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Hanoi Silver Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Hanoi Silver Hotel

Front of property
Executive Room
Lobby sitting area
Bathroom
Family Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Kitchen
  • Parking available
  • Pet-friendly
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LCD TV
Renovated in 2010
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LCD TV
Renovated in 2010
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LCD TV
Renovated in 2010
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LCD TV
Renovated in 2010
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
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About the area

Map
HANG BAC, 88, Hanoi, Hanoi Province, 10000

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking; discounts available
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Motor boating
  • Playground
  • Rowing/canoeing
  • Shopping

Family friendly

  • Free babysitting
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Living room
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Renovated entire property - 2010

Room amenities

Bathroom

  • Bathtub
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Living room
  • Safe

Policies

Payment types

Important information

Property is also known as

Hanoi Silver
Hanoi Silver Hotel
Silver Hanoi
Silver Legend Hanoi
Silver Legend Hanoi Hotel
Silver Legend Hotel
Silver Legend Hotel Hanoi
Hanoi Silver Hotel Hotel
Hanoi Silver Hotel Hanoi
Hanoi Silver Hotel Hotel Hanoi

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Hanoi Silver Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 20 out of 70 reviews
Rating 8 - Good. 18 out of 70 reviews
Rating 6 - Okay. 13 out of 70 reviews
Rating 4 - Poor. 12 out of 70 reviews
Rating 2 - Terrible. 7 out of 70 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Property conditions & facilities

中心部で便利

旧市街の中心部でハノイ大教会、ホアンキム湖、ドンスアン市場等１５分以内に徒歩圏でいける。 部屋に窓が無いのが残念、セフテイＢＯＸの使い方など丁寧に教えてくれた。 お湯も出たし　ままーだ

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Centralt men ulækkert

For små værelser, ulækkert toilet, super service, sødt personale, dårlig ekstra seng, mega centralt

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

다시는 가지 말아야 할곳

들어가면 종업원이 인사도 안하고 객실에는 청소도 제대로 안되어 머리카락이 수두룩함 시설도 엄청노후되었고 수건도 한장만 줌 금액에 비해 너무 후졌음

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon accueil

Accueil très sympathique, petit déjeuner copieux et chambre au calme.

8/10 Good

Aries

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy, Excellent Service & Strategic hotel

The hotel is strategically located in the CENTER of Old Quater! The staffs were very attentive to our requests and could speak English quite well which is a plus in Vietnam!

2/10 Terrible

Max, Sydney

Disliked: Staff & service, property conditions & facilities, room comfort

Disastrous, ripped off

This is the worst hotel I've ever stayed in I have paid for an Executive room with balcony, safe box, free wireless internet among other amenities for AUD 43,87(around 33 USD). However I was given a room without balcony, no safe box and almost unreachable internet signal. I asked the hotel staff for my executive room with balcony but they said Expedia informed them I only paid 24.73 USD for a Standard room and executive was expensive, 40 USD. I said that's what I paid for, but they blamed Expedia for booking a room cheaper than what I actually paid for. They laughed and said I should complain to Expedia. Ive stayed in better hotels in Vietnam for less than 20 USD a night, this was my last night there so wanted to spend it on a better room to see the difference. The room was terrible, mouldy bathroom, terrible layout, had to ask for the safe box, peeling paint on walls and doors, loose closet doors, it shouldn't be advertised on Expedia.

6/10 Okay

jae kwang, s korea

Disliked: Cleanliness, property conditions & facilities, room comfort

호텔 아니예요...여관

한국으로 보면 여관수준... 모델급도 못됨.

4/10 Poor

Dianne, Haiphong

Disliked: Property conditions & facilities, room comfort

Disappointing first time in a very busy location

Problems booking in but this may not all be accounted to hotel staff - rather them listening to a friend who had arrived the previous day and apparently gave misleading information - despite a separate room booking which was paid for on booking. This was a 'superior' room, which on the internet has a window. When I finally got my 'reserved' room, it had no window and when I complained, was told it was on the reservation slip that there was no window, which it wasn't. The musty smell of the room was overwhelming and left me feeling sick. The door had swollen and did not lock because it did not shut properly. Such was the noise made trying to get it locked, the guest in the adjoining room came out to see what the commotion was. These problems were reported to the receptionist with a shrugged response. On the plus side, breakfast provided a choice of Asian type food as well as toast and a selection of cakes and fruit. The location is on a very busy shopping street. An elevator services the property.

6/10 Okay

Carla, Hoogezand

Liked: Staff & service

Prima hotel, goede prijs/kwaliteit verhouding

Prima hotel met een goede liggen. Op loopafstand veel winkeltjes en restaurantjes. Vriendelijk en behulpzaam personeel.

8/10 Good

Mathilde, Bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande

Super séjour , chambre propre et agréable ! La réceptionniste parle francais et est à votre disposition ! Le petit dej' a volonté et plutôt bon !

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

예약하고 갔지만 방없다며 숙박 거절!

예약을 하고 갔지만, 방이 없다며 우왕좌왕하다 1시간여 기다리게 하였음. 호텔도 문제지만 없는 방을 있다고 예약해주는 hotels.com 은 도대체...?

6/10 Okay

Labreche M.

