Hotel in old quarter, cramped for space. Airport pick up was on time but overcharged. Stayed 3 nights, 1 night on 4th floor with windows facing walls, 2 nights on 7th floor after request with tiny bit of street view. Hotel is relatively new with all wooden floor and furniture. Bed and pillow very hard, found it difficult to sleep. Floors, linen, bathroom not very clean. Breakfast was cooked to order, was OK, few options. Walking distance to Ho Chi Minh mausoleum, night market, Ho Kiem lake, Puppet theatre and other Hanoi city attractions if you can manage to cross streets with virtually no traffic signals dodging the sea of bikes. Not many eating options around. We spent most of the time in long day tours to Halong bay (great tour $40 pax) and Trang An caves (good tour $35 pax), so it was not too bad. We paid $50/night which is high in Hanoi standard but disappointed. Choose a good hotel chain near west lake for a comfortable stay
