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Terrace/patio
Premium bedding, memory foam beds, minibar, desk
Premium bedding, memory foam beds, minibar, desk
Premium bedding, memory foam beds, minibar, desk

Guest reviews

4.8 out of 5 Exceptional
264 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationThang Long Water Puppet Theatre3 min walk
Popular LocationHoan Kiem Lake4 min walk
Popular LocationNgoc Son Temple5 min walk
AirportHanoi (HAN-Noi Bai Intl.)39 min drive
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  • Family Room

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    More detailsFamily Room
  • Panoramic Suite

    5/5 guest room rating

    Room amenities

    • 65 sq m
    • Lake view
    • Sleeps 4
    More detailsPanoramic Suite
  • Deluxe Room

    4.8/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room
  • Superior King Room without Window

    5/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsSuperior King Room without Window

About this area

Hanoi

Located on a lake, Hanoi E Central Hotel is in Hoan Kiem neighbourhood and is connected to a shopping centre. Hanoi Old City Gate and Ho Chi Minh Mausoleum are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Train Street and Ho Tay Water Park are also worth visiting.
Visit our Hanoi travel guide
View map
Popular Location

What's nearby

  • Thang Long Water Puppet Theatre - 3 min walk
  • Hoan Kiem Lake - 4 min walk
  • Ngoc Son Temple - 5 min walk
  • Hanoi Old City Gate - 11 min walk
  • St. Joseph's Cathedral - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • AirportHanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • Cha Ca Lang restaurant — 1 min walk
  • Haka Coffee - 3 min walk
  • Always - 3 min walk
  • Pho Thin - 4 min walk
  • Cafe Lâm - 4 min walk

About this property

Hanoi E Central Hotel

Lakefront hotel connected to a shopping centre in Hoan Kiem, walk to Thang Long Water Puppet Theatre
This smoke-free hotel features a bar/lounge, spa services and a fridge in a common area. Free WiFi in public areas and free valet parking are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning. All 21 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts such as memory foam beds and premium bedding. Other amenities available to guests include 24-hour room service, minibars and coffee/tea makers.
Hanoi E Central Hotel offers 21 forms of air-conditioned accommodation with minibars and free newspapers. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

Business services

  • Computer station

More

  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in between 6:00 AM and 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 480000.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 912000 per vehicle (roundtrip, maximum occupancy 2)
  • Rollaway bed fee: VND 480000.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

Property is also known as

Elegance Emerald
Elegance Emerald Hanoi
Elegance Emerald Hotel
Elegance Emerald Hotel Hanoi
Emerald Hanoi
Hanoi Elegance Emerald
Hanoi Elegance Emerald Hotel
Hanoi Emerald Elegance Hotel
Hanoi Emerald Hotel
Hotel Elegance Emerald Hanoi
E Central Hotel
Hanoi E Central
Hanoi E Central Hotel Hotel
Hanoi E Central Hotel Hanoi
Hanoi E Central Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Hanoi E Central Hotel and receive a full refund?
Yes, Hanoi E Central Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hanoi E Central Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hanoi E Central Hotel?
As of 27 Oct 2020, prices found for a 1-night stay for 2 adults at Hanoi E Central Hotel on 11 Nov 2020 start from NZ$36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hanoi E Central Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hanoi E Central Hotel?
Valet parking is free at this property.
What time is check-in at Hanoi E Central Hotel?
Check-in is from 6:00 AM to 5:30 AM.
What time is check-out at Hanoi E Central Hotel?
Checkout is at noon.
Does Hanoi E Central Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 912000 per vehicle, roundtrip, applies.
Where is Hanoi E Central Hotel located?
Located in Hoan Kiem, this hotel is within a 5-minute walk of Thang Long Water Puppet Theatre, Hoan Kiem Lake and Ngoc Son Temple. Hanoi Opera House and Hanoi Old City Gate are also within 15 minutes. Hanoi Long Bien Station is 18 minutes by foot and Hanoi Railway Station is 28 minutes.
4.8
Exceptional
5 - Excellent
217
4 - Good
43
3 - Okay
4
2 - Poor
0
1 - Terrible
0

4.8/5

Cleanliness

4.9/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!!
Very helpful front desk staff, able to assist with tours as well reloading your cell phone. Great location, Excellent breakfast buffet. One of best massages ever from the house spa.
Stayed 3 nights in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter 2020
Service was excellent! Rooms and bathrooms were a little small, but good location to see the sights of old town and the French Quarter. Restaurant was good, but breakfast menu is limited. Noticed some mildew and floor very slippery in shower, otherwise would have given it 5 stars.
Stayed 7 nights in Jan 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was extraordinary. They were extremely attentive and kind. We felt we were well taken care of during our stay.
Stayed 2 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice in central Hanoi
Great location and super nice staff. Room was nice and cosy!
Stayed 4 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is really nice and helpful. The rooms are clean and comfortable. We had an excellent time there and would gladly come back again
Stayed 3 nights in Jan 2020

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