Sunset Westlake Hanoi Hotel

Property class: 3.5

Choose dates to view prices

A coffee shop/cafe, dry cleaning/laundry services and a bar are just a few of the amenities provided at Sunset Westlake Hanoi Hotel. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is NZ$70
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

A neatly made bed with white linens and decorative pillows, a wooden headboard, bedside tables with lamps, and a patterned wallpaper above the bed.

Classic Double Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room

A hotel room with a large window, a bed, a desk, and a chair.

Premium Room

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite

A hotel room with a large bed, a sofa, a desk with a chair, a view of the city, and a large window with curtains.

Suite

  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Connecting Rooms

A hotel room with a large window, a bed, a desk, and a chair.

Connecting Rooms

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Classic Twin Room

A hotel room with two beds, wooden headboards, and nightstands with lamps.

Classic Twin Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

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  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
10.0 out of 10, Exceptional, 3 reviews
The price is NZ$62
includes taxes & fees
26 Oct - 27 Oct
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About the area

Located in Hanoi, Sunset Westlake Hanoi Hotel is near theme parks. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Hoan Kiem Lake. Ho Tay Water Park and Thu Le Park are also worth visiting. Take the opportunity to explore the area for water adventures such as boat tours. Visit our Hanoi travel guide
Map
491-493 Lac Long Quan Str., Tay Ho, Hanoi

What's nearby

  • A pagoda, lotus ponds, palm trees, and a calm body of water.
    West Lake
    1 min walk - 0.1 km
  • A water body with lotus plants and a Ferris wheel in the background.
    Ho Tay Water Park
    9 min drive - 3.3 km
  • Chua Vạn Nien
    8 min walk - 0.7 km
  • Lotte Mall Tay Ho
    4 min drive - 3.0 km
  • Trinh Cong Son Walking Street
    5 min drive - 3.3 km

Getting around

  • Chùa Hà Station
    4 min drive
  • Hà Đông Station
    15 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    25 min drive

Restaurants

  • Katinat Cafe
    3 min walk
  • Burger King
    1 min walk
  • dragonCELLO
    8 min walk
  • Bia hơi Thu Hằng
    8 min walk
  • Play! café
    2 min walk

About this property

Sunset Westlake Hanoi Hotel

  • Hotel near West Lake
  • Consider a stay at Sunset Westlake Hanoi Hotel and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking, plus valet parking (surcharge)
    • Limo/town car service, a front desk safe and free newspapers
    • A lift, tour/ticket information and a gift shop
  • Room features
  • All 59 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with cable channels
    • Electric kettles, daily housekeeping and desks

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Frequently asked questions

Is Sunset Westlake Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sunset Westlake Hanoi Hotel?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Sunset Westlake Hanoi Hotel on 1 Nov 2026 start from NZ$70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sunset Westlake Hanoi Hotel?

Self-parking is free at this property.

What time is check-in at Sunset Westlake Hanoi Hotel?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Sunset Westlake Hanoi Hotel?

Checkout is at noon.

Does Sunset Westlake Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Sunset Westlake Hanoi Hotel located?

Situated in Hanoi, this hotel is within 1 mile (2 km) of West Lake, Lotte Mall Tay Ho and Trinh Cong Son Walking Street. Ho Tay Water Park and Museum of Ethnology are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sunset Westlake Hanoi Hotel Reviews

7.8

Good

7.8

Cleanliness

7.2

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 29 out of 96 reviews
Rating 8 - Good. 38 out of 96 reviews
Rating 6 - Okay. 18 out of 96 reviews
Rating 4 - Poor. 7 out of 96 reviews
Rating 2 - Terrible. 4 out of 96 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay . Thankful for the manager who spoke English and was able to assist me throughout my stay. Housekeeping staff and the bar and kitchen staff were amazing. I will definitely stay there again.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed it I would have preferred a shower in my room instead of a tub but overall very happy with the choice to stay here.
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Sunset Westlake. The highlight was definitely the staff—the girl at the front desk was amazing and incredibly professional. She went out of her way to coordinate a luxury limo van for my trip to Ninh Binh, which made my transition so stress-free. The room was clean, comfortable, and surprisingly quiet for Hanoi. Being right by the water offered a great atmosphere. I highly recommend this hotel for their hospitality alone!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Great staff. Great breakfast. No eggs which is to be expected. View from breakfast was incredible Staff frt office young man was extremely polite and helpful and spoke very good English.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

A generous warm and treasured experience.

