Hanover Hotels, Aberdeen

"Rooms are lovely However, room clearly booked for 3 people, only prepared for 2. Towels, glasses, mugs, pillows, amount of tea, coffee etc. Reception very good at correcting this, but why should we have to go out of our way to get this changed?"

"Lovely large clean room and lovely breakfast. Bit surprised when the bar shut at 10.30 pm on a Friday night without warning. Quite a lot of city noise at night so would recommend ear plugs. "

"Lovely hotel, very comfortable, great food. "

"Good "

"N/A"

"Always a pleasure to stay "

"Pictures no resemblance to hotel rooms. We found out that it’s two buildings and we were staying in the other half next door to reception. Parking, was told it’s about £15 for a night and isn’t onsite, however road parking is free from 6pm to 8am and then £4/hour up to 2hrs. The building has a manual keypad on the door which was broken and the door was just open. No reception or staff to monitor who is coming or going. You then have to traverse a maze of corridors and staircases with unclear signage as to what rooms are located where. ( another couple also couldn’t find their room). Having finally gone down three different corridors and staircases we managed to find our room. The general state of the corridors and carpet are in very bad condition and dirty. In the room, the carpet is just as dirty as out in the corridors. Our room had bits of tissue on the floor along with chewing gum and several iron imprints. Most of the furniture was sticky to touch and also all the drawers had staining in the bottom of them and two didn’t even have bottoms in them as they were broken. In the bathroom, there was ancient dried on urine all over the base of the toilet and the shower had mould and hair all over it. There were no towls in the room so had to go back outside to reception to ask. Bed linen was clean though. Despite booking breakfast, we were told that there isn’t any as the kitchen is closed for refurbishment. Also TV doesn’t work as not connected to the internet or aerial. "

"Very modern with our room very comfy and well setup for a couple on a short visit to the city"

"Good breakfast very near all amenities "