Verified
10/10 Excellent
Verified traveller
31 Dec 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveller
Stayed 11 nights in Dec 2019
Eden Westlake Hotel - The Art
3.0 star property
Eden Westlake Hotel - The Art provides a peaceful retreat with scenic rooftop views and bike rentals perfect for exploring the nearby lake
Choose dates to view prices
Photo gallery for Eden Westlake Hotel - The Art
Situated close to West Lake, this tranquil hotel offers guests a serene escape with its rooftop terrace and garden. Travelers appreciate the thoughtful amenities including bicycle rentals for local exploration, efficient express check-in/out services, and reliable in-room WiFi.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Parking included
- Free Wi-Fi
- Air-conditioning
- Bar
- Laundry room
- Room service
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Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Important information
Optional extras
- Airport shuttle fee: VND 480000 per vehicle (one-way, maximum occupancy 6)
- Airport shuttle fee per child: VND 50000 (one-way), (from 6 to 12 years old)
- Cleaning/housekeeping/linen are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Is Eden Westlake Hotel - The Art pet-friendly?
No, pets are not allowed at this property.
How much is parking at Eden Westlake Hotel - The Art?
Self-parking is free at this property.
What time is check-in at Eden Westlake Hotel - The Art?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Eden Westlake Hotel - The Art?
Checkout is at noon.
Does Eden Westlake Hotel - The Art provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 480000 per vehicle applies.
Where is Eden Westlake Hotel - The Art located?
Located in Tay Ho, this hotel is 0.1 mi (0.2 km) from West Lake and 2.4 mi (3.9 km) from Hoan Kiem Lake. Syrena Shopping Center and Tran Quoc Pagoda are also within 1 mile (2 km).
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
8.0
Amenities
10
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 2 out of 3 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Sauli
18 Mar 2020
Sauli
Stayed 4 nights in Mar 2020
Verified
8/10 Good
Verified traveller
22 Nov 2019
Verified traveller
Stayed 2 nights in Nov 2019