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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Guest reviews

4.1 out of 5 Very good
355 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationTran Quoc Pagoda10 min walk
Popular LocationQuan Thanh Temple16 min walk
Popular LocationCua Bac Church2 min drive
AirportHanoi (HAN-Noi Bai Intl.)20 min drive

Choose dates to view prices

  • Superior Twin Room, 2 Single Beds (City View)

    4.4/5 guest room rating

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsSuperior Twin Room, 2 Single Beds (City View)
  • Premier Double Room, Lake View

    Room amenities

    • 33 sq m
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Double Room, Lake View
  • Superior Double Room, 1 King Bed (City View)

    4.3/5 guest room rating

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Double Room, 1 King Bed (City View)
  • Apartment, 2 Bedrooms, Lake View

    Room amenities

    • 80 sq m
    • Lake view
    • Sleeps 4
    • 2 King Beds
    More detailsApartment, 2 Bedrooms, Lake View
  • Deluxe Double Room, 1 King Bed (Partial Lake View)

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Partial lake view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Double Room, 1 King Bed (Partial Lake View)
  • Premier Twin Room, Lake View

    Room amenities

    • 36 sq m
    • Lake view
    • Sleeps 3
    • 2 Single Beds
    More detailsPremier Twin Room, Lake View
  • Studio, 1 King Bed (City View)

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    More detailsStudio, 1 King Bed (City View)
  • Standard Queen room no window

    5/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Queen room no window
  • Apartment, 1 Bedroom, Lake View

    Room amenities

    • 75 sq m
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsApartment, 1 Bedroom, Lake View
  • Signature Room, 1 King Bed (City View)

    4.3/5 guest room rating

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSignature Room, 1 King Bed (City View)

About this area

Hanoi

Located in Hanoi, The Hanoi Club Hotel & Residences is in the entertainment district and on a lake. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Ho Chi Minh Mausoleum and Hanoi Old City Gate. Travelling with kids? Consider Train Street, or check out an event or a game at My Dinh National Stadium.
Visit our Hanoi travel guide
View map
Popular Location

What's nearby

  • West Lake - 1 min walk
  • Tran Quoc Pagoda - 10 min walk
  • Quan Thanh Temple - 16 min walk
  • Hanoi Botanical Garden - 2 min drive
  • Cua Bac Church - 2 min drive

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • AirportHanoi (HAN-Noi Bai Intl.) - 20 min drive

Restaurants

  • Cafe Duy Trí - 5 min walk
  • Ming Restaurant - 7 min walk
  • Summit Lounge - 7 min walk
  • The Coffee Bean & Tea Leaf - 7 min walk
  • Nhà Hàng Wa Japanese Cuisine - 8 min walk

About this property

The Hanoi Club Hotel & Residences

Family-friendly Hanoi hotel in Yên Phụ, near Ho Chi Minh Mausoleum
Along with a casino, this smoke-free hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 140 soundproofed rooms provide free WiFi, free wired Internet and minibars. Guests can enjoy fireplaces, and other standard amenities include room service (during limited hours) and LCD TVs.
The Hanoi Club Hotel & Residences offers 140 forms of air-conditioned accommodation with fireplaces and minibars. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in June 2019.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the health club, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free valet parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 300000 for adults and VND 300000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Golf driving range
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Spa services
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Vietnamese

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Casino
  • Casino slot machine
  • Renovated entire property – June 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in between 2 PM and midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed for Lunar New Year:
  • Bar/lounge
  • Casino
  • Fitness facilities
  • Golf course
  • Meeting facilities
  • Sauna
  • Full-service spa
  • Hot tub
  • Swimming pool
  • Tennis courts
  • Water park

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for VND 700000.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: VND 1000000 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 300000 for adults and VND 300000 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 700000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the health club, fitness facility or spa tub

Property is also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at The Hanoi Club Hotel & Residences and receive a full refund?
Yes, The Hanoi Club Hotel & Residences offers free cancellation on select room rates, because flexibility matters! Please refer to The Hanoi Club Hotel & Residences cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Hanoi Club Hotel & Residences?
As of 20 Oct 2020, prices found for a 1-night stay for 2 adults at The Hanoi Club Hotel & Residences on 21 Oct 2020 start from NZ$76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Hanoi Club Hotel & Residences have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is The Hanoi Club Hotel & Residences pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Hanoi Club Hotel & Residences?
Valet parking is free at this property.
What time is check-in at The Hanoi Club Hotel & Residences?
Check-in is from 2 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at The Hanoi Club Hotel & Residences?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is The Hanoi Club Hotel & Residences located?
This family-friendly Hanoi hotel is located on a lake, within a 10-minute walk of West Lake and Tran Quoc Pagoda. Ho Chi Minh Mausoleum and Hanoi Old City Gate are also within 2 miles (3 km). Hanoi Long Bien Station is 29 minutes by foot.
4.1
Very good
355 reviews
5 - Excellent
128
4 - Good
169
3 - Okay
45
2 - Poor
6
1 - Terrible
7

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Business traveller
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
It has nice view of the lake. But unfortunately, it is old and run down. Buffet breakfast is miserable. And Taxi drivers do not know where it is. I have called for Taxi twice and both Taxi drivers could not find it. It is not worth the price paying for. The real place is very different from all the photos shown.
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was up to expectations. Staff was well trained and service was impeccable.
Stayed 2 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Great stay, nice room and very helpful and friendly staff!
Stayed 7 nights in Aug 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hotel, pool good with shade to relax under. Room clean and tidy. However did not like idea of paying a cash bond when arriving as we were low on money and needed that.
Stayed 1 night in Jun 2019

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