Sen Grand Hotel & Spa managed by Sen Group

Property class: 3.5

Choose dates to view prices

Located close to Museum of Ethnology and Lotte Center Hanoi, Sen Grand Hotel & Spa managed by Sen Group provides a poolside bar, a terrace and dry cleaning/laundry services. Treat yourself to a massage or a facial at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$92
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

A modern hotel room with a large bed, bedside table, lamp, TV, desk, chair, and a dark door.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a desk, a chair, a dining table, and a window.

Deluxe Double or Twin Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Premium Double or Twin Room, City View

A hotel room with a large bed, a bedside table with a lamp, a chair, a desk with a vase of flowers, and a view of the city through the window.

Premium Double or Twin Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Grand Executive Room

A hotel room with a large bed, a desk, a chair, a window with a view, and a balcony.

Grand Executive Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

A modern hotel room with a large bed, a TV mounted on the wall, a bathroom with a stone facade, and a city view through the window.

Suite, 1 King Bed, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Nghia Do neighbourhood, Sen Grand Hotel & Spa managed by Sen Group is connected to a shopping centre. Lotte Center Hanoi and Vincom Center Metropolis are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake. Museum of Ethnology and Keangnam Landmark Tower 72 are two other places to visit that come recommended. Visit our Hanoi travel guide
Map
20/118 Nguyen Khanh Toan St, Hanoi

What's nearby

  • A cityscape with a prominent tall skyscraper, dense urban buildings, and a mix of residential and commercial structures.
    Lotte Center Hanoi
    20 min walk - 1.7 km
  • A pagoda, lotus ponds, palm trees, and a calm body of water.
    West Lake
    5 min drive - 2.2 km
  • Museum of Ethnology
    7 min walk - 0.6 km
  • Australian Embassy
    17 min walk - 1.4 km
  • Embassy of Japan
    4 min drive - 1.5 km

Getting around

  • Chùa Hà Station
    16 min walk
  • Hanoi Railway Station
    19 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    34 min drive

Restaurants

  • Khun Thai
    8 min walk
  • Quán Sơn Cước 54 Nguyễn Khánh Toàn
    6 min walk
  • Truc Lam Coffee
    5 min walk
  • Lotteria
    3 min walk
  • Baguette & Chocolat
    9 min walk

About this property

Sen Grand Hotel & Spa managed by Sen Group

  • Hotel near Lotte Center Hanoi
  • Located close to Museum of Ethnology and Vincom Center Metropolis, Sen Grand Hotel & Spa managed by Sen Group provides a poolside bar, a terrace and dry cleaning/laundry services. Indulge in a massage and a facial at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • Additional perks include:
    • Swimming pool, along with sunloungers and pool umbrellas
    • Free self-parking, valet parking and extended parking
    • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • An outdoor pool, tour/ticket information and a 24-hour front desk
  • Room features
  • All 90 rooms boast comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as separate sitting areas and bathrobes.
  • Extra conveniences in all rooms include:
    • Bidets, shower/bath combinations and free toiletries
    • 42-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, separate sitting areas and a personal chef

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Frequently asked questions

Does Sen Grand Hotel & Spa managed by Sen Group have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Sen Grand Hotel & Spa managed by Sen Group?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Sen Grand Hotel & Spa managed by Sen Group on 6 Nov 2026 start from NZ$92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sen Grand Hotel & Spa managed by Sen Group pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sen Grand Hotel & Spa managed by Sen Group?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Sen Grand Hotel & Spa managed by Sen Group?

Check-in start time: 2:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sen Grand Hotel & Spa managed by Sen Group?

Checkout is at noon. Late check-out is available for a fee.

Does Sen Grand Hotel & Spa managed by Sen Group provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 910000 per vehicle applies.

Where is Sen Grand Hotel & Spa managed by Sen Group located?

