- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Photo gallery
Guest reviews
Wonderful
733 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Business Services
- Bar
Map
28 Au Trieu Street, Hoan Kiem District, Hanoi
Explore the area
St. Joseph's Cathedral1 min walk
Red Moon Gallery1 min walk
Ly Trieu Quoc Su Pagoda2 min walk
Hanoi (HAN-Noi Bai Intl.)39 min drive
Choose dates to view prices
Deluxe Room, 1 Double or 2 Single Beds
Photos of Deluxe Room, 1 Double or 2 Single Beds
Deluxe Room, 1 Double or 2 Single Beds
More detailsRoom amenities
- 25 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 1
Room details
1 Double Bed or 2 Single Beds
25 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with premium channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, bathtub or shower, slippers and free toiletries
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Doorbell and phone notification, visual fire alarm and phone accessibility kit
Non-Smoking
Room is accessed via exterior corridors
Family Room, 2 Double Beds
Photos of Family Room, 2 Double Beds
Family Room, 2 Double Beds
More detailsRoom amenities
- 40 sq m
- City view
- Sleeps 5
Room information
Sleeps
- Max people: 5Max adults: 5Max children: 3
Room details
2 Double Beds
40 square metres m2 individually decorated room, balcony with city views
Layout – Separate sitting area
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with premium channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, bathtub or shower, slippers and free toiletries
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Doorbell and phone notification, visual fire alarm and phone accessibility kit
Non-Smoking
Room is accessed via exterior corridors
Standard Room, 1 Double or 2 Single Beds
Photos of Standard Room, 1 Double or 2 Single Beds
Standard Room, 1 Double or 2 Single Beds
More detailsRoom amenities
- 25 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 1
Room details
1 Double Bed or 2 Single Beds
25 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with premium channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, bathtub or shower, slippers and free toiletries
Practical – Safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Doorbell and phone notification, visual fire alarm and phone accessibility kit
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Suite Triple Room
Photos of Suite Triple Room
Suite Triple Room
More detailsRoom amenities
- Sleeps 5
Room information
Sleeps
- Max people: 5Max adults: 5Max children: 3
Room details
2 Double Beds
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with premium channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, bathtub or shower, slippers and free toiletries
Practical – Safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
About this area
Hanoi
In the historical district, Splendid Star Suite Hotel is in Hanoi's Hoan Kiem neighbourhood, an area with good airport proximity and shopping. St. Joseph's Cathedral and Ly Trieu Quoc Su Pagoda are notable landmarks, and travellers looking to shop may want to visit Hang Da Market and Hang Gai Street. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Our guests appreciate the hotel's central and quiet location.
Visit our Hanoi travel guideWhat's nearby
- St. Joseph's Cathedral - 1 min walk
- Red Moon Gallery - 1 min walk
- Ly Trieu Quoc Su Pagoda - 2 min walk
- Hang Da Market - 5 min walk
- Vietnam National Tuong Theatre - 5 min walk
Getting around
- Hanoi Railway Station - 16 min walk
- Hanoi (HAN-Noi Bai Intl.) - 39 min drive
Restaurants
- Where to eat
- On-site dining venue – Serves breakfast.
About this property
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Train station pick-up shuttle (surcharge)
Food and drink
- 1 restaurant
- 1 bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Spa services
Family friendly
- Dry-cleaning service
- Laundry facilities
- Fridge
Conveniences
- ATM/banking services
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Porter
- Tour/ticket assistance
Languages spoken
- English
- Vietnamese
Business services
- 1 meeting room
- Business centre
- Computer station
Spa
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Facials
- Massage - hot stone
- Massage - sports
- Massage - swedish
- Massage - Thai
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
Bathroom
- Bathtub or shower
- Free toiletries
- Hairdryer
Entertainment
- 32-inch LCD TV
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
- Fridge
More
- Access via exterior corridors
- Desk
- Individually decorated
- Individually furnished
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
Policies
Policies
Check-in
Check-in
Check-in between 2 PM and midnight
Minimum check-in age - 18
Check-out
Check-out
Check-out before noon
Special check-in instructions
Special check-in instructions
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Access methods
Access methods
Staffed front desk
Pets
Pets
No pets or service animals allowed
Children and extra beds
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 342000 per night.
Payment types
Payment types
Important information
Important information
Optional extras
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: VND 400000 per vehicle (one-way)
- Airport shuttle fee per child: VND 0 (up to 5 years old)
- Rollaway bed fee: VND 342000 per night
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No on-site parking is available.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
We should mention
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Property is also known as
Splendid Star Suite Hotel Hanoi
Splendid Star Suite Hotel
Splendid Star Suite Hanoi
Splendid Star Suite
Frequently asked questions
Guest reviews
4.5
Cleanliness
4.7
Service and Staff
1.5
Amenities
4.4
Property condition
Great location (neat street and not far from night market), seemed ok for the amount I paid (not as good as the picture). Staff friendly and helpful. Lots of outside noise but I guess that Ha Noi all over
Stayed 3 nights in Oct 2018
This traveller didn’t leave comments with their review
Stayed 3 nights in Sep 2018
- Liked: Cleanliness, staff & service, room comfort
Not sure how to rate this hotel properly. The hotel really needs work to bring it back to its former glory. Having said that, rooms are big, bed is comfortable. Everything works and rooms are clean. 2 things that may score against it 1. There are no lifts 2. It is right next to St Joseph Cathedral, the bells toll every 15 minutes (very briefly). Those who are easily woken may find annoying.
Stayed 1 night in Sep 2018
Disappointed
The room Was with ant, moss on the wall and not clean at all. In the fifth floor without elevator.
Stayed 1 night in Sep 2018