3/5 Okay
Verified traveller
25 Mar. 2020
Stayed 5 nights in Feb 2020
Photo gallery
Guest reviews
4.4 out of 5 Excellent
884 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
Free WiFi
Air conditioning
Spa
Restaurant
Gym
Business Services
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
Map
54 Ngo Huyen Street, Old Quarter, Hanoi
Explore the area
St. Joseph's Cathedral2 min walk
Vietnamese National Tuong Theatre4 min walk
Hang Gai Street5 min walk
Hanoi (HAN-Noi Bai Intl.)24 min drive
Choose dates to view prices
Family Junior Suite, 1 queen bed, 1 single bed, City View
Photos of Family Junior Suite, 1 queen bed, 1 single bed, City View
Family Junior Suite, 1 queen bed, 1 single bed, City View
More detailsRoom amenities
- 28 sq m
- City view
- Sleeps 3
- 1 Queen Bed and 1 Large Single Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Queen Bed and 1 Large Single Bed
28 square metres m2 room with city views
Club Level – Buffet breakfast and Internet access in the lounge
Layout – Living room, dining area and sitting area
Relax - Fireplace; in-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LED TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – A down duvet, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, shower, bathrobes and slippers
Practical – Computer, free newspaper and safe; rollaway/extra beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Wheelchair accessible, low-height work surface and sink and grab bar near toilet
Need to know – No cots (infant beds) available
Non-Smoking, renovated in August 2016
Connecting/adjoining rooms can be requested, subject to availabilitySenior Suite, City View
Photos of Senior Suite, City View
Senior Suite, City View
More detailsRoom amenities
- 25 sq m
- City view
- Sleeps 2
- 2 Large Single Beds OR 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Large Single Beds or 1 Queen Bed
25 square metres m2 room with city views
Club Level – Buffet breakfast and Internet access in the lounge
Layout – Living room, dining area and sitting area
Relax - Fireplace; in-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LED TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – A down duvet, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, shower, bathrobes and slippers
Practical – Computer, free newspaper and safe; rollaway/extra beds and cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Wheelchair accessible, low-height work surface and sink and grab bar near toilet
Non-Smoking, renovated in August 2016
Connecting/adjoining rooms can be requested, subject to availabilityPresidential Suite with Balcony, 1 King bed, Church View
Photos of Presidential Suite with Balcony, 1 King bed, Church View
Presidential Suite with Balcony, 1 King bed, Church View
More detailsRoom amenities
- 28 sq m
- City view
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
28 square metres m2 soundproofed room, balcony with city views
Executive Level – Buffet breakfast and Internet access in the lounge
Layout – Living room, dining area and sitting area
Relax - Fireplace; in-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LED TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – Pillowtop bed, premium bedding, a down duvet, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, shower, bathrobes and slippers
Practical – Computer, free newspaper and safe; rollaway/extra beds and cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Wheelchair accessible, low-height work surface and sink and grab bar near toilet
Non-Smoking, renovated in August 2016
Connecting/adjoining rooms can be requested, subject to availabilityExecutive Suite, 1 King Bed with Sofa bed, City View
Photos of Executive Suite, 1 King Bed with Sofa bed, City View
Executive Suite, 1 King Bed with Sofa bed, City View
More detailsRoom amenities
- 30 sq m
- City view
- Sleeps 2
- 1 King Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed and 1 Double Sofa Bed
30 square metres m2 room with city views
Executive Level – Buffet breakfast and Internet access in the lounge
Layout – Living room, dining area and sitting area
Relax - Fireplace; in-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LED TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – Pillowtop bed, premium bedding, a down duvet, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Sofa bed, day bed and free local calls; rollaway/extra beds and cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Wheelchair accessible, low-height work surface and sink and grab bar near toilet
Non-Smoking, renovated in August 2016
Connecting/adjoining rooms can be requested, subject to availabilityFamily Executive Suite, 1 king bed, 1 single bed with sofa bed, City View
Photos of Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View
Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View
More detailsRoom amenities
- 33 sq m
- City view
- Sleeps 3
- 1 King Bed, 1 Single Bed and 1 Single Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 1
Room details
1 King Bed, 1 Single Bed and 1 Single Sofa Bed
33 square metres m2 room with city views
Club Level – Buffet breakfast and Internet access in the lounge
Layout – Living room, dining area and sitting area
Relax - Fireplace; in-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LED TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – Pillowtop bed, premium bedding, a down duvet, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, shower, bathrobes and slippers
Practical – Day bed, double sofa bed and free local calls; rollaway/extra beds and cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Wheelchair accessible, low-height work surface and sink and grab bar near toilet
Non-Smoking, renovated in August 2016
Connecting/adjoining rooms can be requested, subject to availabilityJunior Suite
Photos of Junior Suite
Junior Suite
More detailsRoom amenities
- 22 sq m
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Double Bed or 2 Single Beds
22 square metres m2
Club Level – Buffet breakfast and Internet access in the lounge
Layout – Living room, dining area and sitting area
Relax - Fireplace; in-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LED TV with premium channels and pay-per-view films
Food & Drink – Fridge, minibar, coffee/tea maker and electric kettle
Sleep – A down duvet, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, shower, bathrobes and slippers
Practical – Free local calls, double sofa bed and free newspaper; rollaway/extra beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Wheelchair accessible, low-height work surface and sink and grab bar near toilet
Need to know – No cots (infant beds) available
Non-Smoking, renovated in August 2016
Connecting/adjoining rooms can be requested, subject to availability
About this area
Hanoi
Located on a river, Gem Premier Hotel & Spa is in Hoan Kiem neighbourhood and is connected to a shopping centre. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and travellers looking to shop may want to visit Hang Gai Street and Dong Xuan Market. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Take the opportunity to explore the area for outdoor excitement like ecotours.
