

seyed shahaboddin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While staying in Alhabana, the staff provided exceptional support, efficiently meeting all our needs. They offered comprehensive guidance on tours and site visits and arranged transportation to the airport and Varadero. The hotel's surroundings offer a contrast to the luxury of the old town, providing a glimpse into authentic life in Havana. Despite its bustling nature, the neighborhood is considered safe, and Old Havana is just a five-minute walk away. Additionally, the internet quality met satisfactory standards for Havana. Throughout our stay, we enjoyed wonderful days with the entire staff, particularly Rafael, Fabio, Mariem, and especially Roxy with her special support, who cared for us like family. The breakfast provided was simple, yet fresh, clean, and abundant, setting us up for enjoyable days in Havana. We look forward to returning to this hotel on our next visit to Havana.
Stayed 3 nights in Apr 2024
Response from ALHABANA on 15 Apr 2024
Mr: Seyed S; Thank you for describing in detail your excellent impression about your recent experience with us in our Junior Suite, we feel satisfied to achieve our main objective of providing unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much and we are delighted that you enjoyed your stay. The entire team remembers them with great affection. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente eleccion para hospedarse en el corazon de La Habana. Un equipo maravilloso dispuesto a ayudar y dar indicaciones de todo lo que necesite. Limpieza excepcional, amenidades en el bar para relajarse con tragos cubanos, barrio seguro y muy buena ubicacion cerca de restaurantes y de puntos turísticos. Tuve una estadia maravillosa gracias a todo el equipo!
Stayed 10 nights in Mar 2024
Response from ALHABANA on 29 Apr 2024
Sr: Angel H; Gracias por describir con tan lindas palabras y detalles sobre su estancia con nosotros, en nuestra Habitación Comfort Loft, nos sentimos satisfechos de lograr nuestro objetivo de brindar experiencias inolvidables a nuestros huéspedes. Tu opinión es importante, por eso valoramos mucho tu tiempo y estamos encantados que hayas disfrutado de su estancia. Todo el equipo trabaja arduamente para garantizar un alto nivel de servicio, una experiencia cálida y memorable. Gracias nuevamente por tomarse su tiempo para dejarnos saber su opinión, esperamos darle la bienvenida nuevamente.

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well-managed accommodation. Our room was spotless and comfortable - we had a well-stocked bar fridge, a private bath and shower and comfortable king-sized bed. The 24-hour reception was staffed by warm, always helpful young people who were eager to help solve any problems or questions we had. They exchanged our U.S. and Canadian $ for CUPs (at a VERY favourable rate), arranged for taxis, and helped us navigate the city. Housekeeping and breakfast were strong and consistent. We felt very welcomed, at home, and you will too! We were about a 10-15 minute walk to many of the major sights. Great place to stay in the true conditions of the city.
Stayed 6 nights in Mar 2024
Response from ALHABANA on 1 Apr 2024
Mrs: Pamela F; Thank you for describing in detail your impressions about your recent experience with us in our Deluxe Room, we feel satisfied to achieve our main objective of providing unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much and we are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at Alhabana. The staff at the front desk were very nice and helpful. Roxanna was very sweet, she called me taxis and helped me with anything I needed. They exchanged my money for me as well. I want to note that as a female solo traveler i felt extremely safe inside the hotel as they keep the door locked, however the area surrounding the hotel is not the safest. I would still recommend to stay here but keep in mind i would not suggest walking especially a woman if you are alone. I only went outside when my taxi was waiting out front. Other than that, my stay was very pleasant. There was hot water every day, WiFi is $5, and there is free breakfast of fruit, tea, bread and coffee.
Stayed 3 nights in Mar 2024
Response from ALHABANA on 27 Mar 2024
Mrs: Christie A, Thank you for describing with so many truths and magnificent words your impressions about your recent experience with us in our Comfort Double Room, we feel satisfied to achieve our main objective of providing unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much and we are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. The staff is very helpful and friendly. Lovely room and clean. The breakfast is excellent
Stayed 5 nights in Mar 2024
Response from ALHABANA on 21 Mar 2024
Mrs: Jane C, Thank you for describing in nice words your impressions about your recent experience with us in our Comfort Loft-15*, we feel satisfied with achieving our main objective of providing unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much and we are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Kevin

