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OYO 268 Pavilion Hotel Hanoi

2.5 star property
Explore the vibrant night market, enjoy Hoan Kiem Lake views, and benefit from express check-out at this central location.

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OYO 268 Pavilion Hotel Hanoi captures the city's essence from its prime location near Hoan Kiem Lake. Guests enjoy free WiFi, express check-in, and concierge services. The hotel offers free self-parking, making it easy to explore authentic Hanoi.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk
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About this property

OYO 268 Pavilion Hotel Hanoi

  • Hotel remodelled in 2017 and located near Hoan Kiem Lake
  • Close to Hanoi Old Town Night Market, OYO 268 Pavilion Hotel Hanoi has plenty to offer. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • Concierge services, smoke-free property and a 24-hour front desk
  • Room features
  • All guest rooms at OYO 268 Pavilion Hotel Hanoi include comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and bidets
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, ceiling fans and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 700000 per vehicle (return)
  • Airport shuttle fee per child: VND 700000 (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is OYO 268 Pavilion Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at OYO 268 Pavilion Hotel Hanoi?

Self-parking is free at this property.

What time is check-in at OYO 268 Pavilion Hotel Hanoi?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at OYO 268 Pavilion Hotel Hanoi?

Checkout is at noon.

Does OYO 268 Pavilion Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 700000 per vehicle applies.

Where is OYO 268 Pavilion Hotel Hanoi located?

Located in Old Quarter, this hotel is within a 10-minute walk of Ancient House, Hoan Kiem Lake and Hanoi Old Town Night Market. Ta Hien Street and Quan Chuong Gate are also within 5 minutes. Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 25 minutes.

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Reviews

Reviews

6.8

7.0

Cleanliness

8.6

Location

8.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 33 reviews
Rating 8 - Good. 14 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 5 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly staff, I like it and would like to come back again ,
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Obwohl wir zu früh da waren konnten wir unser Gepäck schon an der Rezeption lassen. Das Zimmer war sehr großzügig und sauber.
Stayed 2 nights in Feb 2019
Verified

2/10 Terrible

Phuc

Bedbug infestation in room 201. I got bite by hundred of them. Staff is friendly. But avoid this hotel or atleast room 201.
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not satified

Worst hotel. No lift and their service was not good at all.
Stayed 3 nights in Aug 2018
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

접근성만 좋아요

만원 더 보태서 다른곳에서 주무세요 여기는 여관보다 못합니다. 힘줘서 열면 열릴것같은 현관문과 냄새나는 방.. 비추입니다.
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Lillian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

A bad experience。。for the awful stink in the room

when we step into the hotel, a bad smell rushed out. Our room is in the 3rd floor. It didn't have a elevator, if i am an old traveller, i think it's hard for me to go to the room. Anyway, the location is good, near to the BAR street.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good
Stayed 3 nights in Jun 2018
Verified

6/10 Okay

AQT

Liked: Staff & service, room comfort

Good hotel in old French quarter

Check in was a breeze even though the lift was out of order. Room had cockroaches and ants, bathroom was smelly. Ha long bay trip was 40% more than some guys down the street.
Stayed 3 nights in Apr 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Hotel does not live up to its level

Good thing is that the hotel is well-situated at the center of the old town, close to restaurants and shops. However, the hotel's condition is just a simple one, room-making was not good enough, facilities were poor, the heater did not even function during our last night of stay.
Stayed 5 nights in Apr 2018
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel, great location

Great hotel with really friendly, helpful staff :) it was right in the middle of the old quarter so lots to do at just a walk away!
Verified

6/10 Okay

Tan

Liked: Cleanliness, staff & service

Service and location

Good service and location.
Verified

2/10 Terrible

Morten

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Se dig om efter et andet hotel

Larm fra gaden til langt ud på natten. Meget lidt morgenmad. Værelset virkede urent.
Verified

8/10 Good

Valerie

Liked: Cleanliness, staff & service, room comfort

Good location

Pavilion staff was very helpful during my stay, and arranged a ride to the airport, and a wonderful massage at their spa. Negatives: no elevator in operation and no parking at all. The basic room was clean and comfortable and close to the old section of Hanoi with good shopping and restaurants.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One stop tourist spot

The people that work there where awesome,, very friendly and knew all the hot spots to see
Stayed 2 nights in Jan 2018
Verified

4/10 Poor

Jasmine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good location, good price

