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"Hotel staff was friendly and helpful. The property is starting to look a little worn but cleanliness was good. Wouldnt hesitate to stay again."

"It was ok. "

"Dirty elevator that looked as service elevator. The last day it was out of service forcing us to take luggage down 3 flights."

"Parking was easy. Room was clean. We didnt like being up on 3rd floor. We could have been on 1st, because it wasnt busy. Staff friendly and informative "

"Fine"

"Stains on bed sheets and barely any hot water in shower."

"Easy to find "

"I just planned a 5 year old swimming birthday party for my daughter for one night. I bought a suite room and way over paid for it just to have a fantastic experience with family and friends at the water park. I was told we would be able to “ probably have a room available at 1pm , and we would be able to access the waterpark 9am-9pm” so we showed at 1pm and was greeted with a disprectful lady at the front desk, Tina, who said “ I would have never told you that you could swim at 1pm”.. which she did. Then she also told me that my family (who did not want to swim, just visit) could purchase a waterpark pass for $20. But then they turned away my birthday party guessed and would not let them buy any passes. It was all heavily monitored and a babysitting situation by staff rather than a fun waterpark family friendly experience. Then the next morning I went to get complimentary coffee and I asked, Tina, the front desk lady, where the coffee was, she told me they were brewing it and I had to wait OR I had to purchase caribou coffee. She made me wait 10 mins for free coffee rather than just allow me a cup of ready made Caribou coffee after buying a suite room and turning away my guests who wanted to spend money on food and alcohol at their facility. The LEAST she could have done, the next morning, last encounter with me, was offer me the free coffee for my troubles. Just one thing after another with this place. I was willing to buy food, drinks, waterpark passes, arcade, all of it to"

"It is an older hotel for sure. Could use some upgrading. The kids wading pool is not warm - they really need to warm it up a bit. And paint the floor of it. It’s not mold, it’s just wear and tear. The large pool is nice. Need to fix the ladders bit. The entrance to the hot tub is not convenient from the pool area. Our poolside rooms were fine, nice patio area but no food or drink allowed while sitting watching over the kids is a downside. Never enough pool towels and even when you ask for more (3 times) they still never brought any. But for the money spent, it was fine. The little kids had a blast. "