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Reviews

4.8 / 5Exceptional
238 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Thang Long Water Puppet Theatre
    3 min walk
  • Popular Location
    Hoan Kiem Lake
    4 min walk
  • Popular Location
    Ngoc Son Temple
    5 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Superior King Room without Window

    Room Amenities

    • 20 sq m
    • Sleeps 2
    More details
  • Deluxe Room

    Room Amenities

    • 27 sq m
    • City view
    • Sleeps 2
    More details
  • Panoramic Suite

    Room Amenities

    • 65 sq m
    • Lake view
    • Sleeps 4
    More details
  • Family Room

    Room Amenities

    • 30 sq m
    • City view
    • Sleeps 4
    More details

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, Hanoi E Central Hotel is in the historical district and on a lake. Hanoi Old City Gate and Ngoc Son Temple are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Train Street and Ho Tay Water Park are also worth visiting.

Visit our Hanoi travel guide
Popular Location

What's nearby

  • Thang Long Water Puppet Theatre - 3 min walk
  • Hoan Kiem Lake - 4 min walk
  • Ngoc Son Temple - 5 min walk
  • Hanoi Old City Gate - 11 min walk
  • St. Joseph's Cathedral - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 35 min drive

Restaurants

  • Where to eat
  • Cha Ca Lang restaurant – Serves breakfast and lunch daily. Reservations required.

About this property

Hanoi E Central Hotel

Lakefront hotel connected to a shopping centre in Hoan Kiem, walk to Hoan Kiem Lake
This smoke-free hotel features a bar/lounge, spa services and a fridge in a common area. Free full breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning. All 21 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts such as memory foam beds and premium bedding. Other amenities available to guests include 24-hour room service, minibars and coffee/tea makers.
Hanoi E Central Hotel offers 21 forms of air-conditioned accommodation with minibars and free newspapers. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.
This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free full breakfast available daily 6:30 AM–10 AM
1 restaurant
1 bar
24-hour room service

Things to do

Spa services

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service

Conveniences

ATM/banking services
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library
No lifts

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Porter
Tour/ticket assistance

Languages spoken

English
Vietnamese

Business services

Computer station

More

Shared fridge
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Memory foam mattress
Pillow menu
Premium bedding

Bathroom

Free toiletries
Hairdryer

Entertainment

32-inch LCD TV
TV channels
premium channels

Food and drink

Coffee/tea maker
Electric kettle
Minibar

More

Connecting rooms available
Desk
Free newspapers
Phone
Slippers

Policies

Check-in

Check-in available 24 hours
Express check-in

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 480000.0 per night.

Payment types

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 912000 per vehicle (roundtrip, maximum occupancy 2)
  • Rollaway bed fee: VND 480000.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. One child aged 5 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not permitted at this property.

Property is also known as

  • Hanoi Elegance Emerald Hotel
  • Elegance Emerald Hotel
  • Hanoi Elegance Emerald
  • Elegance Emerald
  • E Central Hotel
  • Hanoi E Central
4.8

Exceptional

5 - Excellent
201
4 - Good
35
3 - Okay
2
2 - Mediocre
0
1 - Poor
0
4.8
Cleanliness
4.9
Service and Staff
4.6
Amenities
4.7
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel and nice breakfast. Good location near the lake!

Stayed 2 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great little hotel with convenient location. In particular, the staff was wonderful and truly helpful (especially Sy and Mai). We would absolutely stay there again.

Stayed 2 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, our stay in Hanoi E Central was truly pleasant. The staff—from Mr Vu to the wait staff in the restaurant—was more than happy to help us with the simplest things, and made sure that we were taken care of. Huge compliments to the breakfast buffet as everything was delicious. Service was exceptional, rooms are spacious and comfortable, and the location is just heavenly—we mostly walked around Old/French Quarter and only needed a taxi service once to reach a museum outside the city. Thank you Mr Vu and the rest of the staff for your hospitality, and we would love to visit again soon when we get the chance! Cam on! - Joanne and Audrey

Stayed 5 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Good location for exploring Hanoi; very accommodating staff who helped with tours, tickets and guides. No hassle transferring to and from the airport. Substantial breakfast.

Stayed 5 nights in Nov. 2019

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