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Eliana Premio Hanoi Hotel

4.0 star property
Travelers find tranquility at this Hanoi hotel near Hoan Kiem Lake, where rejuvenating spa treatments and a cozy fireplace with hot coffee await

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Eliana Premio Hotel & Restaurant in Hanoi offers a peaceful retreat with a free breakfast buffet, high-speed WiFi, and dry cleaning. Enjoy deep-tissue massages at Sen Spa and coffee by the lobby fireplace. Staff assist with luggage storage and tour planning.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Senior Double Room

Senior Double Room

Senior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Triple Room

Executive Triple Room

Executive Triple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Large Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Quadruple Room

Executive Quadruple Room | City view

Executive Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Elite Quadruple Room

Elite Quadruple Room

Elite Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Located in Hanoi, Eliana Premio Hanoi Hotel is in the city centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Hanoi Old Town Night Market and Dong Xuan Market. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
Map
108 Hang Bong, Hang Bong Commue, Hoan Kiem District, Hanoi, 100000

What's nearby

  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    5 min walk - 0.5 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    8 min walk - 0.7 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    12 min walk - 1.0 km
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    12 min walk - 1.0 km
  • A shopping mall with a central fountain, multiple floors, and various shops.
    Dong Xuan Market
    15 min walk - 1.3 km

Getting around

  • Hanoi Railway Station
    10 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    40 min drive

Restaurants

  • Ga Hanoi Cafe
    7 min walk
  • Circle K
    1 min walk
  • Aha Coffee
    1 min walk
  • Giao Hàng - Bánh Mì Phố
    1 min walk
  • The Hanoi Social Club
    2 min walk

About this property

Eliana Premio Hanoi Hotel

  • Upscale hotel near St. Joseph's Cathedral of Hanoi
  • Located close to Hoan Kiem Lake and Hanoi Old Town Night Market, Eliana Premio Hanoi Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a fireplace in reception. Treat yourself to a hot stone massage at the on-site spa. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • Other perks include:
    • A round-trip airport shuttle (surcharge), express check-out and luggage storage
    • A 24-hour front desk, multilingual staff and coffee/tea in reception
    • Tour/ticket information, a front desk safe and smoke-free property
  • Room features
  • All guest rooms are individually furnished, and have comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and pillowtop mattresses
    • Bathrooms with rainfall showers and bidets
    • Wardrobes/cupboards, a personal chef and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of VND 300,000; reservation required

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (81 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Chef service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 500000
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 375000.0 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: VND 500000 (subject to availability)
  • Rollaway bed fee: VND 375000.0 per night
  • Hosted evening meal: VND 300000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Eliana Premio Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eliana Premio Hanoi Hotel?

This property doesn't offer parking.

What time is check-in at Eliana Premio Hanoi Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Early check-in is available for a fee of VND 500000 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Eliana Premio Hanoi Hotel?

Checkout is at noon.

Does Eliana Premio Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is Eliana Premio Hanoi Hotel located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Railway Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Eliana Premio Hanoi Hotel Reviews

9.6

Exceptional

9.4

Cleanliness

9.2

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 101 out of 118 reviews
Rating 8 - Good. 12 out of 118 reviews
Rating 6 - Okay. 4 out of 118 reviews
Rating 4 - Poor. 0 out of 118 reviews
Rating 2 - Terrible. 1 out of 118 reviews

Reviews

Verified

10/10 Excellent

Vishell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Always helpful and suggesting the best for us. Very conveniently located and easy walk to Train Street and lake. Rooms are ok - nothing too fancy but clean and comfortable. Breakfast was awesome - great selection and freshly made pancakes and omelet as you order, at no additional charge. 5 stars
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Joselito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff provided outstanding service throughout our stay. Everyone was very friendly, professional and always willing to help with a smile. Special mention to Link. Their attention to detail and warm hospitality made our experience truly enjoyable. We felt welcomed and well taken care of from check in to check out. We highly recommend this hotel in Hanoi.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and well located. The breakfast is extensive and delicious. The staff is very friendly and helpful. Linh, in particular, took excellent care of us.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff and clean room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location make the hotel great is the stuff so friendly and so helpful 💜
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

DUOK-JOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and the staffs were very kind. We enjoyed our stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here have been excellent. The hotel is in a good location. The hotel is very nice and clean. The staff is excellent. My mother was sick and had to stay in the room and could not join us for our tour and the staff took care of her while we were out for the day. They did an excellent job while we were out. They made sure she had her food when requested. I will definitely stay here again in the near future and recommend it to all my friends.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, clean room and quiet.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kar Yeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people, incredible hospitality, and absolutely brilliant service from every staff member
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ng

Liked: Cleanliness, amenities, property conditions & facilities
The staffs were all very helpful to arrange for local tour, airport transfer, etc
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Brilliant staff, huge room and balcony. Everything was clean and a good breakfast selection. On a busy street but noise stopped at about 11pm. We did hear music in the mornings from about 7am via outside street speakers. Ear plugs fixed it!!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jennifer

Liked: Staff & service
If our rating was based on the staff alone, it would receive 5* without question.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Tuyen

Liked: Cleanliness, staff & service, amenities
very good location, clean and spacious rooms, walking distance to everything in the old quarter.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Xai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great location.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Great location with clean room. Exceptional service especially by Grace. Thank you for organising our day trip to Ninh Binh and our Halong bay/ Lan ha bay cruise ~ it was the most stress free part of our trip!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I originally booked for 2 day and turned around to extend our stay for another 2 days for a total of 4 days. We had an excellent stay Eliana Premio Hotel. Linh our receptionist was excellent along with the entire staff of the hotel. My mom got sick and could not join us on our tour and they made sure she was in good hands while we were out. The hotel and our room is very nice and clean. The location is close to everything. The breakfast was good and the entire stay was awesome and I I’ll recommend this hotel to all my friends and family. This Hotel gets a 5 star treatment for me. Thank you very much.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly. I recommend this hotel 100%
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great location

Great stay and very helpful staff. Special thanks to Quin for being so wonderful
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bahadur

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, location. Ruby arranged everything for us right from airport pickups, tours etc. and all the staff were friendly and courteous. Would definetely recommend
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cailin

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the staff were so friendly, and very helpful, but most importantly, the bed was very comfortable. We stayed here twice on our way in and out of Hanoi. It is located near the old quarter, so it is a great area to explore, and it is near the weekend night markets by the lake. They have an excellent breakfast buffet as well. We loved our stays here!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and centrally located. Room was a little small but clean. Breakfast is ok and can use a little more variety.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing. Location is centrally located. Shoutout to Sophia for going above and beyond to help us out. Thank you!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

ha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely staff and helpful I may back next vacation to stay here
Stayed 2 nights in May 2025
Verified

10/10 Excellent

soraya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was awesome and the room was squeaky clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

schierel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff. sophia and the rest of the staff accomkdated most of our request. lots of food variety for breakfast
Stayed 1 night in Jan 2026