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Reviews

4.2 / 5Very Good
243 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Thang Long Water Puppet Theatre
    2 min walk
  • Popular Location
    Hoan Kiem Lake
    2 min walk
  • Popular Location
    Ngoc Son Temple
    2 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Deluxe Double or Twin Room, 1 Bedroom, Ensuite, Courtyard View

    Room Amenities

    • 20 sq m
    • Sleeps 3
    More details
  • Premium Suite, 1 Bedroom, Ensuite, Partial Lake View

    Room Amenities

    • 40 sq m
    • Partial lake view
    • Sleeps 2
    More details
  • Executive Double or Twin Room, 1 Double Bed, City View

    Room Amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More details
  • Suite, Balcony, City View

    Room Amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More details
  • Family Room, Balcony, Lakeside

    Room Amenities

    • 40 sq m
    • Lake view
    • Sleeps 4
    More details

About this area

Hanoi

Near a train station, Hanoi HM Boutique Hotel is in Hanoi's Hoan Kiem neighbourhood, an area with good shopping. Hanoi Old City Gate and Ngoc Son Temple are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

Popular Location

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk
  • Hoan Kiem Lake - 2 min walk
  • Ngoc Son Temple - 2 min walk
  • Hanoi Old Town Night Market - 7 min walk
  • St. Joseph's Cathedral - 11 min walk

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 36 min drive

Restaurants

  • Where to eat
  • HM Lake View – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.

About this property

Hanoi HM Boutique Hotel

Hotel connected to a shopping centre in Hoan Kiem with free breakfast
A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 22 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and flat-screen TVs with cable channels. Minibars, room service (during limited hours) and free newspapers are among the other amenities available to guests.
Hanoi HM Boutique Hotel offers 22 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)

Food and drink

Free buffet breakfast available daily 6:30 AM–9:30 AM
1 restaurant
1 bar
Room service available

Family friendly

Dry-cleaning service
Corner/local shop
Laundry facilities

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop
Lockers available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
Vietnamese

Business services

Computer station

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower

Entertainment

TV channels
flat-screen TV

Food and drink

Free bottled water
Minibar

More

Desk
Free newspapers
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Slippers

Policies

Check-in

Check-in between 2:00 PM - 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 315000.0 per day.

Payment types

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 420000.00 per vehicle (one way)
  • Rollaway bed fee: VND 315000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

No pets or service animals are allowed at this property.

Property is also known as

  • Hanoi HM Boutique Hotel
  • HM Boutique Hotel
  • Hanoi HM Boutique
  • HM Boutique
4.2

Very Good

5 - Excellent
111
4 - Good
95
3 - Okay
22
2 - Mediocre
8
1 - Poor
7
4.3
Cleanliness
4.4
Service and Staff
3.9
Amenities
4.2
Property condition

3/5

  • Disliked: Amenities

Hospitality to be improved. Staff were aloof. Smile more 😁

Stayed 2 nights in Jan. 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall the stay was fine. The bed was comfy, good breakfast, very convenient location for exploring and catching the bus to Sapa. Staff were lovely. When we arrived we were given a room we didnt ask for (it had no window), but we would be moved for the next day. We were tired from the flight so said no problem. It was quite noisy on the 2nd floor as you could everything going on in reception late and early in the morning. We then moved to the 4th floor with window, much better but there was a cockerel crowing every 15 seconds from about 5am. We had 2 nights in the that room. We returned to this hotel after our 3 day visit to Sapa (already booked) and had requested a room at the front away from the bird and that we were happy with traffic noise. We got a room on the top floor (9th) and could still hear the bird and was even noisier with traffic. Turns out our first room was the best of the 3 but had no window for natural light. Quite an adventurous stay.

Stayed 1 night in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was great! Very friendly and helpful in trip planning

Stayed 2 nights in Dec. 2019

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Told no room available as had problem with a leak in the room. Taken to another hotel, expecting the same standard or better but got a tiny room with an internal window. Room was dirty and in need of redecoration. NOT HAPPY with this relocation, but as it was late and only staying for 1 night did not move.

Stayed 1 night in Dec. 2019

4/5 Good

  • Liked: Staff & service, property conditions & facilities

Old building, staffs helpful

Stayed 4 nights in Dec. 2019

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