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Smile Hotel

2.5 star property
Travelers start their day feeling refreshed by the tranquil Hoan Kiem Lake or exploring the historic charm of Dong Xuan Market before returning to relax

Choose dates to view prices

Smile Hotel is close to Hoan Kiem Lake and Dong Xuan Market. Enjoy practical comforts like dry cleaning/laundry services, free in-room WiFi, self parking, luggage storage, and 24/7 front desk assistance.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

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About this property

Smile Hotel

  • Hotel near West Lake
  • Close to Ho Chi Minh Mausoleum and Hanoi Old Town Night Market, Smile Hotel provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), a front desk safe and luggage storage
    • A 24-hour front desk
    • Guest reviews speak well of the overall condition
  • Room features
  • All guest rooms at Smile Hotel boast perks, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and minibars.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Electric kettles, daily housekeeping and desks

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Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Smile Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smile Hotel?

Self-parking is free at this property.

What time is check-in at Smile Hotel?

Check-in begins at 2 PM.

What time is check-out at Smile Hotel?

Checkout is at noon.

Does Smile Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Smile Hotel located?

Located in Ba Dinh, this hotel is within 1 mile (2 km) of West Lake, Hoan Kiem Lake and Hanoi Old Town Night Market. Cua Bac Church and Hang Dau Water Tower are also within 10 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

7.6

Cleanliness

7.4

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified

8/10 Good

SHIN HYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and Clean hotel !

It is located nearby the tay ho, and it is also so close to the Hoan Kiem lake. Hotel is open for 24 hours catering to guest's convenience, room condition is clean and neat like any $30 3 star hotels in Hoan kiem lakes. View is not so good so I recommend this hotel for just sleeping in a spacious and clean condition. Breakfast is not provided but there are many street shops or restaurant popular among tourists in the walking distance. The only downside is so weak soundproof environment. You can hear elevator moving sound so loud enough to wake you up in the middle of the night :(
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room at the 7th Floor is not convenient at all. First of all, the lift goes only to the 6th floor and then due to the train passing near by, the entire bed shakes around 5-6 times a day. The location is good but the hotel is not.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small & clean hotel w friendly staff

The hotel is very clean & room in good condition. Simple but nice interior design. Very helpful & friendly staff.
Stayed 2 nights in Jul 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Bra for korte opphold.