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Hanoi Charming House

2.0 star property
Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Hanoi Charming House

Lobby
Exterior
Property amenity
Minibar, desk, free WiFi, bed sheets
Interior
In the heart of Hanoi, Hanoi Charming House offers a blend of convenience and comfort. Explore the nearby St. Joseph's Cathedral of Hanoi, stay connected with in-room WiFi, or take advantage of concierge services for assistance with local tours and tickets.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$26
includes taxes & fees
26 Sept - 27 Sept

Room options

Check availability for these dates

Tonight

Sept 18 - Sept 19
Check availability for tonight Sept 18 - Sept 19

Tomorrow

Sept 19 - Sept 20
Check availability for tomorrow Sept 19 - Sept 20
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Minibar
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Minibar
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Minibar, desk, free WiFi, bed sheets

Standard Single Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Minibar
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, desk, free WiFi, bed sheets

Superior Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Minibar
Daily housekeeping
Desk
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Superior Room

Minibar, desk, free WiFi, bed sheets

Triple Superior Room

Highlights

Air conditioning
LCD TV
2 bedrooms
Private bathroom
Hairdryer
Minibar
Daily housekeeping
Desk
  • 43 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Minibar, desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Minibar
Daily housekeeping
Desk
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Old Quarter, a neighbourhood in Hanoi, Hanoi Charming House is near a train station. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.
Visit our Hanoi travel guideOpens in a new window
Map
15 Yen Thai Street, Hoan Kiem, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • Dong Xuan Market - 8 min walk - 0.7 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive

Restaurants

  • ‪Nhà hàng bún chả Đắc Kim - ‬1 min walk
  • ‪Phở Gà Hàng Hòm - ‬2 min walk
  • ‪Hanoi Garden - ‬1 min walk
  • ‪Phở bò Lý béo - ‬1 min walk
  • ‪Ngan Ngon Trâm - Ngan Chấy Tỏi - ‬1 min walk

About this property

Hanoi Charming House

Hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Charming House provides dry cleaning/laundry services, a business centre and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Smoke-free property, luggage storage and tour/ticket information
  • A lift, concierge services and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hanoi Charming House include perks, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and minibars.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping, desks and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Charming Hanoi
Charming Hanoi Hotel
Charming Hotel Hanoi
Hanoi Charming
Hanoi Charming Hotel
Hotel Charming
Hotel Charming Hanoi
Hanoi Charming Hotel
Hanoi Charming House Hotel
Hanoi Charming House Hanoi
Hanoi Charming House Hotel Hanoi

Frequently asked questions

Is Hanoi Charming House pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Charming House?

As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at Hanoi Charming House on 26 Sept 2025 start from NZ$26.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi Charming House?

This hotel doesn't offer parking.

What time is check-in at Hanoi Charming House?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hanoi Charming House?

Checkout is at noon.

Where is Hanoi Charming House located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Gai Street, Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Hanoi Opera House are also within 1 mile (2 km). Hanoi Railway Station is 16 minutes by foot.

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Reviews

Hanoi Charming House Reviews

7.8

Good

7.6

Cleanliness

8.6

Location

8.8

Staff & service

5.8

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 151 out of 484 reviews
Rating 8 - Good. 184 out of 484 reviews
Rating 6 - Okay. 91 out of 484 reviews
Rating 4 - Poor. 34 out of 484 reviews
Rating 2 - Terrible. 24 out of 484 reviews

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with my stay, very accessible to get around.
Stayed 3 nights in Mar 2025

4/10 Poor

Jack William

Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and the area around the hotel is great, but the hotel is messy and the photos don’t depict an accurate depiction of it, great for budget travelling however
Stayed 3 nights in Mar 2025

6/10 Okay

Mark

Disliked: Amenities
Old, dated
Stayed 2 nights in Apr 2025

6/10 Okay

saurabh

It’s average place, nothing fancy but cheap and good location
Stayed 1 night in Sep 2024

4/10 Poor

Peter

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looks absolutely nothing like the photos. The rooms were very small and overall very run down. Mould was present on the ceiling and in the bathroom. It is in the heart of the Old Quarter which some people may like. I would not stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and and affordable.
Stayed 1 night in Nov 2023

4/10 Poor

Asim

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, easy to walk to a lot of interesting things. However, my room was constantly damp. All my things would always be a little bit wet after the first night. Also, the sink would leak a lot of water onto the bathroom floor whenever I used it. Thankfully, the shower had hot water.
Stayed 4 nights in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff very good and knowledgeable
Stayed 1 night in Mar 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly where u want to b to see the Old Quarter. Staff very helpful. Comfortable rooms.
Stayed 2 nights in Jun 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff .
Stayed 1 night in Jun 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in May 2023

4/10 Poor

Sam

Disliked: Staff & service, amenities
I reserved Hanoi Charming House double room on Expedia and paid 27$ CAD per night. Upon arrival we were told there are no rooms available even though I already reserved and paid. The owner then said that she could give us a room at her 2nd hostel around the corner. The room we were given was nothing at all like the pictures of what we reserved. Terrible bathroom and the room was barely big enough to fit the bed. Would not recommend staying here.
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Great staff!!!!
Stayed 1 night in Mar 2024

8/10 Good

Lloyd

Liked: Cleanliness, staff & service
Overall it was good. The staff were very helpful
Stayed 4 nights in Dec 2023

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Staff really nice and helpful, hotel fantastic for the cost!!!!!

10/10 Excellent

Xyric Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi Charming Hotel stay

The staff/owner of the hotel can speak English so there is nothing to worry about. My stay in the hotel is good. Its location is accessible to everything. I see no problem during my stay at all.
Stayed 6 nights in Aug 2023

10/10 Excellent

Simran

Liked: Staff & service
Disliked: Cleanliness
Overall it was good and quite cheap but there were some shortcomings too
Stayed 3 nights in Jul 2024

4/10 Poor

Loi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down hotel in central old quarter. Not have enough room. Fair deal for the price and location.
Stayed 7 nights in Feb 2024

4/10 Poor

Griffen

Disliked: Cleanliness, amenities, property conditions & facilities
We did not get the room we booked, it was extremely dirty, the beds were hard, and the room reeked of cigarettes
Stayed 2 nights in Sep 2024

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Owners were lovely and welcoming and a good location but room was mouldy and damp with no window
Stayed 3 nights in Apr 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No front staff at all checked in by an 11yr old boy not showen to room no water tea or coffee not what it was advertised as at all
Stayed 11 nights in Feb 2024

2/10 Terrible

Christine Joy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a scam. The pictures online must have been taken when it was newly built, probably 10-15 years ago. I was so shocked when i went in. The place is old, dirty and it smells terrible. I had to use the restroom downstairs cuz I haven’t checked in yet and it is the dirtiest restroom I’ve ever seen. I honestly almost cried.
Stayed 1 night in Sep 2024

6/10 Okay

Francesca

Disliked: Cleanliness, amenities, property conditions & facilities
Room was small and definitely had damp. The bathroom door was a slippery hazard, the air on spat water on me at night. No one at check in so had to call them and then wait another ten minutes. No water in the room on arrival. Bed was comfy and reasonable location. Can book airport connections easily with them also
Stayed 2 nights in Apr 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a 43m2 room got a 17m2 room, this place is dilapidated and run down, nothing like the photos on expedia, Always see the room before you pay, which i didn’t 😱
Stayed 13 nights in Nov 2023

2/10 Terrible

Cathy

Disliked: Cleanliness, property conditions & facilities
Damp room, dirty bathroom and air conditioning not working.
Stayed 2 nights in Mar 2024