It's easy to move and the price is good. Staff is friendly. But the facility is old and no windows. There was a little dust in the room. I had a noisy night. If you are a traveler for a while, you'll be fine.
Stayed 1 night in Jan 2018
Verified

4/10 Poor

ヤス

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

ベトナムだから仕方ない？…のか、コストパフォーマンスも良くない

部屋は外に面してなく、窓がないので息苦しい印象を受けました。 エアコンや換気扇があるので、空気の流れはありますが、閉じ込められている感じです。写真の撮り方なのか、随分明るく見えるので、だまされたように感じました。それでも毎日ルームキープをしてくれていたみたいで、きれいでした。 また毎日ミネラルウォーターが一本だけ付きます。 朝食付きで、トマトソースたっぷりのポーチドエッグとフランスパン、フランスパンのサンドイッチ(ベーコン、チーズ、キュウリ、トマト等と各一つがスクランブルエッグと挟まれただけのものでバインミーとはとても言えない)、パンケーキの中からひとつだけを選ぶ感じです。コーヒーと紅茶、そして日本ではなかなか見かけなくなった粉解きジュースが飲み物としてあり、それにフルーツが二種類置かれ、ご自由に食べ放題といった感じです。 また欧米人が主に宿泊しているらしく、英語は不自由なく通じます。流暢な受け答えに嫉妬しました。また利用しませんでしたが、ツアーデスクがあって、ハロン湾ツアーや空港の送り迎えもやってるとのことです。 全体的な印象といたしましては、東南アジアでは割ときれい…かなという感じですが、もう一度泊まりたいかと聞かれたら、いいえと答えます。 この値段なら、旧市街にもっといいホテルもあるでしょうし、結局は外国人と割り切って考えるしかないのかもしれません。
Stayed 4 nights in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lots of food and shopping options without being over crowded. Staff were very friendly. Beds were a little uncomfortable but overall the stay was good. Breakfast menu was a little disappointing, ordered an omlette that was just a fried egg flipped but that wasn’t a big deal. Really liked this hotel
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

値段を考えるとお得

トランジットでの宿泊であり寝るためと考えると、周辺には沢山の飲食店もあり、ロケーションと値段を考えると満足。
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, room comfort

Sufficient and reasonable

The hotel was ok for the price. There were little things wrong, like the door of the bathroom wouldn’t close all of the way. And it is a cheap hotel. So a person can’t expect the same as they would a more expensive hotel. I have no emotions about the place, no bad and no good. But the staff had acceptable English and were helpful.
Stayed 1 night in Jan 2018
Verified

4/10 Poor

mima

Disliked: Property conditions & facilities

Basic hotel close to eateries

If all you need is a place to sleep this hotel is ok . Bidet need to be installed if we are advise to put used toilet paper at the garbage bin. Clothes hanger can be more than two pieces . The size of the towel is way too small .
Stayed 1 night in Dec 2017
Verified

8/10 Good

Song

Liked: Staff & service
Staff are helpful n friendly
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Duy Anh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phong sach se vi trí tuyet voi tuy nhien phuc vụ bữa sáng ít lựa chọn
Stayed 4 nights in Nov 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Correct pour le prix

Hôtel situé dans le vieux quartier, ultra touristique, très bruyant. Chambre sans fenêtre, pas très bien insonorisée, qui aurait besoin d'être rafraîchie. Literie correcte. Petit déjeuner basique servi dans le hall d’entrée. Personnel de l'hôtel très serviable. Adresse à recommander seulement pour les routards à budget serré.
Stayed 4 nights in Nov 2017
Verified

10/10 Excellent

WING YUEN

Liked: Staff & service, property conditions & facilities

Friendly staff, good location, delicious breakfast

The hotel staffs who are very nice and friendly can speak English very well. We have a nice gathering night in the entrance of the hotel. The location is in Old quarter where is convenience for shopping, eating and visiting. The facility of the hotel is not good. The air-conditioner is poor, not cool enough but the hotel staff put a fan to my room. They would try to solve the problem. It is highly recommended to have the breakfast. The four type of vietnam style breakfast is really delicious. I really enjoy the seven days to stay in this hotel.
Stayed 6 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

friendly!

前台非常友善，帮助我们买了电话卡，热情地应答我们。浴室小了点，WIFI不太好，住的时间太短，离开的早，早餐没吃到可惜
Stayed 1 night in Oct 2017