Atlanta Residences, in the heart of Hanoi, offers local breakfast cuisine and easy access to nearby attractions. Guests can rent bikes to explore the Opera House and Hoan Kiem Lake. The aparthotel features in-room WiFi, dry cleaning, and multilingual staff for a comfortable stay.
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Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Kitchen
Washing machine
Dryer
Pet-friendly
Parking included
Free Wi-Fi
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Hai Ba Trung, a neighbourhood in Hanoi, is home to Atlanta Residences. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Friendship Cultural Palace and Food Street Tong Duy Tan are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hanoi travel guide
Along with a 24-hour fitness centre, this aparthotel has a snack bar/deli and a coffee shop/cafe. Valet parking is free. Other amenities include self parking, concierge services and dry cleaning. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchen with a fridge, a stovetop and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
Atlanta Residences offers 30 air-conditioned accommodations with washers/dryers and a safe. Rooms open to balconies. This individually decorated accommodation has separate sitting areas and includes dining tables. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.
This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Available in the apartment: Free WiFi and wired internet
Parking and transport
Height restrictions apply for on-site parking
24-hour return airport shuttle on request for a surcharge
Car not required
Onsite parking available only on request
Free secured, covered valet parking on site
Parking on site (VND 80,000 per night)
Limited on-site valet and self parking
Wheelchair-accessible parking available
Family friendly
Children stay free (see details)
Free cot
Restaurants on site
24/7 Mini Mart & Cafe
Kitchen
Cleaning supplies
Cookware, dishware, and utensils
Electric kettle
Full-sized refrigerator/freezer
Hob
Microwave
Rice cooker
Tea bags/instant coffee
Water dispenser
Dining
Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: VND 120,000 for adults and VND 100,000 for children
A coffee shop/cafe
Dining table
Late-night room service
Snack bar/deli
Bedrooms
Premium bedding
Rollaway/extra bed: VND 370,000 per night
Bathroom
1 private bathroom
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Living spaces
Dining table
Separate dining area
Separate sitting area
Entertainment
32-inch LCD TV with premium cable channels
Outdoor areas
Balcony
Laundry
Dry cleaning/laundry service
Laundry detergent
Laundry facilities
Washer/dryer
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
Pet friendly
Up to 15 kg per pet
Fee: VND 500,000 per accommodation per week
Service animals exempt from fees
Deposit: VND 500,000 per stay
One-time cleaning fee: VND 500,000
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
3 steps to reach entrance
Accessible airport shuttle
Hardwood flooring in room
In-room accessibility
Lift (120 centimetre wide door)
Low-height door lock
Smooth flooring in public areas
Stair-free path to entrance
Tile flooring in public areas
Tile flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-width doorways (120 centimetre wide)
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Free bottled water
Free local calls
Grocery/convenience store
Iron/ironing board
Luggage storage
Meal delivery service
Multilingual staff
Phone
Safe
Tour and ticket assistance
Things to do
24-hour gym
Bicycle rentals
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Outdoor lighting
Security system
Fire extinguisher
General
1 building
12 floors
30 units
Bicycle rentals
Built in 2008
Bulk dispensers for toiletries
Eco-friendly toiletries
Individual decor
Water dispenser
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of VND 500000, per accommodation, per week, plus a one-off cleaning fee of VND 500000 and a deposit of VND 500000 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 370000.0 per night.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Fee for local cuisine breakfast: from approximately VND 120000 for adults and from VND 100000 for children
Airport shuttle fee: VND 300000 per vehicle (one-way, maximum occupancy 4)
Self-parking fee: VND 80000 per night
Pet deposit: VND 500000 per stay
Pet fee: VND 500000 per accommodation, per week plus a one-off VND 500000 cleaning fee
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: VND 370000.0 per night
Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Atlanta Residences Aparthotel Hanoi
Atlanta Residences Hanoi
Atlanta Residences Aparthotel
Atlanta Residences Hanoi
Atlanta Residences Aparthotel
Atlanta Residences Aparthotel Hanoi
Frequently asked questions
Is Atlanta Residences pet-friendly?
Yes, this property allows pets (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a deposit of VND 500000 per stay and a fee of VND 500000 per accommodation, per week. A cleaning fee of VND 500000 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Atlanta Residences?
Valet parking is free at this property.
What time is check-in at Atlanta Residences?
Check-in start time: 2 PM; check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Atlanta Residences?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Atlanta Residences provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 300000 per vehicle applies.
Where is Atlanta Residences located?
Located in Hai Ba Trung, this aparthotel is within a 15-minute walk of Hai Ba Trung Temple and Hanoi Opera House. Hoan Kiem Lake is 1 mi (1.6 km) away. Hanoi Railway Station is 28 minutes by foot.
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Reviews
Atlanta Residences Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.8
Location
8.4
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 22 out of 37 reviews
10 - Excellent
22
Rating 8 - Good. 11 out of 37 reviews
8 - Good
11
Rating 6 - Okay. 2 out of 37 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 37 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 37 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
Thi Tran Quynh
10 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
We have stayed many times at Atlanta Residences. Excellent location for us to get around the city and see family. Room is great and laundry with dryer is a huge plus. Overall, been here about 10 times and will return.
