expedia

Photo gallery

Featured image
Balcony
Balcony
Premium bedding, minibar, in-room safe, soundproofing
Premium bedding, minibar, in-room safe, soundproofing

Guest reviews

4.2 out of 5 Very good
126 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationThang Long Water Puppet Theatre4 min walk
Popular LocationHoan Kiem Lake5 min walk
Popular LocationNgoc Son Temple5 min walk
AirportHanoi (HAN-Noi Bai Intl.)41 min drive
You could be seeing lower prices

You could be seeing lower prices

With member prices, you could save 10% or more right now on thousands of properties.

Choose dates to view prices

  • Premium Deluxe

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsPremium Deluxe
  • Superior Room

    Room amenities

    • 23 sq m
    • Sleeps 3
    More detailsSuperior Room
  • Family Suite, City View

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 4
    More detailsFamily Suite, City View
  • Suite, Lake View

    Room amenities

    • 50 sq m
    • Lake view
    • Sleeps 4
    More detailsSuite, Lake View
  • Deluxe Room, City View

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDeluxe Room, City View

About this area

Hanoi

Located on the waterfront, Authentic Hanoi Hotel is in Hoan Kiem neighbourhood and is connected to a shopping centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Ho Chi Minh Mausoleum. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Relax and indulge in the area's health/beauty spas, or seek out an adventure with ecotours nearby.
Visit our Hanoi travel guide
View map
Popular Location

What's nearby

  • Thang Long Water Puppet Theatre - 4 min walk
  • Hoan Kiem Lake - 5 min walk
  • Ngoc Son Temple - 5 min walk
  • Hanoi Opera House - 9 min walk
  • St. Joseph's Cathedral - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • AirportHanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • Authentic Panorama — 1 min walk
  • Authentic Restaurant — 1 min walk
  • Bán Xèo Zòn - 3 min walk
  • Nhac cafe - 3 min walk
  • Haka Coffee - 3 min walk

About this property

Authentic Hanoi Hotel

Lakefront hotel connected to a shopping centre in Hanoi with 2 restaurants
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and coffee/tea in a common area. All 71 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like fridges and coffee makers.
Authentic Hanoi Hotel offers 71 forms of accommodation with minibars and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Spa services

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Vietnamese

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre (1076 square feet of space)

Outdoors

  • Terrace

Spa

  • Massage - hot stone
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Phone
  • Safe
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 450000.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 570000 per vehicle (one way)
  • Rollaway bed fee: VND 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Authentic Boutique Hotel
Authentic Boutique Hotel Hanoi
Authentic Hanoi Boutique
Authentic Hanoi Boutique Hotel
Hanoi Authentic Hotel
Authentic Hotel
Authentic Hanoi
Authentic Hanoi Hotel Hotel
Authentic Hanoi Hotel Hanoi
Authentic Hanoi Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Authentic Hanoi Hotel and receive a full refund?
Yes, Authentic Hanoi Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Authentic Hanoi Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Authentic Hanoi Hotel?
As of 27 Oct 2020, prices found for a 1-night stay for 2 adults at Authentic Hanoi Hotel on 8 Nov 2020 start from NZ$70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Authentic Hanoi Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Authentic Hanoi Hotel?
Self-parking is free at this property.
What time is check-in at Authentic Hanoi Hotel?
Check-in begins at 2:00 PM.
What time is check-out at Authentic Hanoi Hotel?
Checkout is at noon.
Does Authentic Hanoi Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 570000 per vehicle applies.
Where is Authentic Hanoi Hotel located?
Located in Hoan Kiem, this hotel is within a 5-minute walk of Thang Long Water Puppet Theatre, Hoan Kiem Lake and Ngoc Son Temple. Hanoi Opera House and Hanoi Old City Gate are also within 15 minutes. Hanoi Long Bien Station is 18 minutes by foot and Hanoi Railway Station is 29 minutes.
4.2
Very good
5 - Excellent
56
4 - Good
42
3 - Okay
23
2 - Poor
2
1 - Terrible
3

4.2/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alex the manager was very helpful!!
Stayed 4 nights in Jan 2020

4/5 Good

Stayed 1 night in Oct 2019

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities
No pajamas provided. hotel staffs are just so so. Room for breakfast is too small to serve all customers.
Stayed 2 nights in Aug 2019

1/5 Terrible

Sad face IconDisliked: Property conditions & facilities, room comfort
Non Trust-able Hotel
The room i booked and the room given was totally different, i booked a room with window but the room given me was no window and AC was bad. I was literally sweating next day morning and asked them to cancel my booking, then they agree to change my room. Beware of the Front Desk Guy who manages the hotel in the night time. I asked for room service food at around 11 PM and he didn't mention he has to order outside and given me a offer that only pizza is available and he charged me V.Dong 450,000 for medium size pizza. Next day when i informed this to the receptionist she surprise and call the manager to sort out it, i got back V.Dong 150,000 after few arguments. Not trust-able place , i will not book this hotel in the future
Stayed 6 nights in Jun 2019

3/5 Okay

Happy face iconLiked: Cleanliness
Good location.
We stayed in a few hotels in Hanoi and honestly thought there was better value to be found elsewhere. We were only at the Authentic one night - location excellent, rooms and breakfast very so so. There was also a very expensive cigar bar upstairs. A bit out of character wit( the rest of the hotel.
Stayed 1 night in Apr 2019

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code