Liked: Amenities, property conditions & facilities
The best accomidation that i stayed while in cuba i dont want to leave . The staff are so welcoming and feel like a relaxing atmosphere any questions that you have its no hassle to ask the staff everyone is very nice i would like to thank roxy for my itinary that she put together and confirmed with me before i even reached the island they even sang happy birthday on my birthday to breakfast and had a piece of cake for me what a surprise i was not expecting that i thank them for the nice gesture . And they are so understanding my flight departs a little late and they offered a complimentary check out. Any one that is looking for a great place friendly staff and alot of entertainment and great restaurants in the area check no further this is the right place.
Stayed 7 nights in Mar 2024
Response from ALHABANA on 20 Mar 2024
Mr: Kevin S, Thank you for describing with so many truths and magnificent words your impressions about your recent experience with us in our Master Suite, we feel satisfied to achieve our main objective of providing unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much and we are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Argentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hostal is awesome! When you enter the place you can see it contrast with the outside area, Inside it is very clean, safe, front desk works 24 hrs, the suite #22 I stayed in was modern and you could think you are in another country because you have everything you can find even in the USA,I had a BIg bedroom with king size bed, a modern bathroom and a living room!! but you are in the center of the old Havana, so you can see the surrounding area as real as it is, You can walk to the malecon which is about 6 blocks from here and or to Del Prado blvd where you can find all kind of restaurants and live music, if you don't like to walk the staff can get you a taxi, The breakfast is included and it is awesome, with a variety of food and fresh natural juices! Try the "Carambola" for a change, Yoenky the person in charge of the breakfast buffet was there to tend to your every need during breakfast, Overall it was a great stay in this place!! TIP: At 9:00 PM there is a ceremony near the lighthouse there is a cannon shooting ceremony every night, they only shoot once so you have to be ready to hear it, or if you want to see it, look for it, very interesting. The dollar conversion in the street is about 260-300 Cuban pesos for 1 US dollar, in restaurants they pay much less.
Stayed 1 night in Mar 2024
Response from ALHABANA on 13 Mar 2024
Mr: Argentina M, Thank you for describing with so many truths and magnificent words your impressions about your recent experience with us in our Master Suite, we feel satisfied to achieve our main objective of providing unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much and we are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific little hotel in the heart of Havanna. Staff were knowledgeable and friendly. Good restaurants nearby.
Stayed 1 night in Mar 2024
Response from ALHABANA on 9 Mar 2024
Mr: John K, Thank you for sharing your experience and evaluation of your stay with us with such a detailed and sincere comment. We are pleased to continue providing unforgettable experiences to our guests. Your opinion is important, so we value your time very much and we are delighted that you enjoyed your stay, the entire team remembers you and strives to ensure a high level of service. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood is a little noisy
Stayed 2 nights in Feb 2024
Response from ALHABANA on 2 Mar 2024
Mr: Pat C, Thank you for sharing your impressions about your recent experience with us, reciprocally thanking you for the attention provided before your arrival or reservation and extending your stay and, we fulfill our main objective to ensure that we provide unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Alhabana
We stayed in this hotel for 2 times, first one is 2days when we arrived to Havana, then we went to other cities, then we back here for days. Bery good experience, very friendly and helpful help staff , very cozy and clean room, and very convenient location, Stongly recommended.
Stayed 2 nights in Feb 2024
Response from ALHABANA on 26 Feb 2024
Mrs: Amy C, Thank you for sharing your experience and rating of your stay with us with such a sincere comment and nice words. We are delighted that you enjoyed the attention and returned to us so quickly, we achieved the main objective of providing excellent service to our guests. Your opinion is important, that's why we value your time very much. The entire team works to guarantee a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you for the third time.

