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Minibar, desk, free WiFi
Minibar, desk, free WiFi
Minibar, desk, free WiFi
Minibar, desk, free WiFi

Guest reviews

4.0/5 Very Good
389 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 Front Desk

Map

Explore the area

Popular LocationSt. Joseph's Cathedral6 min walk
Popular LocationThang Long Water Puppet Theatre8 min walk
Popular LocationNgoc Son Temple10 min walk
AirportHanoi (HAN-Noi Bai Intl.)39 min drive

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    About this area

    Hanoi

    Located in Hanoi's Hoan Kiem neighbourhood, Hanoi Charming Hotel is in the city centre and near a train station. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

    Visit our Hanoi travel guide
    Map
    Popular Location

    What's nearby

    • St. Joseph's Cathedral - 6 min walk
    • Hoan Kiem Lake - 7 min walk
    • Thang Long Water Puppet Theatre - 8 min walk
    • Ngoc Son Temple - 10 min walk
    • Hanoi Old City Gate - 12 min walk

    Getting around

    • Hanoi Long Bien Station - 14 min walk
    • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

    About this property

    Hanoi Charming Hotel

    Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
    24-hour room service, dry cleaning and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance. All 15 rooms offer free WiFi, 24-hour room service and LCD TVs. Other amenities available to guests include minibars, hairdryers and showers.
    Hanoi Charming Hotel offers 15 forms of air-conditioned accommodation with minibars and complimentary slippers. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

    This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Return airport shuttle (surcharge) during limited hours
    • Airport shuttle on request

    Food and drink

    • 24-hour room service

    Family friendly

    • Dry-cleaning service

    Conveniences

    • Lift

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry-cleaning service
    • Luggage storage
    • Tour/ticket assistance

    Languages spoken

    • Chinese
    • English

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Free toiletries
    • Hairdryer
    • Shower

    Entertainment

    • LCD TV

    Food and drink

    • Minibar

    More

    • Desk
    • Phone
    • Slippers

    Policies

    Check-in

    Check-in time starts at 2 PM

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival
    Airport shuttle service is available on request during limited hours
    Fees may apply; contact the property in advance to make arrangements

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available.
    Cots (infant beds) are not available

    Payment types

    MastercardVisa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Airport shuttle fee: VND 400000 per vehicle (one way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    We should mention

    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

    Property is also known as

    Hanoi Charming Hotel
    Charming Hotel
    Hanoi Charming

    Frequently asked questions

    Can I cancel my reservation for free at Hanoi Charming Hotel and receive a full refund?
    Yes, Hanoi Charming Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hanoi Charming Hotel cancellation policy on our site for more details about any exclusions or requirements.
    Is Hanoi Charming Hotel pet-friendly?
    No, pets are not allowed at this property.
    What time is check-in at this hotel?
    Check-in begins at 2 PM.
    What time is check-out at Hanoi Charming Hotel?
    Checkout is at noon.
    Does Hanoi Charming Hotel provide a shuttle to the airport?
    Yes, there's an airport shuttle. A fee of VND 400000 per vehicle, one way, applies.
    Where is this property located?
    Located in Hoan Kiem, this hotel is within a 10-minute walk of Vietnamese National Tuong Theatre, Hoan Kiem Lake and Thang Long Water Puppet Theatre. Hanoi Old City Gate and St. Joseph's Cathedral are also within 15 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 16 minutes.

    Guest reviews

    Overall score and ratings for Hanoi Charming Hotel

    4.0
    Very Good
    5 - Excellent
    129
    4 - Good
    160
    3 - Okay
    74
    2 - Mediocre
    15
    1 - Poor
    11
    3.9
    Cleanliness
    4.4
    Service and Staff
    3.0
    Amenities
    3.6
    Property condition

    3/5

    • Liked: Room comfort
    • Disliked: Cleanliness, staff & service

    Bathroom was not clean and water problem. Very very slow water.

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Staff & service
    • Disliked: Property conditions & facilities

    Cold and no Windows. The people there are nice but the room is not what we expect. It was cold and small there were lot of noise from room's appliances at night. The good thing is location which is near to downtown.

    Stayed 3 nights in Jan 2020

    1/5

    • Disliked: Amenities, property conditions & facilities

    Right in the heart of the old city. Not quite charming enough.

    Stayed 4 nights in Nov 2019

    3/5

    • Liked: Room comfort
    • Disliked: Staff & service
    You get what you pay for

    OK I arrived early (5am) and would have paid for an extra for early check in, but instead they prefered to ignore me for an hour. The bed was fine, the room was kind of clean and the location is great.

    Stayed 1 night in Sep 2019

    4/5 Good

    • Liked: Staff & service, property conditions & facilities

    Stayed 1 night in Sep 2019