What's nearby
- St. Joseph's Cathedral - 2 min walk
- Vietnamese National Tuong Theatre - 4 min walk
- Hang Gai Street - 5 min walk
- Dong Kinh Nghia Thuc Square - 8 min walk
- Hoan Kiem Lake - 8 min walk
Getting around
- Hanoi Railway Station - 16 min walk
- Hanoi (HAN-Noi Bai Intl.) - 24 min drive
Restaurants
- Au Co Mother restaurant — 1 min walk
- Al Frescos - 3 min walk
- Mediterraneo - 3 min walk
- Café Runam - 3 min walk
- The Hanoi Social Club - 5 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Valet parking: VND 120000 per day
- Motorhome/coach/lorry parking (subject to charges)
- Limited parking spaces
- Parking height restrictions apply
- Return airport shuttle (surcharge)
- Local area shuttle (surcharge) up to 2 km
- Train station pick-up shuttle (surcharge)
- Beach shuttle (surcharge)
- Cruise terminal shuttle (surcharge)
- Ferry terminal shuttle (surcharge)
- Limo/town car service
- Shopping centre shuttle (surcharge)
- Ski shuttle (surcharge)
- Theme park shuttle (surcharge)
Food and drink
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Free daily reception
- Room service available
- Coffee/tea in a common area
Things to do
- Art gallery
- Fitness centre
- Full-service spa
Family friendly
- Babysitting/childcare (surcharge)
- Dry cleaning service
- Laundry facilities
- Fridge
- Rollaway/extra beds (surcharge)
- Separate dining area
- Separate living room
- Snack bar/deli
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Vietnamese
Business services
- 1 meeting room
- Business centre
- Computer station
Outdoors
- Terrace
Spa
- Aromatherapy
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage - sports
- Massage - swedish
- Massage - Thai
- Massage/treatment rooms
- Sauna
- Spa open daily
- Treatment room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Grab bar near toilet
- In-room accessibility
- Low-height worktop and sink
- Roll-in shower
More
- Couples dining
- Designated smoking areas (fines apply)
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Down comforter
- Pillow menu
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hairdryer
Entertainment
- 32-inch LED TV
- Films for purchase
- Premium channels
- Satellite channels
Food and drink
- Champagne service
- Coffee/tea maker
- Dining room
- Electric kettle
- Free bottled water
- Minibar
- Fridge
More
- Connecting rooms available
- Desk
- Free local calls
- In-room massage
- Individually decorated
- Iron/ironing board (on request)
- Safe
- Separate living room
- Slippers
See similar properties
Policies
Check-in
Check-in between 2:00 PM and 5:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 470000 per day.
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: VND 577000
- Christmas Eve (24 December) Gala Dinner per child: VND 37700 (up to 6 years old)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Valet parking fee: VND 120000 per day
- Early check-in fee: VND 599000 (subject to availability)
- Late check-out fee: VND 599000 (subject to availability)
- Rollaway bed fee: VND 470000 per day
- Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
We should mention
Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal, ferry terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Property is also known as
Gem Premier Hotel Hanoi
Gem Premier Hotel
Hanoi Gem Boutique
Gem Boutique Hotel Hanoi
Gem Boutique Hanoi
Gem Premier Hanoi
Gem Premier
Gem Boutique Hotel
Gem Premier Hotel Spa
Hanoi Gem Boutique Hotel
Gem Premier Hotel & Spa Hotel
Gem Premier Hotel & Spa Hanoi
Gem Premier Hotel & Spa Hotel Hanoi
Frequently asked questions
4.4
Excellent
884 reviews4.5/5
Cleanliness
4.6/5
Staff & service
4.3/5
Amenities
4.4/5
Property conditions & facilities
1/5 Terrible
Hayden
10 Jan. 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
3/5 Okay
Verified traveller
Business traveller
6 Jan. 2020
Disliked: Cleanliness
Stayed 1 night in May 2019
2/5 Poor
SHIRA
22 Dec. 2019
Disliked: Staff & service
Stayed 1 night in Dec 2019
3/5 Okay
Christopher
Travelled with family
20 Nov. 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019