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Hanoi Media Hotel and Spa

4.0 star property
Guests unwind with spa treatments at Hanoi Media Hotel and Spa while enjoying the peaceful atmosphere of Hoan Kiem Lake, with local attractions just steps away

Choose dates to view prices

Hanoi Media Hotel and Spa sits near peaceful Hoan Kiem Lake, offering a perfect retreat after exploring the city. Travelers can book rejuvenating massages at the ME Spa, use the complimentary WiFi, and walk to cultural highlights like the Thang Long Water Puppet Theatre.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is NZ$85
includes taxes & fees
20 June - 21 June

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view.

Junior Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, City View

Memory-foam beds, free minibar items, in-room safe, desk

Deluxe Double Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Triple Room

A hotel room with two beds, a TV, a wooden cabinet, a colorful wall, and a small desk with a vase of flowers.

Executive Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Premium Double or Twin Room, City View

A hotel room with a bed, a desk, a chair, a window with curtains, and a view of the city.

Premium Double or Twin Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room With Balcony

Memory-foam beds, free minibar items, in-room safe, desk

Family Room With Balcony

  • Sleeps 3
  • Free Wi-Fi

View all photos for Junior Suite With Balcony

Memory-foam beds, free minibar items, in-room safe, desk

Junior Suite With Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for Media Suite with terrace

Memory-foam beds, free minibar items, in-room safe, desk

Media Suite with terrace

  • Sleeps 2
  • Free Wi-Fi

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About the area

Located in Old Quarter neighbourhood, Hanoi Media Hotel and Spa is connected to a shopping centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
11 Hang Dau St., Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake
    Hoan Kiem Lake
    2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre
    Thang Long Water Puppet Theatre
    3 min walk - 0.3 km
  • Ngoc Son Temple
    Ngoc Son Temple
    3 min walk - 0.3 km
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    5 min walk - 0.5 km
  • The Old Quarter Gallery
    3 min walk - 0.3 km

Getting around

  • Hanoi Long Bien Station
    5 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    38 min drive

Restaurants

  • giao mùa
    2 min walk
  • HaNoi HomeBrew
    2 min walk
  • C-Brewmaster
    1 min walk
  • Cơm rang, Phở Xào
    1 min walk
  • Coffee Zone
    1 min walk

About this property

Hanoi Media Hotel and Spa

  • Upscale hotel near Hoan Kiem Lake
  • Near Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Media Hotel and Spa provides a terrace, dry cleaning/laundry services and a bar. Indulge in a manicure/pedicure, a body treatment and a massage at ME Spa, the on-site spa. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi.
  • Other perks include:
    • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Luggage storage, a front desk safe and massage treatment rooms
    • A lift, tour/ticket information and smoke-free property
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Hanoi Media Hotel and Spa offer perks, such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities, such as free WiFi and computers.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 32-inch LCD TVs with premium channels
    • Wardrobes/cupboards, electric kettles and daily housekeeping

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  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 352500.0 per day.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately VND 100000 for adults and from VND 100000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 400000 (one-way), (up to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 352500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Hanoi Media Hotel and Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Media Hotel and Spa?

As of 19 Jun 2026, prices found for a 1-night stay for 2 adults at Hanoi Media Hotel and Spa on 20 Jun 2026 start from NZ$85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hanoi Media Hotel and Spa?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hanoi Media Hotel and Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hanoi Media Hotel and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hanoi Media Hotel and Spa located?

Located in Old Quarter, this spa hotel is steps away from The Old Quarter Gallery and Hoan Kiem Lake. Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Railway Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hanoi Media Hotel and Spa Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 161 out of 240 reviews
Rating 8 - Good. 54 out of 240 reviews
Rating 6 - Okay. 17 out of 240 reviews
Rating 4 - Poor. 6 out of 240 reviews
Rating 2 - Terrible. 2 out of 240 reviews

Reviews

Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights and had an amazing experience, Cindy, Hannah and all the staff was so helpful and kind. The location is great, breakfast was delicious, the sky bar is also a really great place to spend time with a view. And the AC works very well in the room!
Stayed 4 nights in May 2026
Verified

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean room, awesome location!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sydnei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a short stay. The service here was great! However the room had no window. The rooftop bar was okay, however the bartender took about 20min to make a single drink so only go if you arent in a rush.
Stayed 1 night in May 2026
Verified

6/10 Okay

Darren

Liked: Cleanliness, staff & service, amenities
Great location, and staff couldn’t do enough for you, just the finer things like good WiFi signal etc,
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Riina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff, clean rooms, good breakfast and nice view from from the skybar, relaxing spa, good location close to lake and water puppet show. Quite thin walls, so noise from corridor is laud from time to time.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The staff were especially helpful with my abnormal needs (quick laundry service, for instance) and always polite, informative, and efficient. The room was immaculate and spotless, one of my best stays anywhere.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and great staff!

Great value hotel. Clean rooms and very responsive staff.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is at good location, staff is very helpful.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really what makes this property special. They are so kind and helpful. On top of that it’s in a great location and walkable to nearly everything. I would absolutely stay here again no question.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

HIROKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with good hospitality. we had great stay and the hotel staffs made our days in Hanoi great one.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the old quarter. Walkable to many sights, dining and shopping
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Maria Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful to us
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk everywhere in Hanoi old quarter. Staff were super helpful and friendly.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service
Right in the middle of the old quarter chaos but somehow quiet enough at night. Great for walking. Really friendly staff.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Farideh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring the Old Quarter. Nice and clean rooms. Breakfast average.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff. Very nice hotel
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go To Hotel when in Hanoi

Always stay at this hotel because the staff are so wonderful and caring. The hotel is in a great location as well as the rooms being very adequate. I never stay anywhere else.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

KA KEUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. A lovely place to stay, very convenient for shopping and eating around there. Great time !
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Maria Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and accommodating. We requested for a ride to the airport very early in the morning and they had breakfast prepared for us which was very sweet.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in Hanoi old quarter. Close to numerous restaurants and stores. Short walk to the lake. Staffs were very helpful and friendly. Definitely recommend.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Food was great. Most of all, staff were exceptional. Everyone was very courteous and respectful. Ms Nancy was especially helpful and very accommodating with our requests. She helped arranged our trip to Sapa and day cruise in Halong Bay.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
There was a lovely hotel welcoming and staff couldn’t be nicer. The hotel’s location is perfect in the hustle and bustle of Hanoi. The room was big, clean and quiet with comfy beds. I couldn’t fault this hotel and would definitely recommend.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the Old Quarter, with service and amenities designed with foreign visitors in mind. All staff speak excellent English. Room was comfortable, breakfast had good variety, all staff were very service-oriented. I would not hesitate to stay again.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, all staff really helpful and go above and beyond to make sure you have a good stay. Highly recommend. I also got my nails done and she was great.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Welcome Hotel

When ever I visit Hanoi I always try to stay at this hotel. As well as it being a great, boutique hotel in an excellent location. The staff here are so welcome and friendly and I have got to know them all over the last 9 months or so.
Stayed 2 nights in Mar 2024