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Vinhomes Metropolis Hanoi - CitiHome

5.0 star property

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Take advantage of a corner/local shop, a hair salon and dry cleaning/laundry services at Vinhomes Metropolis Hanoi - CitiHome. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and an outdoor entertainment area.

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Spa

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About this property

Vinhomes Metropolis Hanoi - CitiHome

  • Luxury apartment near Hoan Kiem Lake
  • You can look forward to a corner/local shop, a hair salon and dry cleaning/laundry services at Vinhomes Metropolis Hanoi - CitiHome. Treat yourself to a massage at the on-site spa. In addition to a fireplace in reception and an outdoor entertainment area, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free valet parking
    • ATM/banking services, a water dispenser and smoke-free property
    • A lift, barbecues and multilingual staff
  • Room features
  • All 300 rooms boast comforts, such as private indoor hot tubs and fireplaces, in addition to perks, such as premium bedding and laptop-friendly workspaces.
  • Extra amenities include:
    • Heating and ceiling fans
    • Rainfall showers, deep-soaking baths and bidets
    • 55-inch Smart TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and eco-friendly cleaning products

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 1000000 per accommodation

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Vinhomes Metropolis Hanoi - CitiHome pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Vinhomes Metropolis Hanoi - CitiHome?

Valet parking is free at this property.

What time is check-in at Vinhomes Metropolis Hanoi - CitiHome?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Vinhomes Metropolis Hanoi - CitiHome?

Checkout is at noon.

Where is Vinhomes Metropolis Hanoi - CitiHome located?

Located in Ba Dinh, this luxury apartment building is steps from Vincom Center Metropolis and 2.8 mi (4.5 km) from Hoan Kiem Lake. United Nations Vietnam and Embassy of Japan are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.2

Cleanliness

8.8

Amenities

8.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified

6/10 Okay

Jinsol

Disliked: Cleanliness
Nice location
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Quan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place was very clean. It's in walking distance of the grocery and mall.
Stayed 10 nights in Feb 2025
Verified

4/10 Poor

Christian

Liked: Check-in
Disliked: Cleanliness, listing accuracy
Zimmer sahen nicht so aus wie auf den Bildern. Boden war kaputt, Fußbodenbelägen zerbrochen, Sauberkeit war katastrophal, Steckdose war verbrannt und das Apartment hatte einen alten verwesten Geruch. Nach langem hin und her und Kommunikation mit dem Gastgeber, wollte dieser mir erst kein neues Zimmer geben, weil dieser meinte, dass keine mehr frei waren. Schlussendlich wurde mir etwa 1 1/2 Stunden später eine neue Unterkunft zur Verfügung gestellt , wobei die neue Unterkunft besser war als die alte. Bei der neuen Unterkunft hat das Kissen auf dem Sofa einen alten schimmeligen Schweißgeruch hinterlassen. Im großen und Ganzen war die neue Unterkunft in einem viel besseren Zustand als die alten. Das Apartment, welches mir dann zu Verfügung gestellt wurde, befand sich dann im 20. Stockwerk. Das Schlafzimmer war leider nicht lärmisoliert, was dazu führt das es leider etwas lauter. Außerdem befand sich auf dem Boden ein benutztes Kondom, was mir den anschein gibt, dass dort die Hygiene sowie das putzen nicht ganz ernst genommen wird. Wenn ihr euch eine Unterkunft bucht, schaut euch diese lieber davor erst an.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Yoshinori

Liked: Cleanliness, amenities, property conditions & facilities, communication
繁華街にある高層マンションの住人になった雰囲気が楽しめます。広くて清潔。ずっと住みたいです(笑)
Stayed 7 nights in Jan 2026
Verified

8/10 Good

HYUNSOO

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 3 nights in Jul 2024