Thi Tran Quynh
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Arto
26 Feb 2025
Liked: Cleanliness, room comfort, communication
Very good service from staff! Even helpong golf reservation. Good hints of near by restaurants. Nice shop in downstairs, open 24/7.
Breakfast delivered to room, very tasty.
I will be back!
Arto
Stayed 3 nights in Feb 2025
Verified
10/10 Excellent
JINAH
4 Dec 2023
Liked: Cleanliness, room comfort, communication
with cats
I had a comfortable stay while I was there.
Staff's kindness and quick responses👍
This is a hotel I want to visit again.
JINAH
Stayed 3 nights in Nov 2023
Verified
6/10 Okay
Sarah
6 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location. Great amenities. Bed is unfortunately very uncomfortable though. Also the adjacent beer garden plays very loud music in the evenings but it stops at 23:00
Sarah
Stayed 4 nights in Feb 2024
Verified
4/10 Poor
Richard
24 Sept 2024
Disliked: Cleanliness, amenities, room comfort, communication
Staff at this property are amenable and obliging but just cannot deliver basic services. I travel frequently in Vietnam and have never stayed at a property with Faulty Towers levels of ineptitude like the Atlanta Residences.
Upon check-in my room had a broken window meaning the window could not close. Not good for rainy season in Hanoi with the mosquitos. They did change my room, but the new room still had hairs in bath and sink from either the cleaner or the previous guest. There were small baby roaches observed in the bathroom (not uncommon for the tropics but given their size) that means there is an infestation somewhere inside building.
In the new room the staff didn’t know how to log into the internet (no instructions were given or in their notebook explaining the room). Staff logged my device onto the adjoining room meaning that coverage would drop if you were in the kitchen or bedroom. He said he would come back to fix but never did. 2 days into my stay staff got back to me as I responded to Hotels.com ‘How was your check-in’ survey.
Breakfast was a constant muddle. Even though they have a paper to mark which items you want they could just not get the order right. Not once in 3 days. What’s worse is that when I needed to leave early for work, breakfast arrived 10 minutes late and when I wanted to sleep-in on my day off, they brought it 2 hours early. Note the breakfast is just them ordering from the local noodle place outside and not made in-house.
Richard
Stayed 3 nights in Sep 2024
Verified
10/10 Excellent
Yutaka
30 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a great choice for me. I wanted a place with a gym and self service laundry and NOT smack in the middle of old quarter (but still in a convenient location) and Atlanta Residences was perfect for those things. Each apartment was quite spacious - I really like the big wrap around couch. Very easy to reach both Old Quarter and Tay Ho from this area. It wasn’t super modern but it was clean and comfy and the staff was great! Would stay here again.
We checked in and the room was a different room that we had reservations for. They did not speak almost any english so they could not understand this and told us to wait until the next day to move us. (it was 9 pm). Then we discover the room was cover in small bugs. EVERYWHERE. The air conditioner doesn't work properly. Then the mattress was the worst ever. Complained about this, they changed the mattress at 9 am. But it was identical. The pillows were super small bags of old cotton balls. And they said they only had this kind. We had to move to another hotel that day or our vacation would be ruined. They agreed to give us our money back and only charge us for one night if we left before 12 (it was 11am). They did not want to give us a receipt or anything written down, and since they spoke no english it was impossible to do anything about it. (now we only have emails from the property manager as proof).
It has been a month and we still haven't gotten our money back, the property manager, Tran Thanh Tu, keeps making excuses and sending emails to Agoda, when we keep explaining that we made the reservation via Hotels.com.
I have called the hotels.com customer service, but it has not been solved yet, hopefully I will get my money back :S
An impressive team. Comfortable stay From our first arrival we felt at home The apartment was a haven from the bustling streets spacious and well equipped. The manager and ALL her staff helped us feel wecolme and cared for. I cannot fault anything We will try to return. Hopefully travellers that follow will be respectful and nice so things do not become spoilt.
Julian and Sarah
Stayed 6 nights in Jan 2018
Verified
8/10 Good
JANG WON
1 Jan 2018
Liked: Room comfort
Disliked: Staff & service
Good for family to stay long peorids
Big size with reasonable price. You can laundry by yourself and washig merchin including drier fuction that is so important in Hanoi because the weather is humid.
베트남의 호안끼엠 주변에 많은 숙소를 가봤는데, 이곳 호텔은
시내와 일정거리가 떨어져있고 주변에 편의시설 및 먹거리도 많아
휴식을 위해서 아주 좋은 장소라 생각됩니다.
추후 휴식을 위해 가족과 같이 가기에도 좋을 것 같아요.
직원들의 서비스도 좋고, 음식도 해 먹을수 있어 좋았어요.
I recently stayed at the Atlanta Residences and was delighted with the facilities, location a d most importantly service. The manager Tran Thanh Tu spoke perfect English along with most of the staff. They were extremely friendly, welcoming and helpful. The manager even drove me to drop off my laundry and negotiated the price down for me! Recommend staying here vs. the typical big name hotels for more personalized service in a well off but more local setting.