I reserved this room for my brother and his wife. It was their honeymoon, and they were rejected. Apparently, we booked the room too early in advance, something happened in their system, and our reservation was nowhere to be found. My brother and his wife had to walk around and look for another hotel late at night, after a long flight. It was obviously not the ideal situation for them to be in on their honeymoon, in a foreign country that they've never been to before.