Our stay was so lovely. We were given a room on a high floor after the first night so we could see Tay Ho lake. Our room was spacious with two beds, cleaned and restocked daily. Breakfast was on the 11th floor with exquisite outdoor seats and views. Options were varied with pho, fruit, eggs, salads, meats, rice, juices, tea and coffee. The staff were very responsive and dealt with any requests quickly. Staff gave us constant care and attention and seemed to enjoy their jobs and the hotel they were part of. It is not always the case to see this. We would return any opportunity.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Great view from the corner room.
Stayed 5 nights in Jan 2023
Verified review

6/10 Okay

Average Budget Hotel

It was an average budget hotel next to west lake.
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バスタブ付き希望でしたのでスイートの予約をして良かった。トラブルに見舞われましたが、その都度、親切にスタッフが支えてくれました。ありがとうございます。見事な采配にも感謝します。
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
知名度が低くGoogle マップを見せてもその通りタクシーは行かない。1本道でも曲がろうとする。タクシーの問題とも言える。ホテルの前のテラスにはファンで涼しく過ごせ快適でした。きゅうに宿泊が必要になり夜中1時にネットで予約できたのはありがたかった。
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Staff & service
少しだけゴミが落ちてましたが、大体掃除されていました。 湖がほとんど見えない部屋で、バイクのクラクション、犬、鶏の鳴き声がよく聞こえました。
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort
Very good view of west lake .
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

ビジネスで滞在

ホテル従業員は親切でした。 クーラーの温度調節が日によってバラバラだったのが残念です。
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장으로 밤에 잠만 자고 나왔지만 가격대비 아주 만족스러운 호텔이었습니다.
Stayed 2 nights in May 2019
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
booked online through Expedia for this specific hotel and when arrived, they said my booking was not in their system. They wanted to put me in a motel near by, not even a hotel, motel with cheaper price. I said no and showed them my receipt that I had paid for the room. Lucky I was with some locals and they helped me out by talking to the receptionists. After some back and fort exchanges, the hotel decided to refund my moneys but at first they did not want to give me back my moneys, saying they have room at another place. Bad services and shady hotel. Would not come back again.
Stayed 5 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view Nice service No problem to talk in English
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
シャワーからお湯が出なかった
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

湖に近いホテル

旧市街までは郷里があるが周辺には市場もありコンビニもある良いホテルです。 朝食のメニューが時間が遅いと無くなってしまうので早く行った方が良い。 インターネットがつがならない時がある。 価格相当と思う。
Stayed 3 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff who went out of their way to assist and make my stay as easy as possible
Stayed 2 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist are very friendly & accommodating. We had a bad experienced on the 1st day because of a rude taxi driver but they help us report it & they also help us booked for transport so that we will never experienced it again. They also help us in booking our city tour even that it was a last minute decision
Stayed 2 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

warm staff

Their staffs are very nice and warmly welcome us with smiles. Also we could see a beautiful lake view in front of hotel. See you next time!!
Stayed 1 night in Apr 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Hotel on busy street

While in your room all you hear in horns honking.The hotel is on a very busy street so it's noisy. Hotel staff were very nice. I got hurt the first day in front of hotel and had to have a wheelchair so they would unlock the back entrance to let us come and go from there. The pictures are the view from the room. Internet sucked..
Stayed 11 nights in Mar 2018
Verified review

6/10 Okay

Liked: Staff & service

Nice staff, great view

We had troubles getting to Cat Ba Island because of our flight time we missed the last ferry to the island that day. But the hotel understood our concern and then upgraded our room at no cost for our trouble. Even though they had nothing to do with our travel arrangements to the island. Upon arrival we met the manager who upgraded us and he was just as kind as his email. The room had instant hot water which was nice and free breakfast was good. They were doing some construction on our hotel and the hotel next door so the noise was not ideal. But it was nothing ear plugs could not fix. It was very nice to have a view of the water from our balcony.
Stayed 1 night in Apr 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended in Hanoi West Lake area

Very nice room with lake view. Swift check in. Top staff.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad facility

We were given a room with a window facing a wall and showe did not work
Stayed 1 night in Mar 2018