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Reviews of Motel 6 Harrisonburg, VA - South

2 out of 5
Motel 6 Harrisonburg, VA - South
3210 South Main Street, Harrisonburg, VA

Reviews

6.8
Rating 10 - Excellent. 186 out of 769 reviews" "
Rating 8 - Good. 238 out of 769 reviews" "
Rating 6 - Okay. 140 out of 769 reviews" "
Rating 4 - Poor. 83 out of 769 reviews" "
Rating 2 - Terrible. 122 out of 769 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lajos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Condom wrapper found in the bedsheets, and a dead cockroach found in the restroom. Customor service was very rude and dismissive. Dont waste your money here.
Stayed 3 nights in May 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from a on 10 May 2024
Thank you !

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean, but lacked amenities. There was no coffee maker, no clock, no comfortable furniture other than bed, no iron, no hair dryer. Sink and mirror were in same room as toilet and shower, unlike most motel rooms that have them in a separate area.
Stayed 2 nights in May 2024
Response from a on 7 May 2024
Thank you but we offer other amenities like hair dryer, iron upon request. We offer coffee from 6- 10 AM in the office

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super accommodating and kind about my requests (which i reallyyy appreciate bc ik how annoying customers can be) and this is easily the nicest motel 6 I've ever seen, very pleasant. Thin walls though haha, which led to my requested room change (They were able to accommodate since it was fairly empty while i was there. If it had been different, I'm certain they wouldve been very sweet about telling me no as well, which I equally appreciate!)
Stayed 1 night in Apr 2024
Response from a on 2 May 2024
Thanks

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are up modern and very clean and I would stay here again. My only complaint is getting constant spam calls the moment I completed check-in.
Stayed 1 night in Apr 2024
Response from a on 2 May 2024
Thank you !

10/10 Excellent

Terri-Lynn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and smelled of Pinesol. Allowing dogs to stay free was a huge plus.
Stayed 1 night in Apr 2024
Response from a on 28 Apr 2024
Thank you !

6/10 Okay

Anh-Vu

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from a on 28 Apr 2024
Thanks

8/10 Good

Bernard

Liked: Property conditions & facilities
A
Stayed 1 night in Apr 2024
Response from a on 22 Apr 2024
Thanks

10/10 Excellent

JOSEPH

Stayed 1 night in Apr 2024
Response from a on 10 May 2024
Thank you !

10/10 Excellent

Lucero

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was honestly a 10/10 stay here the bathroom and room was spotless and I would definitely stay here and for the price you can’t beat it
Stayed 1 night in Apr 2024
Response from a on 14 Apr 2024
Thank you !

8/10 Good

Giovanni

Stayed 2 nights in Apr 2024
Response from a on 2 May 2024
Thanks

10/10 Excellent

Kim, Mount Solon

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from A on 10 Apr 2024
Thanks

8/10 Good

david

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Property looks to be recently updated inside and out. Rooms very basic, lacking a coffee maker. As for cleanliness fairly clean noticed a few hairs on shower walls from what looks like when room service was cleaning.
Stayed 3 nights in Apr 2024
Response from a on 8 Apr 2024
Thanks

8/10 Good

Patricia E

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Comfortable beds. A bit lacking on amenities-no kleenex or clock, uncomfortable chairs.
Stayed 4 nights in Mar 2024
Response from a on 6 Apr 2024
Thanks

8/10 Good

W.S.

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean, inexpensive convenient to I81 a basic place to put your head on a clean pillow & K-9 friendly
Stayed 1 night in Mar 2024
Response from a on 30 Mar 2024
Thanks

4/10 Poor

Rebekah

Stayed 1 night in Mar 2024

8/10 Good

Cole

Stayed 1 night in Mar 2024
Response from a on 5 Mar 2024
Thanks

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from a on 1 Feb 2024
Thanks

2/10 Terrible

Mariaelena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in Harrisonburg
The room was the worst I’ve ever been in the room was a mess the fridge didn’t work the office guy was rude as can be. Said if I wanted coffee to go to the gas station worst service ever
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Mariaelena,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good choice!
Always enjoy staying here. Clean, conveniently located. Good price.
Stayed 1 night in Jan 2024
Response from a on 28 Jan 2024
Thanks

10/10 Excellent

Belissa

Travelled with partner
Liked: Amenities
Staff nice
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Yvette

Stayed 2 nights in Jan 2024
Response from A on 15 Jan 2024
Thanks

2/10 Terrible

Jeneen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Jeneen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Jeneen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Diane

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean abd quiet. Lots of grass to walk dogs.
Stayed 1 night in Dec 2023
Response from a on 31 Dec 2023
Thanks

8/10 Good

Cindy J

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was actually surprised. The room was clean and comfortable and front desk staff was very nice as well. It was not a stay at a 5 star motel but very good for 60 bucks!! Pets stay for free which is a bonus and we will stay again!!
Stayed 1 night in Dec 2023
Response from a on 30 Dec 2023
Thank you !

