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L'Heritage Hotel

Hotel Class
4 out of 5

Information

Reviews

4.4 / 5Excellent
685 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Dong Xuan Market
    6 min walk
  • Popular Location
    Hanoi Old City Gate
    8 min walk
  • Popular Location
    Vietnam Military History Museum
    16 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Superior Double or Twin Room

    Room Amenities

    • Sleeps 3
    More details
  • Double Or Twin Superior

    More details
  • Deluxe Double or Twin Room, 1 Double or 2 Single Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Triple Room

    Room Amenities

    • Sleeps 3
    More details
  • Double Or Twin Deluxe

    More details
  • Triple Deluxe

    More details
  • Executive Double Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Suite Executive

    More details
  • Family Duplex, 2 Bedrooms, Connecting Rooms

    Room Amenities

    • Sleeps 5
    More details
  • Family Room Connecting Room

    More details

About this area

Hanoi

In the city centre, L'Heritage Hotel is in Hanoi's Hoan Kiem neighbourhood, an area with good airport proximity. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Temple of Literature. Train Street and Ho Tay Water Park are also worth visiting. Our guests appreciate the hotel's central location.

Visit our Hanoi travel guide

What's nearby

  • Popular Location
    Dong Xuan Market - 6 min walk
  • Popular Location
    Hanoi Old City Gate - 8 min walk
  • Popular Location
    St. Joseph's Cathedral - 11 min walk
  • Popular Location
    Thang Long Water Puppet Theatre - 11 min walk
  • Popular Location
    Vietnam Military History Museum - 16 min walk

Getting around

  • Hanoi Long Bien Station - 9 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • Where to eat
  • L'Heritage – Restaurant with a bar offering international cuisine. Open daily.

About this property

L'Heritage Hotel

Along with a restaurant, this smoke-free hotel has a 24-hour health club and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, 24-hour room service and a business centre. All 55 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with cable channels. Guests will also find 24-hour room service, fridges and minibars.

Policies

Check-in

Check-in between 1 PM - 5 AM
Minimum check-in age - 15

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 420000.0 per night.

Pets

  • Pets stay for free

Payment types at the property

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 840000 per vehicle (roundtrip)
  • Rollaway bed fee: VND 420000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • L'Heritage Hotel Hanoi
  • L'Heritage Hotel
  • L'Heritage Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free hot/cold buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Sauna

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference space (430 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Nearby activities

Activities

  • Theme parks

Where to eat

  • L'Heritage – Restaurant with a bar offering international cuisine. Open daily.
4.4

Excellent

5 - Excellent
398
4 - Good
191
3 - Okay
64
2 - Mediocre
18
1 - Poor
14
4.4
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.2
Property condition

4/5 Good

Stayed 2 nights in Aug. 2019

3/5

The property is beautiful and in a very good location. Unfortunately when we arrived we were told that we should go to the sister hotel at a better location. we had not slept and went along with this but soon realised it was not a better hotel at all. We went back several hours later and the wonderful manager upgraded us and arranged for all of our luggage to be collected. Would recommend the hotel but do not let anyone talk you into going to another hotel!

Stayed 1 night in Aug. 2019

3/5

Stayed 1 night in Jul. 2019

5/5 Excellent

Unbelievable service

When we first checked in, we were not happy with our room - it had a strong odor and it was very dated. We told the front desk and the manager (Emmanuel) came out. He couldn’t have been more friendly, helping, and understanding. He said this hotel was about to undergo renovations and they would move us to their Diamond hotel. Our new rooms were outstanding and the service was always amazing.

Stayed 4 nights in Jun. 2019

4/5 Good

Stayed 1 night in Jun. 2019

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