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Novotel Suites Hanoi

4.0 star property

Choose dates to view prices

Located close to Indochina Plaza Ha Noi and My Dinh Aquatics Centre, Novotel Suites Hanoi provides a rooftop terrace, a playground and dry cleaning/laundry services. The on-site local and international cuisine restaurant, Food Exchange, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with 3 bars and a 24-hour gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$151
includes taxes & fees
13 June - 14 June

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for VND 981750.0 per night.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 520000 for adults and from VND 260000 for children
  • Airport shuttle fee: VND 1610000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The seasonal pool will be open from April to September
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Novotel Suites Hanoi have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Novotel Suites Hanoi?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Novotel Suites Hanoi on 13 Jun 2026 start from NZ$151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Suites Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Suites Hanoi?

Self-parking is free at this property.

What time is check-in at Novotel Suites Hanoi?

Check-in start time: 2 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Suites Hanoi?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Suites Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 1610000 per vehicle applies.

Where is Novotel Suites Hanoi located?

This family-friendly Hanoi hotel is located in the business district, within 2 mi (3 km) of Indochina Plaza Ha Noi and My Dinh Aquatics Centre. My Dinh National Stadium and Vietnam National Convention Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

7.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 169 out of 281 reviews
Rating 8 - Good. 90 out of 281 reviews
Rating 6 - Okay. 13 out of 281 reviews
Rating 4 - Poor. 4 out of 281 reviews
Rating 2 - Terrible. 5 out of 281 reviews

Reviews

Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, big rooms, nice breakfast.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

siddhant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, Breakfast and rooms were good.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Trang

Liked: Cleanliness, property conditions & facilities
Clean room, helpful and friendly staff, good amenities and great location.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Loren

Liked: Cleanliness, amenities
The staff were incredibly welcoming and knowledgeable. The rooftop dining, breakfast buffet, gym and the rooms were all amazing. We stayed for a week and are so glad we chose this hotel over the other. 10/10 recommend!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Kam Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really spacious comfortable rooms
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

JUSUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and facilities are good for traveling with family and the staff are so friendly. Breakfast is delicious.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities
We booked the delux 2 bedroom apartment. The room was spacious, clean, and well equiped. It made our stay very comfortable. The staff was courteous and very helpful. The breakfast buffet was delicious and expansive. We will definitely stay here again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff good breakfast.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quiet room
Stayed 1 night in Sep 2024
Verified

8/10 Good

Obada

Liked: Cleanliness, staff & service, property conditions & facilities
It's in a business area. Good food there.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Trinh Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Staff were attentive and very helpful when we asked about tours and markets.
Stayed 5 nights in Oct 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place and value for money.

Great place for stopover before moving to other part in the region. Near to any amenities; coffee places, shopping mall and places of interest. Can’t complain when you’ve great staff in the hotel.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Tuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic base for Hanoi. While it is a 30min taxi from the old quarter, it has resort style accom for a family of five. Very good two bedroom suite for family of five. The king bed is spacious and can sleep comfortably 2adults and seven year old. Laundry and kitchenette available. Poolside and gym are a great way to relax unwind from the hectic tourist trail. Staff are very obliging - helpful.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean, and I was satisfied with the comfort. There was a breakfast buffet at the restaurant, and the many types of food were all delicious. The customer service of the hotel staff was polite and appropriate, and I was able to use the hotel with peace of mind. Great hotel.
Stayed 3 nights in May 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location.

Arrived early and was able to check in. Process is fast and service is good. Front desk staff is very helpful. Room is clean and housekeeping does a good job maintaining that level of cleanliness every day. Good breakfast spread and service is once again good. Lunch at the cafe and dinner at the rooftop bar is so-so. There are better options away from the hotel that is cheaper and of better quality.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was kept immaculate and the sheets were super comfortable. The staff went out of their way to help with any request. The breakfast buffet was delicious. The rooms were massive and very comfortable and practicable.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Jongsang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i had a great time in Hanoi! And it was especially great knowing we would have a great place to stay
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, good service & nice food.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

CHIAHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location and all employee are very kind to help . Good breakfast .
Stayed 1 night in Oct 2022
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel in western Hanoi

Good hotel located in a newly developed neighbourhood in western Hanoi
Stayed 1 night in May 2024
Verified

10/10 Excellent

Yong Boon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeated visit!
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Vardhini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were good
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
next to a spa. Food is ok
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Fahmi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice okace
Stayed 10 nights in Aug 2025