- Disliked: Amenities
Hospitality to be improved. Staff were aloof. Smile more 😁
Stayed 2 nights in Jan. 2020
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Reviews
Very Good
243 reviews
Amenities
- Free WiFi
- Breakfast included
- Air Conditioning
- Restaurant
Map
No 3 Hang Dau, Hoan Kiem, Hanoi
What's nearby
- Thang Long Water Puppet Theatre
- 2 min walk
- Hoan Kiem Lake
- 2 min walk
- Ngoc Son Temple
- 2 min walk
- Hanoi (HAN-Noi Bai Intl.)
- 23 min drive
Choose dates to view prices
Book online or call:
+64 9913 4658Deluxe Double or Twin Room, 1 Bedroom, Ensuite, Courtyard View
Room Amenities
- 20 sq m
- Sleeps 3
More detailsPremium Suite, 1 Bedroom, Ensuite, Partial Lake View
Room Amenities
- 40 sq m
- Partial lake view
- Sleeps 2
More detailsExecutive Double or Twin Room, 1 Double Bed, City View
Room Amenities
- 25 sq m
- City view
- Sleeps 2
More detailsSuite, Balcony, City View
Room Amenities
- 30 sq m
- City view
- Sleeps 2
More detailsFamily Room, Balcony, Lakeside
Room Amenities
- 40 sq m
- Lake view
- Sleeps 4
More details
About this area
Hanoi
Near a train station, Hanoi HM Boutique Hotel is in Hanoi's Hoan Kiem neighbourhood, an area with good shopping. Hanoi Old City Gate and Ngoc Son Temple are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
What's nearby
- Thang Long Water Puppet Theatre - 2 min walk
- Hoan Kiem Lake - 2 min walk
- Ngoc Son Temple - 2 min walk
- Hanoi Old Town Night Market - 7 min walk
- St. Joseph's Cathedral - 11 min walk
Getting around
- Hanoi Long Bien Station - 16 min walk
- Hanoi (HAN-Noi Bai Intl.) - 36 min drive
Restaurants
- Where to eat
- HM Lake View – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)
Food and drink
Free buffet breakfast available daily 6:30 AM–9:30 AM
1 restaurant
1 bar
Room service available
Family friendly
Dry-cleaning service
Corner/local shop
Laundry facilities
Conveniences
ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop
Lockers available
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Languages spoken
English
Vietnamese
Business services
Computer station
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bathroom
Bathrobes
Free toiletries
Hairdryer
Shower
Entertainment
TV channels
flat-screen TV
Food and drink
Free bottled water
Minibar
More
Desk
Free newspapers
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Slippers
Policies
Check-in
Check-in between 2:00 PM - 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
- 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.
Pets
- No pets or service animals allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for VND 315000.0 per day.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: VND 420000.00 per vehicle (one way)
- Rollaway bed fee: VND 315000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No on-site parking is available.
We should mention
No pets or service animals are allowed at this property.
Property is also known as
- Hanoi HM Boutique Hotel
- HM Boutique Hotel
- Hanoi HM Boutique
- HM Boutique
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was fine. The bed was comfy, good breakfast, very convenient location for exploring and catching the bus to Sapa. Staff were lovely. When we arrived we were given a room we didnt ask for (it had no window), but we would be moved for the next day. We were tired from the flight so said no problem. It was quite noisy on the 2nd floor as you could everything going on in reception late and early in the morning. We then moved to the 4th floor with window, much better but there was a cockerel crowing every 15 seconds from about 5am. We had 2 nights in the that room. We returned to this hotel after our 3 day visit to Sapa (already booked) and had requested a room at the front away from the bird and that we were happy with traffic noise. We got a room on the top floor (9th) and could still hear the bird and was even noisier with traffic. Turns out our first room was the best of the 3 but had no window for natural light. Quite an adventurous stay.
Stayed 1 night in Jan. 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Very friendly and helpful in trip planning
Stayed 2 nights in Dec. 2019
- Disliked: Cleanliness, amenities, property conditions & facilities
Told no room available as had problem with a leak in the room. Taken to another hotel, expecting the same standard or better but got a tiny room with an internal window. Room was dirty and in need of redecoration. NOT HAPPY with this relocation, but as it was late and only staying for 1 night did not move.
Stayed 1 night in Dec. 2019
- Liked: Staff & service, property conditions & facilities
Old building, staffs helpful
Stayed 4 nights in Dec. 2019