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Moon West Lake Residence

2.5 star property
Hotel connected to the convention centre in Hanoi with a 24-hour front desk

Choose dates to view prices

Moon West Lake Residence combines modern amenities with a peaceful setting. Guests appreciate the practical conveniences like 24-hour front desk service and an on-site vending machine that make their stay more comfortable while visiting this area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
The current price is NZ$51
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for DELUXE PART LAKE VIEW

1 bedroom, minibar, soundproofing, free WiFi

DELUXE PART LAKE VIEW

  • Sleeps 2

View all photos for EXECUTIVE CITY VIEW

1 bedroom, minibar, soundproofing, free WiFi

EXECUTIVE CITY VIEW

  • Sleeps 2

View all photos for JUNIOR SUITE LAKE VIEW

1 bedroom, minibar, soundproofing, free WiFi

JUNIOR SUITE LAKE VIEW

  • Sleeps 2

View all photos for Presidential Duplex, Balcony, Lake View

Presidential Duplex, Balcony, Lake View

Presidential Duplex, Balcony, Lake View

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Kitchen
TV
Washer/dryer
2 bedrooms
  • 200 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Apartment, Balcony, Lake View

Luxury Apartment, Balcony, Lake View | Lake view

Luxury Apartment, Balcony, Lake View

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Kitchen
Fridge
TV
Washer/dryer
  • 50 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Bedroom, Partial Lake View

Deluxe Double Room, 1 Bedroom, Partial Lake View

Deluxe Double Room, 1 Bedroom, Partial Lake View

Highlights

Patio
Soundproofed
Fireplace
Air conditioning
TV
Washer/dryer
Separate bedroom
Sofa bed - single
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, City View

Executive Studio, City View

Executive Studio, City View

Highlights

Patio
Soundproofed
Fireplace
Air conditioning
TV
Washer/dryer
Separate bedroom
Sofa bed - single
  • 25 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 Double Bed, Garden View

Standard Studio, 1 Double Bed, Garden View

Standard Studio, 1 Double Bed, Garden View

Highlights

Soundproofed
Fireplace
Air conditioning
TV
Washer/dryer
Separate bedroom
Sofa bed - single
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for STANDARD DOUBLE

1 bedroom, minibar, soundproofing, free WiFi

STANDARD DOUBLE

  • Sleeps 2

View all photos for PENTHOUSE DUPLEX

1 bedroom, minibar, soundproofing, free WiFi

PENTHOUSE DUPLEX

  • Sleeps 4

Pent House

  • Sleeps 4
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About the area

Map
185 Trich Sai, 185, Hanoi, 11200

What's nearby

  • West Lake - 1 min walk - 0.1 km
  • Embassy of Japan - 2 min drive - 2.2 km
  • Museum of Ethnology - 3 min drive - 2.6 km
  • Van Phuc Diplomatic Corps - 3 min drive - 2.6 km
  • Vietnam Museum of Ethnology - 3 min drive - 3.0 km

Getting around

  • Hanoi Railway Station - 18 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 27 min drive

Restaurants

  • ‪Vit Quay Quang Dong - ‬8 min walk
  • ‪Martin Spaces Coffee & Tea - ‬9 min walk
  • ‪Little Japan - ‬8 min walk
  • ‪Phê La Trích Sài - ‬5 min walk
  • ‪LỐI NHỎ kafe - ‬2 min walk

About this property

Moon West Lake Residence

Hotel near Hoan Kiem Lake
Close to West Lake, Moon West Lake Residence provides amenities such as laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and a vending machine
  • A front desk safe, ATM/banking services and luggage storage
  • Tour/ticket information, a lift and a 24-hour front desk
Room features
All guest rooms at Moon West Lake Residence have thoughtful touches, such as fireplaces and air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Showers and hairdryers
  • 35-inch TVs with cable channels

Similar properties

Reception
Hanoi Indochine Premium Hotel
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
10.0 out of 10, Exceptional, 1,179 reviews
The price is NZ$12
includes taxes & fees
30 Nov - 1 Dec
Hanoi Indochine Premium Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (VND 300,000 per day)

Family friendly

  • In-room sofa bed
  • In-room washing machine/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • Lift (56 centimetre wide door)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 35-inch TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Fireplace
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: VND 80000
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 80000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: VND 100000 (one-way), (from 1 to 2 years old)
  • Self-parking fee: VND 300000 per day
  • Early check-in fee: VND 80000 (subject to availability)
  • Late check-out fee: VND 80000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Moon West Lake Residence Hotel
Moon West Lake Residence Hanoi
Moon West Lake Residence Hotel Hanoi

Frequently asked questions

Is Moon West Lake Residence pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Moon West Lake Residence?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Moon West Lake Residence on 30 Nov 2025 start from NZ$51.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Moon West Lake Residence?

Self-parking is available for VND 300000 per day.

What time is check-in at Moon West Lake Residence?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of VND 80000 (subject to availability).

What time is check-out at Moon West Lake Residence?

Checkout is at noon. Late checkout is available for VND 80000 (subject to availability).

Does Moon West Lake Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Moon West Lake Residence located?

Located in Tay Ho, this hotel is within 2 miles (3 km) of West Lake, Embassy of Japan and Museum of Ethnology. Lotte Center Hanoi and Embassy of the Republic of Korea are also within 2 miles (3 km).

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Moon West Lake Residence Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔でスタッフの方の対応も良かったです
Stayed 4 nights in Sep 2025

6/10 Okay

SungBong

Stayed 4 nights in Oct 2025