COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Authentic Hanoi Hotel

Photo gallery

Featured image
Balcony
Balcony
Premium bedding, minibar, in-room safe, soundproofing
Premium bedding, minibar, in-room safe, soundproofing

Authentic Hanoi Hotel

4 out of 5

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationHoan Kiem Lake5 min walk
    Popular LocationHanoi Opera House9 min walk
    Popular LocationSt. Joseph's Cathedral13 min walk
    AirportHanoi (HAN-Noi Bai Intl.)40 min drive

Choose dates to view prices

About this area

Hanoi

Located on the waterfront, Authentic Hanoi Hotel is in Hoan Kiem neighbourhood and is connected to a shopping centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Ho Chi Minh Mausoleum. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Relax and indulge in the area's health/beauty spas, or seek out an adventure with ecotours nearby.
Popular Location

What's nearby

  • Thang Long Water Puppet Theatre - 4 min walk
  • Hoan Kiem Lake - 5 min walk
  • Ngoc Son Temple - 5 min walk
  • Hanoi Opera House - 9 min walk
  • St. Joseph's Cathedral - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • Authentic Panorama — 1 min walk
  • Authentic Restaurant — 1 min walk
  • Bán Xèo Zòn - 3 min walk
  • Nhac cafe - 3 min walk
  • Haka Coffee - 3 min walk

About this property

Authentic Hanoi Hotel

Lakefront hotel connected to a shopping centre in Hanoi with 2 restaurants
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. All 71 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like fridges and coffee makers.
Authentic Hanoi Hotel offers 71 forms of accommodation with minibars and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and Thai massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Vietnamese

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1076 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage - hot stone
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 450000.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 570000 per vehicle (one way)
  • Rollaway bed fee: VND 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Authentic Boutique Hotel
Authentic Boutique Hotel Hanoi
Authentic Hanoi Boutique
Authentic Hanoi Boutique Hotel
Hanoi Authentic Hotel
Authentic Hotel
Authentic Hanoi
Authentic Hanoi Hotel Hotel
Authentic Hanoi Hotel Hanoi
Authentic Hanoi Hotel Hotel Hanoi

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 56 out of 126 reviews
5 - Excellent 44%
Rating 4 - Good. 42 out of 126 reviews
4 - Good 33%
Rating 3 - Okay. 23 out of 126 reviews
3 - Okay 18%
Rating 2 - Poor. 2 out of 126 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 126 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alex the manager was very helpful!!
Stayed 4 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

5/5 Excellent

Stayed 1 night in Nov 2019

4/5 Good

Stayed 1 night in Oct 2019

3/5 Okay

Liked: Cleanliness, property conditions & facilities
No pajamas provided. hotel staffs are just so so. Room for breakfast is too small to serve all customers.
Stayed 2 nights in Aug 2019