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Stayed 7 nights in Mar 2020
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Guest reviews
Exceptional
356 reviews
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Free WiFi
- Breakfast included
- Air conditioning
- Laundry
- Room service
- Housekeeping
Map
3 Yen Thai Street, Hoan Kiem District, Hanoi
Explore the area
Hang Da Market4 min walk
St. Joseph's Cathedral6 min walk
Ngoc Son Temple10 min walk
Hanoi (HAN-Noi Bai Intl.)39 min drive
Choose dates to view prices
Superior Double Room, 1 Queen Bed
Photos of Superior Double Room, 1 Queen Bed
Superior Double Room, 1 Queen Bed
4.9/5 guest room ratingMore detailsRoom amenities
- 15 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
15 square metres m2
Internet – Free WiFi
Entertainment – 32-inch flat-screen TV with cable channels
Food & Drink – Fridge, minibar, electric kettle and limited room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Safe, free newspaper and desk
Comfort – Air conditioning and daily housekeeping
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
Superior Twin Room
Photos of Superior Twin Room
Superior Twin Room
5/5 guest room ratingMore detailsRoom amenities
- 15 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
15 square metres m2
Internet – Free WiFi
Entertainment – 32-inch flat-screen TV with cable channels
Food & Drink – Fridge, minibar, electric kettle and limited room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Safe, free newspaper and desk
Comfort – Air conditioning and daily housekeeping
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
Junior Suite, Balcony, City View
Photos of Junior Suite, Balcony, City View
Junior Suite, Balcony, City View
5/5 guest room ratingMore detailsRoom amenities
- 35 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 1
Room details
1 Queen Bed
35 square metres m2 room, balcony with city views
Internet – Free WiFi
Entertainment – 32-inch flat-screen TV with cable channels
Food & Drink – Fridge, minibar, electric kettle and limited room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Iron/ironing board, safe and free newspaper; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Non-Smoking
Family Suite, 2 Queen Beds, City View
Photos of Family Suite, 2 Queen Beds, City View
Family Suite, 2 Queen Beds, City View
5/5 guest room ratingMore detailsRoom amenities
- 40 sq m
- City view
- Sleeps 5
Room information
Sleeps
- Max people: 5Max adults: 5Max children: 1
Room details
2 Queen Beds
40 square metres m2 room with city views
Internet – Free WiFi
Entertainment – 32-inch flat-screen TV with cable channels
Food & Drink – Fridge, minibar, electric kettle and limited room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Iron/ironing board, safe and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Executive Room
Photos of Executive Room
Executive Room
4.5/5 guest room ratingMore detailsRoom amenities
- 30 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 Queen Bed
30 square metres m2
Internet – Free WiFi
Entertainment – 32-inch flat-screen TV with cable channels
Food & Drink – Fridge, minibar, electric kettle and limited room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Iron/ironing board, safe and free newspaper
Comfort – Air conditioning and daily housekeeping
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Hanoi
Located in Hanoi's Hoan Kiem neighbourhood, La Storia Ruby Hotel is in the city centre. Our guests love the hotel's location for the sightseeing.
Visit our Hanoi travel guideWhat's nearby
- Hang Da Market - 4 min walk
- St. Joseph's Cathedral - 6 min walk
- Hoan Kiem Lake - 7 min walk
- Thang Long Water Puppet Theatre - 9 min walk
- Ngoc Son Temple - 10 min walk
About this property
About this property
Cleaning and safety practices
Cleaning and safety practices
Safety measures
Safety measures
Hand sanitiser provided
Personal protective equipment worn by staff
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Free cooked-to-order breakfast available daily 6:30 AM–10 AM
- Free daily reception
- Room service available
Family friendly
- Babysitting/childcare (surcharge)
- Dry-cleaning service
- Fridge
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
- Rainfall showerhead
- Shower
Entertainment
- 32-inch flat-screen TV
- TV channels
Food and drink
- Electric kettle
- Free bottled water
- Minibar
- Fridge
More
- Desk
- Free newspapers
- Phone
- Safe
- Slippers
Policies
Policies
Check-in
Check-in
Check-in time starts at 2 PM
Minimum check-in age - 18
Check-out
Check-out
Check-out before noon
Special check-in instructions
Special check-in instructions
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Access methods
Access methods
Staffed front desk
Pets
Pets
Pets not allowed
Children and extra beds
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 350000.0 per day.
Payment types
Payment types
Important information
Important information
Optional extras
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: VND 450000.00 per vehicle (one way)
- Rollaway bed fee: VND 350000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No on-site parking is available. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Staff at the property wear personal protective equipment and guests are provided with hand sanitiser.
We should mention
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Guest reviews
4.8
Cleanliness
4.9
Service and Staff
4.6
Amenities
4.6
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of the old quarter, quiet, large room for a family
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean twin room. Located in a sweet spot of the old town, close tonthe lake, and off a smaller street so minimal street noise. Staff were super friendly and helpful. Alas, we arrived just as the coronavirus was leading to showdowns so we had to leave s day early to get out if the country. Would definitely stay there again.
Stayed 4 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great hotel, truly amazing
Stayed 3 nights in Mar 2020
- Liked: Cleanliness, staff & service
- Disliked: Property conditions & facilities
The front desk was very helpful, location right in the heart of the city with everything in close walking distance. Breakfast was very tasty but the hotel staff forgot some of our order a couple times. Unfortunately our first room had bed bugs, once I brought it to the attention of the hotel staff they changed my room and refunded my first nights stay.
Stayed 2 nights in Feb 2020