Family Trip

It was an O.K hotel… I would recommend it but not for a long period of time. We only stayed there the night we arrived and it was perfect as is.

8/10 Good

Timo

Liked: Cleanliness, staff & service

Freundliche Mitarbeiter, Super Lage, leckeres Frühstück

Mitarbeiter sehr hilfsbereit, freundlich, sprechen ok Englisch, Lage perfekt in der Altstadt, Frühstück sehr gut. Zimmer ohne Fenster aber nicht muffig.

10/10 Excellent

vang d.

Liked: Cleanliness, staff & service, room comfort

single

For the room and service this price is ok, good location , connetting wifi internet is fast,air conditionning 2 ways , beakfats have many kind of food and drinks. all people here is nice and friendly. thank you

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Grande déception

Lors de notre arrivée, l'hotel nous propose de nous transférer vers leur l'hotel soeur d'à côté et d'une qualité équivalente pour des raisons X. Notre embarquement sur le 2eme hotel est une déception. La chambre est une catégorie au dessous, au 4eme étage et sans ascenseur. La chambre à coucher et la salle de bain sont très serrées. L'hotel nous dit de juste venir voir l'hotel soeur, et on pourra faire un choix. Dans le fait c'est le contraire, qd on demande de retourner, il dit que la chambre précédente est déjà prise. Plus trop de choix, on acceptons 2,5$ de remboursement pour la différence de qualité des chambres. Petit conseil, n'acceptez pas changer de chambre à un autre hotel, sauf si vous n'avez pas de choix, car vous ne connaîtriez rien sur ce dernier hôtel.

8/10 Good

Jan, Dandeong, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

Great position. Close to all facilities and to the lake.

10/10 Excellent

Do Vang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good price and location

We stayed only 1 night in this hotel, the room was big and clean, great bathroom with a bathtub Good wifi connection day and night. Flat screen with many channels, also CNN, BBC and children channels. The staff spoke reasonable English, and went out of their way to make our stay as pleasant as possible. If we had any problem or question, we just contacted staff and they would do anything to help us. Breakfast ok. Perfect location in old city.Overall the room and toilet are clean and the room rate is reasonable and over expectation.

6/10 Okay

MLC, Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great Service

There is no doubt that this hotel is basic, but the friendly and attentive staff make up for any trivial deficiencies. Breakfast was reasonable, water pressure, good, and rooms, clean. If you're returning from Sapa early in the morning they offer free early check-in if there is a room available, which is unusual because most hotels in the area charge for an extra night or at least $15. The negative aspects we experienced could easily be fixed. For example, even though the sheets were clean, our mattress didn't have a protector on it, and the television had terrible reception. If they keep their prices competitive and do a bit of tweaking, we would happily recommend this hotel as a great stopover.

8/10 Good

Anthony, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, nice place

This was agreat hotel in the middle of Hanoi old quarter. Was a excellent place to have as a base and the facilities and room was nice, recommend getting the family room, which has a balcony

6/10 Okay

とらちゃん, 上海

Liked: Staff & service

ショッピングや観光に便利なホテル

私が案内された部屋は窓の無い部屋でしたが、広さは十分、清潔さも問題なしでした。 ホアンキエム湖やハンダオ通りなどの中心街のすぐ近くで、立地は抜群だと思います。 また、スタッフも親しみやすく親切、コストパフォーマンス的には大変よいと感じました。

8/10 Good

john, ireland

Liked: Cleanliness, staff & service, room comfort

yes i'd stay again but dont expect too much

very basic but clean hotel. very helpful staff. good location. had everything you need and room clean. breakfast not up to much but edible enough to feed yourself for the better part of the day.

8/10 Good

hhpretzel

Liked: Cleanliness, staff & service, room comfort

Vorteil Fruehstueck

Erstklassieges Personal.Der Vorteil gegenueber anderen Hotels dieser Preisklasse liegt darin , dass das Fruehstueck inbegriffen ist . Das entspricht einem Preisnachlass von 3 - 4 Euro.

10/10 Excellent

Mr. Winner, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

charming and luxury hotel with best location

I stay in Hanoi, but I have some guest from Ho Chi Minh City who like to stay in Old quarter, so I choose Silver Legend Hanoi Hotel. My first impressive is the staff. They are so friendly and helpful, They give me a lot of helpful advise such as where should I go for have lunch, dinner, shopping... The second thing is the room, it's not too large with superior but it have bat tub, aircondition, LCD television, hot water... I book the tour from Hotel to go to Sapa, It was fantastic. The staff always smile and open the door when you come in or go out. I'll come back this hotel again and tell my friend come there to stay.

10/10 Excellent

chef from ga, Evans Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

we're stay@silver hotel 2 weeks love the location stuff is friendly breakfast was yummy we will be back highly recommend

6/10 Okay

Verified traveller

Liked: Staff & service

Okay

We had to change our reservation into a double room with one bed, and received a poor room with not entirely clean sheets. We asked to change back to our original reservation and received a decent room, though not with any 'city view' to speak of, as the advertisement said. Otherwise everything was OK. Breakfast was fine, and the staff came across as very helpful. If alone I would have stayed, but my wife was slightly put off with the sheet incident and thought we should move, so we did for the last two days in Hanoi. The hotel is fine for its price, but Holiday Diamond costs almost the same and we found it better.