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Balcony
Balcony
1 bedroom, minibar, in-room safe, individually decorated
View from Room

Guest reviews

4.5 out of 5 Wonderful
733 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Spa
Restaurant
Business Services
Parking Available

Map

Explore the area

Popular LocationSt. Joseph's Cathedral1 min walk
Popular LocationHoan Kiem Lake7 min walk
Popular LocationNgoc Son Temple11 min walk
AirportHanoi (HAN-Noi Bai Intl.)46 min drive

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  • Family Room, 2 Double Beds

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 5
    • 2 Double Beds
    More detailsFamily Room, 2 Double Beds
  • Suite Triple Room

    Room amenities

    • Sleeps 5
    • 2 Double Beds
    More detailsSuite Triple Room
  • Deluxe Room, 1 Double or 2 Single Beds

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsDeluxe Room, 1 Double or 2 Single Beds
  • Standard Room, 1 Double or 2 Single Beds

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsStandard Room, 1 Double or 2 Single Beds

About this area

Hanoi

In the historical district, Splendid Star Suite is in Hanoi's Hoan Kiem neighbourhood, an area with good airport proximity and shopping. Ly Trieu Quoc Su Pagoda and St. Joseph's Cathedral are notable landmarks, and travellers looking to shop may want to visit Hang Da Market and Hang Gai Street. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Guests appreciate the hotel's central and quiet location.
Visit our Hanoi travel guide
View map
Popular Location

What's nearby

  • St. Joseph's Cathedral - 1 min walk
  • Hoan Kiem Lake - 7 min walk
  • Hoa Lo Prison Museum - 9 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Ngoc Son Temple - 11 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.) - 26 min drive

Restaurants

  • Loading T - 3 min walk
  • Madame Hien - 4 min walk
  • Kangaroo Cafe - 4 min walk
  • Jalus Vegan Kitchen - 5 min walk

About this property

Splendid Star Suite

Art Deco Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services and 24-hour room service are on-site. All 22 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like fridges and coffee makers.
Splendid Star Suite offers 22 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and public transport

  • Self parking (surcharge)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Spa services

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

Business services

  • Business centre
  • Computer station

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage - Thai

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 342000 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 0 (up to 5 years old)
  • A pet fee will be charged
  • Rollaway bed fee: VND 342000 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Splendid Star
Splendid Star Hotel
Splendid Star Suite
Splendid Star Suite Hanoi
Splendid Star Suite Hotel
Splendid Star Suite Hotel Hanoi
Suite Star Hotel
Splendid Star Suite Hotel
Splendid Star Suite Hanoi
Splendid Star Suite Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Splendid Star Suite and receive a full refund?
Yes, Splendid Star Suite offers free cancellation on select room rates, because flexibility matters! Please refer to Splendid Star Suite cancellation policy on our site for more details about any exclusions or requirements.
Is Splendid Star Suite pet-friendly?
No, pets are not allowed at this property.
How much is parking at Splendid Star Suite?
Self-parking is available for a fee.
What time is check-in at Splendid Star Suite?
Check-in is from 2 PM to midnight.
What time is check-out at Splendid Star Suite?
Checkout is at noon.
Does Splendid Star Suite provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 400000 per vehicle, one-way, applies.
Where is Splendid Star Suite located?
Located in Hoan Kiem, this hotel is steps away from St. Joseph's Cathedral and Ly Trieu Quoc Su Pagoda. Hang Da Market and Hang Gai Street are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot and Hanoi Long Bien Station is 18 minutes.
4.5
Wonderful
5 - Excellent
509
4 - Good
127
3 - Okay
47
2 - Poor
28
1 - Terrible
22

4.5/5

Cleanliness

4.7/5

Staff & service

1.5/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Great location (neat street and not far from night market), seemed ok for the amount I paid (not as good as the picture). Staff friendly and helpful. Lots of outside noise but I guess that Ha Noi all over
Stayed 3 nights in Oct 2018

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, room comfort
Not sure how to rate this hotel properly. The hotel really needs work to bring it back to its former glory. Having said that, rooms are big, bed is comfortable. Everything works and rooms are clean. 2 things that may score against it 1. There are no lifts 2. It is right next to St Joseph Cathedral, the bells toll every 15 minutes (very briefly). Those who are easily woken may find annoying.
Stayed 1 night in Sep 2018

1/5 Terrible

Disappointed
The room Was with ant, moss on the wall and not clean at all. In the fifth floor without elevator.
Stayed 1 night in Sep 2018

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
Well located hotel, good service but basic rooms
We booked this hotel primarily due to it's great location in the heart of Hanoi, literally next to the cathedral square and a short walk from major attractions. The staff were very friendly and professional but the quality of the room was a little disappointing. The photos give an impression of a high quality room but in reality the room was average at best. There were only beds and no bedside tables, the bathroom had a transparent glass wall allowing you to see the feet and body outline of the person using it which was frankly quite bizarre. Also, there was no elevator and the room was on the 4th floor, although on arrival our bags were carried to our room it was difficult bringing them down in the morning. If you are looking for a crash pad while you are enjoying the city this place will be fine (as long as you are well acquainted with your room mate already!), but if you are planning to relax in the room then other options provide more comfort.
Stayed 1 night in Aug 2018

1/5 Terrible

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
No Elevator
Their profile says they have elevator, l arrive check in and they want me to talk 4 flights of narrow stairs which means up and down everytime l leave room, at 69 years old this is not safe or healthy stsirs also slippery when it rained. Had to fight manager for what l booked they swapped hotels to a shoe box room and bathroom that was unusable as shower was super small OVER the toiket, I am 192cm only 105kgs, anyway everything was a fight, and even door keys old and hard to use, they agreed to credit first night and swap rooms next day l still had to climb one flight of stairs which l did cautiously. When checking out it was another fight about the agreed credit. Such terrible service and I emailed them twice 3 days before about it do check would be simple, they never replied to my emails.
Stayed 4 nights in Aug 2018