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"チェックイン時　まだまだ不慣れな感じがあったけれど皆さん丁寧に対応されて満足してます。お風呂サウナ最高😊"

"It's a hotel in the mt. Hiko area. The room is a bit dated and requires a bit fixing, but overall it's a nice stay. The view overlooking the mountain and forest is great. "

"The staff was excellent and provided great service. I would (and have) stay at R9 properties at any time!"

"We wanted to stay near Usa Shrine and Usa Station, so it was good location wise (5-minute drive to shrine, 2-minute drive to station) But from the price, we expected a nicer place. The room and onsen were quite outdated, but the staff was very kind and the food was good."

"Stay was excellent and staff was super generous and helpful"

"GOOD"

"スタッフの方、特に女性の方は笑顔で対応ください好感が持てます 部屋はきれいで設備も整っておりバルコニーの灰皿も助かりました 2月の訪問でしたがスクリーンカーテン、エアコンではなかなか室温が上がらず、やや肌寒い感じでした 併設される温泉も温度はぬるめで、暑いシャワーを浴びて浴室を出ました 全体的に清潔な印象ですが、部屋の温度関係と温泉の湯温の質向上に期待します "

"客室は古いですが問題なかったです。 スタッフの対応はとても良かったです。"

"Very lind service and nice food."

"good"

"We really enjoy our stay at Hotel Kazahaya. If anyone visits Hita, I strongly recommend to live there more than one night."

"Organized, good food"

"清潔でした。ツインルームのシングルユースで広々でした。"

"Impeccable service! So we did not indicate that we have two children joining us as we always do when we book our accommodation. The owner couple accommodated us in all ways, providing the children with meals and even remaking the bed such that it fit the four of us. What stood out the most is that we have forgotten our travel adapter. When we did not respond to their email as we were out at the safari, the owner even drove out to the theme park to pass it to us. It was over 20 min drive out in...

"We had a very nice stay"

"Mountain view was awesome. "

"新しく綺麗でアメニティーも充実していた。 一棟ごとに分かれているので、子供達が走り回っても周りを気にする事なく過ごせた。 ご飯も丁度良い量で美味しかったです。 次は従兄弟たちも誘って、大人数でワイワイ利用したいです。"

"Services and staffs are outstanding but bed was little old."

"Very good"