6/10 Okay

Jeneen

Stayed 2 nights in Dec 2023
Response from f on 27 Dec 2023
Thanks

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pass this one by
Worst place I've stayed during my cross country trip. Beds were awful. One bedspread had cigarette burn marks with holes. Room smelled like disinfectant and the heater barely worked so room took hours to get warm.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 2 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from a on 25 Dec 2023
Thank you !

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable, Comfortable Stay
We've stayed before and we'll stay again! Easy in and out, friendly personnel and clean, well maintained facility.
Stayed 1 night in Dec 2023
Response from A on 13 Dec 2023
Thanks

8/10 Good

William

Business traveller
Liked: Amenities
Well maintained and clean
Stayed 2 nights in Nov 2023
Response from a on 5 Dec 2023
Thanks

10/10 Excellent

stephanie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a great hotel to stay at
Stayed 1 night in Nov 2023
Response from a on 28 Nov 2023
Thanks !

6/10 Okay

Garrett

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
A
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Garrett,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cigarette burns in the sheets.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Stephanie,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room pet friendly was obviously an old room and it was located beside a room with people who must be staying there for months and months. 4 am vehicle start and running for a while woke us up - :(
Stayed 1 night in Nov 2023
Response from a on 22 Nov 2023
Thanks

6/10 Okay

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was an ok stay
Tv wasn’t working too good. Desk clerk should give a copy of motel grounds so customer can easily find room.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Poor

Terry

Disliked: Amenities, property conditions & facilities
They had no hairdryer in the room. They had no Kleenex and only a small amount of toilet paper on the roll with no extra toilet paper left for replacement. Won’t stay at Motel 6 again.
Stayed 1 night in Nov 2023
Response from a on 20 Nov 2023
We do provide hair dryer upon special request. I am sorry to hear that you ran out of toilet paper. We could have provided from the office.

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from a on 19 Nov 2023
Thanks

8/10 Good

Biten

Business traveller
Liked: Cleanliness, staff & service
I was provided a different room than I reserved on both occasions. The room was adequate.
Stayed 1 night in Nov 2023
Response from a on 14 Nov 2023
Thanks

4/10 Poor

Sarah

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Very noisy, walls are paper-thin and can hear sounds from adjoining rooms and the highway. Holes in the sheets and blankets from smoking even though runs are non-smoking and some people are living there.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Sarah,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Poor

scott

Travelled with family
Disliked: Staff & service
Bare bones room. Requested a non smoking room and was assigned one that reeked of cigarette smoke. There was a full bucket of butts outside of the door to boot! We got what we paid for.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 14 Nov 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was charged an extra 5 dollars for an extra person just because I accidentally selected one person for the hotel, instead of 2 even though the room was made for 2 anyway. The bed is also very uncomfortable.
Stayed 1 night in Oct 2023
Response from a on 3 Nov 2023
Kindly cross check at your reservation. It mentioned for just one person

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A newer hotel. Only thing missing was coffee maker in the room.
Stayed 1 night in Nov 2023
Response from a on 2 Nov 2023
Thanks for your feedback. The coffee is available in office only from 6-10AM in the morning.

6/10 Okay

kiley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, ac worked good and friendly staff
Stayed 1 night in Oct 2023
Response from a on 31 Oct 2023
Thanks

2/10 Terrible

Abby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Giovanni

Stayed 1 night in Oct 2023
Response from a on 18 Nov 2023
Thanks

2/10 Terrible

Pamella

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cigarettes and smells dirty
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Cleanliness
It was an average stay. There were neighboring rooms that were very loud until late at night. The room I was staying in was not cleaned very well as there was used soap left in the bathroom and hair on the towels. The bed was comfortable and the a/c worked wonderfully. They also called to let us know we forgot something.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from a on 22 Oct 2023
Thanks