4/5 Good
Bridget
Travelled with group
13 Feb. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!!
Stayed 3 nights in Jan 2020
Photo gallery
Guest reviews
4.8 out of 5 Exceptional
264 reviews
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Breakfast Available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Map
18A Lo Su Street, Hoan Kiem Dist, Hanoi
Explore the area
Thang Long Water Puppet Theatre3 min walk
Hoan Kiem Lake4 min walk
Ngoc Son Temple5 min walk
Hanoi (HAN-Noi Bai Intl.)39 min drive
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Family Room
Photos of Family Room
Family Room
5/5 guest room ratingMore detailsRoom amenities
- 30 sq m
- City view
- Sleeps 4
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 2
Room details
2 Queen Beds
30 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with premium channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Memory foam bed, premium bedding, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, slippers and a shower with a rainfall showerhead
Practical – Free newspaper, desk and phone; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityPanoramic Suite
Photos of Panoramic Suite
Panoramic Suite
5/5 guest room ratingMore detailsRoom amenities
- 65 sq m
- Lake view
- Sleeps 4
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 1
Room details
1 King Bed and 2 Large Single Beds
65 square metres m2 room, balcony with lake views
Layout – 2 bedrooms
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with premium channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, slippers and a shower with a rainfall showerhead
Practical – Free newspaper, desk and phone; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room
Photos of Deluxe Room
Deluxe Room
4.8/5 guest room ratingMore detailsRoom amenities
- 27 sq m
- City view
- Sleeps 2
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed or 1 Single Bed
27 square metres m2 room with city views
Club/Executive Level – Internet access in the lounge
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with premium channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, bath or shower, and deep-soaking bathtub or rainfall showerhead
Practical – Free newspaper, desk and phone; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior King Room without Window
Photos of Superior King Room without Window
Superior King Room without Window
5/5 guest room ratingMore detailsRoom amenities
- 20 sq m
- Sleeps 2
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
20 square metres m2
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with premium channels
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Memory foam bed, premium bedding, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, slippers and a shower with a rainfall showerhead
Practical – Free newspaper, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Hanoi
Located on a lake, Hanoi E Central Hotel is in Hoan Kiem neighbourhood and is connected to a shopping centre. Hanoi Old City Gate and Ho Chi Minh Mausoleum are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Train Street and Ho Tay Water Park are also worth visiting.
What's nearby
- Thang Long Water Puppet Theatre - 3 min walk
- Hoan Kiem Lake - 4 min walk
- Ngoc Son Temple - 5 min walk
- Hanoi Old City Gate - 11 min walk
- St. Joseph's Cathedral - 13 min walk
Getting around
- Hanoi Long Bien Station - 18 min walk
- Hanoi (HAN-Noi Bai Intl.) - 39 min drive
Restaurants
- Cha Ca Lang restaurant — 1 min walk
- Haka Coffee - 3 min walk
- Always - 3 min walk
- Pho Thin - 4 min walk
- Cafe Lâm - 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free valet parking
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–9:30 AM
- 1 restaurant
- 1 bar
- 24-hour room service
Things to do
- Spa services
Family friendly
- Babysitting/childcare (surcharge)
- Dry cleaning service
Conveniences
- ATM/banking services
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Library
- No lifts
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
- Porter
- Tour/ticket assistance
Languages spoken
- English
- Vietnamese
Business services
- Computer station
More
- Shared fridge
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Memory foam mattress
- Pillow menu
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer
Entertainment
- 32-inch LCD TV
- TV channels
- Premium channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Free newspapers
- Iron/ironing board (on request)
- Phone
- Slippers
Policies
Check-in
Check-in between 6:00 AM and 5:30 AM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 480000.0 per night.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: VND 912000 per vehicle (roundtrip, maximum occupancy 2)
- Rollaway bed fee: VND 480000.0 per night
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
Property is also known as
Elegance Emerald
Elegance Emerald Hanoi
Elegance Emerald Hotel
Elegance Emerald Hotel Hanoi
Emerald Hanoi
Hanoi Elegance Emerald
Hanoi Elegance Emerald Hotel
Hanoi Emerald Elegance Hotel
Hanoi Emerald Hotel
Hotel Elegance Emerald Hanoi
E Central Hotel
Hanoi E Central
Hanoi E Central Hotel Hotel
Hanoi E Central Hotel Hanoi
Hanoi E Central Hotel Hotel Hanoi
Frequently asked questions
4.8
Exceptional
4.8/5
Cleanliness
4.9/5
Staff & service
4.6/5
Amenities
4.7/5
Property conditions & facilities
4/5 Good
Elizabeth
Travelled with family
8 Feb. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter 2020
Stayed 7 nights in Jan 2020
5/5 Excellent
Karina, New York, NY
Travelled with partner
5 Feb. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
5/5 Excellent
Jerome
4 Feb. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice in central Hanoi
Stayed 4 nights in Jan 2020
5/5 Excellent
jinseok
Travelled with family
1 Feb. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020