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Reviews

4.0 / 5Very Good
107 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Thang Long Water Puppet Theatre
    4 min walk
  • Popular Location
    Hoan Kiem Lake
    5 min walk
  • Popular Location
    Ngoc Son Temple
    5 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Superior Room

    Room Amenities

    • 23 sq m
    • Sleeps 3
    More details
  • Deluxe Room, City View

    Room Amenities

    • 28 sq m
    • City view
    • Sleeps 2
    More details
  • Premium Deluxe

    Room Amenities

    • 35 sq m
    • City view
    • Sleeps 2
    More details
  • Suite, Lake View

    Room Amenities

    • 50 sq m
    • Lake view
    • Sleeps 4
    More details
  • Family Suite, City View

    Room Amenities

    • 50 sq m
    • City view
    • Sleeps 4
    More details

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, Authentic Hanoi Hotel is in the city centre and on the waterfront. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Ngoc Son Temple. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

Popular Location

What's nearby

  • Thang Long Water Puppet Theatre - 4 min walk
  • Hoan Kiem Lake - 5 min walk
  • Ngoc Son Temple - 5 min walk
  • Hanoi Opera House - 9 min walk
  • St. Joseph's Cathedral - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive

About this property

Authentic Hanoi Hotel

Lakefront hotel connected to a shopping centre in Hanoi with 2 restaurants
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and coffee/tea in a common area. All 71 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like fridges and coffee makers.
Authentic Hanoi Hotel offers 71 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.
This Hanoi hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Train station pick-up shuttle (surcharge)

Food and drink

Free buffet breakfast available daily 6:00 AM–10:00 AM
2 restaurants
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Spa services

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Fridge
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance

Languages spoken

English
Vietnamese

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre (1076 square feet of space)

Outdoors

Terrace

Spa

Massage - hot stone
Massage - Thai

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

32-inch LCD TV
TV/satellite channels
premium channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Fridge

More

Phone
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in available 24 hours

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 450000.0 per night.
  • Free cots (infant beds)!

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 570000 per vehicle (one way)
  • Rollaway bed fee: VND 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Authentic Hanoi Boutique
  • Authentic Hotel
  • Authentic Hanoi
  • Authentic Hanoi Boutique Hotel
4.0

Very Good

5 - Excellent
41
4 - Good
38
3 - Okay
23
2 - Mediocre
2
1 - Poor
3
4.1
Cleanliness
4.4
Service and Staff
4.2
Amenities
3.9
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Nov. 2019

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in Oct. 2019

      3/5

      • Liked: Cleanliness, property conditions & facilities

      No pajamas provided. hotel staffs are just so so. Room for breakfast is too small to serve all customers.

      Stayed 2 nights in Aug. 2019

      4/5 Good

        This traveller didn’t leave comments with their review
        Stayed 1 night in Jul. 2019

        1/5

        • Disliked: Property conditions & facilities, room comfort

        Non Trust-able Hotel

        The room i booked and the room given was totally different, i booked a room with window but the room given me was no window and AC was bad. I was literally sweating next day morning and asked them to cancel my booking, then they agree to change my room. Beware of the Front Desk Guy who manages the hotel in the night time. I asked for room service food at around 11 PM and he didn't mention he has to order outside and given me a offer that only pizza is available and he charged me V.Dong 450,000 for medium size pizza. Next day when i informed this to the receptionist she surprise and call the manager to sort out it, i got back V.Dong 150,000 after few arguments. Not trust-able place , i will not book this hotel in the future

        Stayed 6 nights in Jun. 2019

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