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Heart Hotel

3.5 star property
Family-friendly hotel connected to a shopping centre in Hanoi with free breakfast

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Photo gallery for Heart Hotel

Deluxe Double Room, 1 Queen Bed, Lake View
Front of property
Free daily local cuisine breakfast
View from property
Reception
Heart Hotel in Hanoi's Old Town offers a warm welcome to families. Enjoy a local breakfast to start your day and stay connected with in-room WiFi. Parents love the practical touches like dry cleaning and babysitting, making city exploration with kids easy.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Lake View

Deluxe Double Room, 1 Queen Bed, Lake View

Deluxe Double Room, 1 Queen Bed, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 24 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Partial Lake View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room, 1 Queen Bed, Partial Lake View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

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Front of property

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6.8 out of 10, 6 reviews
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includes taxes & fees
2 Oct - 3 Oct
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About the area

Located on a lake, Heart Hotel is in Old Quarter neighbourhood and is connected to a shopping centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Travelling with kids? Consider Food Street Tong Duy Tan and Hanoi Botanical Garden.
Visit our Hanoi travel guideOpens in a new window
Map
11b Hang Hanh Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 1 min walk - 0.0 km
  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi Railway Station - 19 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive

Restaurants

  • ‪The Note Coffee - ‬1 min walk
  • ‪King roti - ‬1 min walk
  • ‪Cong Caphe - ‬2 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪Thủy Tạ - ‬2 min walk

About this property

Heart Hotel

Family-friendly hotel near Hoan Kiem Lake
Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Heart Hotel, which provides free breakfast (local cuisine), an airport shuttle and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business centre.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-in and babysitting (surcharge)
  • A computer station, smoke-free property and luggage storage
Room features
All guest rooms at Heart Hotel offer perks, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • On a lake

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day.

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Heart Hanoi
Heart Hotel Hanoi
Heart Hotel Hotel
Heart Hotel Hanoi
Heart Hotel Hotel Hanoi

Frequently asked questions

Is Heart Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heart Hotel?

Self-parking is free at this property.

What time is check-in at Heart Hotel?

Check-in start time: 1:30 PM; check-in end time: midnight.

What time is check-out at Heart Hotel?

Checkout is at 11:30 AM.

Does Heart Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 18 per vehicle applies.

Where is Heart Hotel located?

This family-friendly Hanoi hotel is located by the sea, within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street, Hoan Kiem Lake and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 1 mile (2 km). Hanoi Railway Station is 19 minutes by foot.

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