8/10 Good

mikkell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from ALHABANA on 24 Feb 2024
Sr: Mikkell B, Thank you for sharing your impressions about your recent experience with us, our main goal is to ensure we provide unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly. I especially appreciated, and was super impressed, by the buffet breakfast service person. This young gentleman treated me as if I were visiting a four-star, full-service hotel. He saw me create a little mess on my day-1 and he instantly stepped in and took care of me. On day-2, te prepared beautiful food plates for me. And tended well for me. His service was "above and beyond" - esp. in a buffet breakfast hotel. In my many years of travel (and i have traveled to 64 countries) his service showed a kind human touch. Thanks! And sorry, I did not get his name.
Stayed 2 nights in Feb 2024
Response from ALHABANA on 17 Feb 2024
Mr: Sami M, Thank you for sharing your experience and rating of your stay with us with such a sincere comment and nice words. We are delighted that you will enjoy the attention and Upgrade to a Master Suite, we achieved the main objective of providing excellent service to our guests. Your opinion is important, that's why we value your time very much. The entire team, especially Our Chef: Pavel, work to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Edward, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very welcoming and eager to provide whatever help you may need. They explain how everything works, and were happy to arrange excursions as needed. Excellent walkable location to Old Havana, and breakfast is included in the room rate. Remember, this is Cuba, so don't expect a sumptuous feast, but it's good food, albeit limited in selections. Also, the neighborhood visually looks somewhat run down, but it seemed to be pretty safe, at least if you're not out at 3 AM. Again, it's Cuba.
Stayed 2 nights in Feb 2024
Response from ALHABANA on 16 Feb 2024
Mr: Edward D, Thank you for sharing your, CUBA, experience and rating of your stay with us with such a sincere comment and nice words. Our main objective is to ensure that we provide excellent service to our guests. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team, especially Reception, works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Marialena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guys in the reception are the best! Very polite, helpful and kind.
Stayed 2 nights in Feb 2024
Response from ALHABANA on 16 Feb 2024
Mrs: Marialena S, Thank you for sharing your comments and rating of your stay with us with such nice words. It is our main objective to ensure that we provide unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team, especially Reception, works hard to guarantee a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Downtown Oasis
Nice casa downtown. Outside it's the chaos and excitement of authentic downtown Havana.
Stayed 2 nights in Feb 2024
Response from ALHABANA on 13 Feb 2024
Mr: David B, Thank you for describing with such nice words your impressions about your recent experience with us, our main objective is to ensure we provide unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much and we are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Marialena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guys in the reception are the best!
Stayed 2 nights in Feb 2024
Response from ALHABANA on 13 Feb 2024
Mrs: Marialena S, Thank you for sharing your impressions about your recent experience with us, our main goal is to ensure we provide unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Patricio

Stayed 3 nights in Dec 2023
Response from ALHABANA on 19 Jan 2024
Mr: Patricio T, Thank you for sharing your impressions of the nights with us in the beautiful Deluxe Room, we achieved our goal. Your opinion is important, that's why we greatly value your time in leaving us a comment. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Roshan, Douglasville