Located in Nghia Do, this spa hotel is within 1 mi (2 km) of Museum of Ethnology, Lotte Center Hanoi and Vincom Center Metropolis. West Lake and Keangnam Landmark Tower 72 are also within 3 mi (5 km). Chùa Hà Station is 16 minutes by foot and Cầu Giấy Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sen Grand Hotel & Spa managed by Sen Group Reviews

8.8

Excellent

9.0

Cleanliness

6.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 21 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a non-touristy area so good local food stalls, and well located.
Stayed 6 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic and rooms very clean and spacious
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The staff are friendly and have a nice smile.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Sen Grand hotel and spa was marvelous. The whole staff is very nice and helpful, especially the receptionists and cleaning ladies. I'll definitely come back next time i'm in Hanoï. Thank you for such a great expérience
Stayed 8 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is wonderful

They are very polite and sweet.. I'll stay at the hotel next visit to Hanoi.. I was touching them perfect services..
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room and amenities were clean and well kept. Staff were very helpful and polite, even with some staff's lack of English, they assisted very well in providing us the information or items we needed. Room was spacious and matched the photos and description. I found a few items listed that did not exist, e.g. Poolside Bar, but this could be a summer thing (we went in winter). Nice local cafe's close by, as well as some nice eateries a short walk away. Was happy to stay here away from the business of the Old Quarter. Would definitely go back there if I visit Hanoi again. It was a bit out of the way, but short "Grab" ride provided us an easy route to the touristy stuff.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was extremely comfortable. I wanted to take it home with me. The receptionist and doormen were really friendly and helpful. I rarely write a review but had to this time because this hotel is a rare gem. I will be back.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The main reception staff are polite and helpful. They were welcoming and lovely but everything else wasnt great Breakfast their were many fruit flys and not that many options, just a few bread options, salad bar, pho and egg station. The room was okay, the tv was only in Vietnamese could not change it. Only stayed here 3 nights wouldn't have stayed any longer The location is at the end of an alley way, quiet location but about 25/40 minute drive from main tourists shops, train street, note coffee, banh mi 25 etc. The massage ladies in Lotus Spa the hotel massage ladies - STAY AWAY - they are inappropriate and disrespectful. I attended with my husband and the lady tried to get a tip by offering sexual services very disrespectful, the street massages were more respectful
Stayed 3 nights in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relaxing get away
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked it very much.I can say perfect and reccomend for everbody
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The services is always awesome

They are very polite and the services always awesome..
Stayed 2 nights in May 2023
Verified review

2/10 Terrible

Disliked: Staff & service
I have stayed at this hotel over a dozen times and was satisfied. This time, however, two people in my party had money stolen from their travel bags which were in their rooms. Should the money have been in the safe, yes! However, they mad a mistake and didn't do that. As a result, a significant amount of money was stolen from two different rooms. If you stay here, be SURE to put valuables in the safe or you could be the next victim. I will never stay at this hotel again.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は美味しいです。 アメニティがもう少し充実しているとうれしい。
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
お菓子が置いてある場所に小さい虫がいたので、そこが少し気になった。
Stayed 6 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
シャワーを浴びると、洗面室が水浸しになります。 排水も詰まっていて、すぐに水溜りができます。 シャワーブースから水が溢れない様に、補修工事してください。
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
清潔感あり　エリア内おすすめ
Stayed 4 nights in Oct 2022
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Terrible bathroom layout, bad sound isolation, no good bed and poor breakfast choices
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Experience of Sengrand hotel

Hotel is very clean. Employees are very kind. Blackfast is delicious and many food. The room is good but Toliet water not go down well.
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

괜찮아요.

전체적으로 만족스럽고, 2% 부족한 부분들이 있지만 그런 부분들은 직원들이 친절하게 보완해줍니다. 직원들이 굉장히 친절하고, 조식이 맛있습니다.
Stayed 5 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

맘에 드는 호텔

미딩에서 10여분 떨어진곳으로 하노이 롯데타워 미딩 중간지점 호텔 컨디션은 최근 지어진 곳으로 나무랄데가 없슴 주변에 괜찮은 카페들이 많이 있으나 출장등이 아니면 하루정도 묶을만한 거리 직원들의 친절함 청결도 좋음 한국어대응 안됨, 영어 베트남어 대응은 완벽 일이 바뻐서 스파엔 못가봤지만 가본사람 얘기론 좋다고 함 조식은 5성급 보단 조금 떨어지지만 맛과 종류는 정말 다양하고 좋음 쌀국수 자체는 조금 비릿하지만 이것저것 첨가해서 먹으면 해장으로 최고~ 샤워실 수압도 좋고 컨디션 좋음 미딩쪽이나 중심지에 있으면 이가격으로 부킹 어려울듯 가성비도 그렇고 청결 친절 다 맘에 듬
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024