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Urban Alley Hotel

3.0 star property
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Urban Alley Hotel

Exterior
Family Room
Food court
Interior entrance
Shower, free toiletries, hair dryer, slippers
Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
26 Hoi Vu Street, Hoan Kiem District, Hanoi, 100000
  • Popular LocationSt. Joseph's Cathedral of Hanoi9 min walk
  • Popular LocationHoan Kiem Lake12 min walk
  • Popular LocationHanoi Opera House20 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)40 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

The staff were excellent and arranged our transfers efficiently. Would definitely stay again.
Aug 9, 2019
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Room options

View all photos for Family Room

Family Room

Family Room

10/10 Exceptional

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8/10 Excellent

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.8/10 Excellent

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.7/10 Exceptional

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

10/10 Exceptional

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Hanoi

Urban Alley Hotel is located in Old Quarter, a neighbourhood in Hanoi. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Hoa Lo Prison Museum - 6 min walk
  • St. Joseph's Cathedral of Hanoi - 9 min walk
  • Hanoi Old Town Night Market - 11 min walk
  • Hoan Kiem Lake - 12 min walk
  • Hanoi Opera House - 20 min walk

Getting around

  • Hanoi Railway Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • The Hanoi Social Club - 1 min walk
  • Light House Coffee - 3 min walk
  • Cafe Lê La - 2 min walk
  • Aha Coffee - 1 min walk
  • Dim Sum Corner - 1 min walk

About this property

Urban Alley Hotel

Hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Urban Alley Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • A round-trip airport shuttle (surcharge), tour/ticket information and a 24-hour front desk
  • Luggage storage, a front desk safe and a lift
  • Concierge services
Room features
All guest rooms at Urban Alley Hotel feature thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 9 floors
  • Building
  • Built in 2011
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 300000.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Urban Alley Hotel Hanoi
Urban Alley Hotel
Urban Alley Hanoi
Urban Alley Hotel Hotel
Urban Alley Hotel Hanoi
Urban Alley Hotel Hotel Hanoi

Frequently asked questions

Is Urban Alley Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Urban Alley Hotel?

This property doesn't offer parking.

What time is check-in at Urban Alley Hotel?

Check-in start time: 2 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Urban Alley Hotel?

Checkout is at 11:30 AM.

Does Urban Alley Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Urban Alley Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Da Market and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 15 minutes. Hanoi Railway Station is 10 minutes by foot and Hanoi Long Bien Station is 20 minutes.

Urban Alley Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 246 reviews" "
Rating 8 - Good. 88 out of 246 reviews" "
Rating 6 - Okay. 21 out of 246 reviews" "
Rating 4 - Poor. 7 out of 246 reviews" "
Rating 2 - Terrible. 2 out of 246 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy to walk around the city, nearby is a beautiful lake with nice walking area, great night market. The staff at the location is very knowledgeable about the local tours and are very helpful.
Stayed 4 nights in Mar 2024

8/10 Good

Loi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience a one-hour blackout and noisy AC but staff quickly fixed the issues.
Stayed 4 nights in Mar 2024

10/10 Excellent

Carter, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean, within walking distance of everything you need or want!
Stayed 5 nights in Feb 2024

10/10 Excellent

Richard

Stayed 11 nights in Jul 2023

10/10 Excellent

Alexandre

Stayed 5 nights in May 2023

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Sarah K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and Quiet Centrally-Located Hotel
This is the second time I've stayed at Urban Alley, and it was just as great as the first time. I really like that it's in a quiet but nice alley off a major road. It's easy walking distance to Hoan Kiem Lake as well as many great restaurants and cafes. The breakfast was super tasty and the staff very kind. Also maybe one of my favorite things about this hotel is the furniture in the room is all solid wood with wood flooring. It feels warm and inviting.
Stayed 1 night in Mar 2020

10/10 Excellent

Torbjörn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to stay at
Good location, in an calm part of old town. Close to many good eating places. And very helpful and friendly crew!
Stayed 8 nights in Feb 2020

4/10 Poor

carl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath room need attention . The bath curtain has mold. This should be replaced. It is just cost a few dollars. Bath towels are very old and should be replaced. It seem like the owner of the hotel is not doing a good job at keeping the hotel looked attractive for sustaining business for a long time.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019