Liked: Cleanliness, staff & service, property conditions & facilities
A notice from property advising that American credit cards cannot be used, only european credit cards allowed and cash cannot be withdrawn from atms...
Response from ALHABANA on 18 Jan 2024
Roshan N, Thank you for sharing your impressions that you enjoyed the nights with us in the beautiful Junior Suite Room, that is our goal. Unfortunately US bank cards don't really work. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Areti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed only one day at the hotel but we wished we had stayed there longer! The place is very clean and very beautiful, modern and well renovated. The neighbourhood is totally safe and located in the center of Habana which is very convinient to walk around! The room was perfect, big and clean! All the staff memebers we met were lovely but we had the pleasure to meet Fabio and get to know him better as he helped us a lot to find our way aroung and was very friendly and supportive! Tottaly recomended to stay here!
Stayed 1 night in Dec 2023
Response from ALHABANA on 6 Jan 2024
Mrs: Areti D, Thank you for sharing your impressions about your recent experience with us and describing it with such nice words, we achieved our main objective of providing unforgettable experiences to our guests. Your opinion is of great help to us, that is why we value your time very much. We are delighted that you enjoyed your stay. The entire team and especially Fabio, work hard to guarantee a high level of service, warm and memorable experience. Thank you again for taking the time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Kanika, San Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Staff was friendly and very helpful 2. Breakfast was excellent. 3. Hotel was clean, room was lovely and close to tour activities.
Stayed 2 nights in Dec 2023
Response from ALHABANA on 5 Jan 2024
Mrs: Kanika D, Thank you for sharing your impressions about your recent experience with your family with us and the kind way of detailing it in three points, that is our main objective and to ensure that we provide unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Renate

The Staff was so kindly, friendly and helpfull! A nice house!
Stayed 4 nights in Dec 2023
Response from ALHABANA on 26 Dec 2023
Mrs: Renate P, Thank you for sharing your impressions about your recent stay with us and that you enjoyed our attention, our main objective is to ensure we provide unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Adrian

A beautiful place to stay in Havana
The Alhabana is very cozy and clean the staffs are very warm welcoming especially Maria she do her best to make customers happy by asking you questions about your sleep the food and every little detail you have she addresses it and makes you comfortable as possible the Area is very very safe and Al habana is in the heart of Havana you can walk to every where if you choose to or you can do trycle ride or car it your choice I walk most of my trip this is my first trip to Cuba and would not be my last and the Alhabana is where I would always stay I would recommend this to anyone who want to be in the center of attraction it worth the while and for that price and cleanliness the breakfast the restaurant food that there cook prepare for you it amazing but you have to put in your order ahead of time so they can prepare it for you so I’m saying to some people who want a nice and cozy place to stay with beautiful house staff and cleanliness safe surroundings then the Alhabana is place to go beautiful people
Stayed 3 nights in Dec 2023
Response from ALHABANA on 16 Dec 2023
Mr: Adrian W, Thank you for sharing with so many details and such nice words your impression about your recent stay with us, our main objective is to ensure we provide unforgettable experiences to our guests and we are happy to read your comment. Your opinion is important, it helps our future guests have an idea of what we offer, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team, and especially Mariem, work hard to guarantee a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Eleftheria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and centrally located. The area around the hotel is safe but a bit dirty. There are also some really nice restaurants in just 3min walking distance.
Stayed 4 nights in Dec 2023
Response from ALHABANA on 26 Dec 2023
Mrs: Eleftheria B, Thank you for sharing your impressions about your recent experience with us, in our Junior Suite, it is our goal to ensure we provide unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from ALHABANA on 5 Feb 2024
Mr: Matthieu L, Thank you for sharing your impressions about your recent experience with us, our main goal is to ensure that we provide unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Ayanna

Stayed 4 nights in Dec 2023
Response from ALHABANA on 6 Jan 2024
Mrs: Ayanna C, Thank you for sharing your impressions about your recent experience with us, our main goal is to ensure that we provide unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Marcin

Stayed 5 nights in Nov 2023
Response from ALHABANA on 26 Dec 2023
Mr: Marcin R, Thank you for sharing your impressions about your recent experience with us, our main goal is to ensure that we provide unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early Check in and Clean Place Great Service
Stayed 3 nights in Dec 2023
Response from ALHABANA on 6 Dec 2023
Mr: Frank E, Thank you for sharing your impressions about your recent stay with us and that you enjoyed our attention, our main objective is to ensure we provide unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great with the room. Good location friendly helpfull staff.
Stayed 3 nights in Dec 2023
Response from ALHABANA on 6 Dec 2023
Mr: Chris H, Thank you for sharing your impressions about your recent stay with us and that you enjoyed our attention in our Master Suite, our main goal is to ensure we provide unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much. We are delighted to have helped you with everything. The entire team enjoyed having you with us and we worked hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Centro Havana. All the staff are wonderful and helpful.
Stayed 3 nights in Nov 2023
Response from ALHABANA on 17 Nov 2023
Mr: Jeffrey M, Thank you for sharing your comments about your recent experience with us in our comfortable Deluxe room for a week, our main objective was to make sure we gave you all the attention and help you requested as we do with all our guests. His opinion is important, so we value his time very much. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, feedback and this score, we hope to receive you again.

10/10 Excellent

Imre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and well equipped room, there is a roof top that we loved and appreciated. The staff was nice and helpful. The area might not be the safest to leave the car outside for overnight but there is a closed parking house a few blocks away. Wifi signal was definitely better than in most places we stayed at. Breakfast was good, included in the price and given that you can take what you eat, you can actually have more than in other accomodations. Very good value, I absolutely recommend this property.
Response from ALHABANA on 17 Nov 2023
Mrs: Imre S, Thank you for sharing your special comments and with so many details about your family stay with us in the Double Rooms, that is our main goal, we manage to provide you and your family with an unforgettable experience for our guests. Your opinion is important, that's why we value your time very much. We are delighted to have had you with us. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking the time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from ALHABANA on 15 Nov 2023
Mr: Rogelio B, Gracias por compartir sus comentarios sobre su reciente experiencia con nosotros, nuestro objetivo principal es asegurarnos de brindar experiencias inolvidables para nuestros huéspedes. Su opinión es importante, por lo que valoramos mucho su tiempo. Estamos encantados de que haya disfrutado de su estancia. Todo el equipo trabaja arduamente para garantizar un servicio de alto nivel, una experiencia cálida y memorable. Nuevamente gracias por tomarse su tiempo para hacernos saber su opinión, esperamos recibirlo nuevamente.

10/10 Excellent

Fabrice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My journey to Cuba was previously put on hold, but I said to myself Alhabana would be the first stop no matter what and we weren't disappointed at all. Located in an excellent location, in an area full of tourist, the perfect place to start a tour of the city. After carefully planning with Roxana for months, she was able to bring to life the visions that I shared with her. She was patient and very helpful, she was so enthusiastic and excited to help me. I was grateful to have been able to stay a this hotel, the whole staff was friendly and we enjoyed our time and was also given a free upgrade to the master bedroom which looked exactly like the pictures, its an experience that you should absolutely consider if you are staying or stopping by Havana
Response from ALHABANA on 11 Nov 2023
Mr: Fabrice A, Thank you for sharing your special comments and with so many details about your recent experience with us in the Master Suite room, that is our main objective, we manage to provide you and your family with an unforgettable experience for our guests. Your opinion is important, that's why we value your time very much. We are delighted to have had you with us. Roxana and the entire team work hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking the time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Juan

Stayed 4 nights in Nov 2023
Response from ALHABANA on 2 Dec 2023
Sr: Juan P, Gracias por compartir sus comentarios sobre su reciente experiencia con nosotros y lo que disfruto su estancia en la Grand Suite, nuestro objetivo principal es asegurarnos de continuar brindando experiencias inolvidables para nuestros huéspedes. Su opinión es importante, por lo que valoramos mucho su tiempo. Estamos encantados de que haya disfrutado de su estancia. Todo el equipo trabaja arduamente para garantizar que brindemos un servicio de alto nivel y una experiencia cálida y memorable. Nuevamente gracias por tomarse su tiempo para hacernos saber su opinión, esperamos recibirlo nuevamente.

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Habana
We were here for 4 nights and we can say that it’s very good hotel. Very good location, the staff is incredible helpful and very professional.. from the front office Wendy , she is very professional , she booked taxi to varadero and she help a lot with information about habana, Jonathan helped us with good place for our evening. Also it’s very clean , our housekeeping, Lesby , she helped us to packing our suitecase, and she cleaned our room very professional, the breakfast is amazing … a big thank you also to tue front office manager Ketty.. helped us to book room for our next reservation.. Thank you so much .. definitely we will stay here again..
Stayed 4 nights in Nov 2023
Response from ALHABANA on 11 Nov 2023
Mr: Antonio, Thank you for sharing your comments about your recent experience with us, we greatly appreciate your comments because our team also really enjoyed your stay, the affection was reciprocal and we managed to provide you with unforgettable experiences in our Hotel. His opinion is important, so we value his time very much. We are delighted that he can return with us and enjoy his vacation in Havana. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

8/10 Good

antonio

Liked: Staff & service
Stayed 7 nights in Nov 2023
Response from ALHABANA on 11 Nov 2023
Mr: Antonio Vanesa, Thank you for sharing your comments about your recent experience with us in our comfortable Deluxe room for a week, our main objective was to make sure we gave you all the attention and help you requested as we do with all our guests. His opinion is important, so we value his time very much. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, feedback and this score, we hope to receive you again.

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and helpful staff ♥️
The staff were super helpful. Thank you so much ROXY for making our vacation wonderful. Thanks for a helping hand with everything from getting us a taxi and buying our tickets for the Parisien Cabaret Show. Thanks also to Rafael and Jonathan. It was a pleasure meeting wonderful Cuban people like you guys ♥️
Stayed 3 nights in Nov 2023
Response from ALHABANA on 10 Nov 2023
Mrs: Beverly F, Thank you for sharing your comments about your recent experience with us in our Deluxe room, we fulfill our main objective of providing unforgettable experiences to our guests. Our entire team remembers you with great affection. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team works happily to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia en Alhabana no podia haber sido mejor. Habíamos reservado una habitación previamente, pero al llegar nos ofrecieron un cambio a otro cuarto mas grande y con balcón y no tuvimos que pagar nada mas por ese cambio. El desayuno que ofrecen es muy sabroso e incluye una gran variedad de productos dulces y salados. Además, nos han ayudado con todo lo que hemos necesitado, desde consejos de qué visitar y donde comer, hasta la organizacion de nuestros viajes a otra parte de la isla. La zona es muy tranquila y la ubicación perfecta, con el malecón al lado y toda la zona de la Habana Vieja. Recomendamos este alojamiento si quieren pasar una estancia perfecta en La Habana.
Stayed 3 nights in Oct 2023
Response from ALHABANA on 1 Nov 2023
Sr: Diego P, Gracias por compartir sus comentarios sobre su reciente experiencia con nosotros y lo que disfruto su estancia en la Master Suite, nuestro objetivo principal es asegurarnos de continuar brindando experiencias inolvidables para nuestros huéspedes. Su opinión es importante, por lo que valoramos mucho su tiempo. Estamos encantados de que haya disfrutado de su estancia. Todo el equipo trabaja arduamente para garantizar que brindemos un servicio de alto nivel y una experiencia cálida y memorable. Nuevamente gracias por tomarse su tiempo para hacernos saber su opinión, esperamos recibirlo nuevamente.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place, real photos, gave us a free upgrade. I recommend to my friends and family
Stayed 4 nights in Oct 2023
Response from ALHABANA on 31 Oct 2023
Mr: Jason R, Thank you for sharing your comments about your recent experience with us, our main goal is to ensure we provide unforgettable experiences to our guests. Your opinion is important, that's why we value your time very much. We are delighted that you enjoyed your stay. The entire team works hard to ensure a high level of service, a warm and memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Hostel. Very nice personel🇨🇺 Fine breakfast.
Stayed 1 night in Oct 2023
Response from ALHABANA on 12 Oct 2023
Mr: Harry P, Thank you for sharing your comments and repeating your stay with us, our main objective is to ensure we provide unforgettable experiences to our guests. Your feedback is important, so we greatly value your time. We are delighted that you enjoyed your stay. The entire team works hard to ensure we provide a high level of service and a warm, memorable experience. Thank you again for taking your time to let us know your opinion, we hope to welcome you again.