Verified
10/10 Excellent
anita
12 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
anita
Stayed 3 nights in Jan 2026
PlayHome-Seeing the Soul's Retreat
3.0 star property
Choose dates to view prices
Photo gallery for PlayHome-Seeing the Soul's Retreat
At PlayHome-Seeing the Soul's Retreat, you can look forward to free breakfast (local cuisine), dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Breakfast included
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Laundry room
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About this property
PlayHome-Seeing the Soul's Retreat
- Hotel near West Lake
- You can look forward to free breakfast (local cuisine), dry cleaning/laundry services and a restaurant at PlayHome-Seeing the Soul's Retreat. Stay connected with free in-room WiFi.
- You'll also find perks such as:
- Free self-parking
- A TV in reception, coffee/tea in reception and luggage storage
- Concierge services
- Room features
- All guest rooms at PlayHome-Seeing the Soul's Retreat have comforts, such as private indoor hot tubs and air conditioning, in addition to amenities, such as free WiFi.
- Other amenities include:
- Separate baths/showers, free toiletries and hairdryers
- Wardrobes/cupboards, heating and daily housekeeping
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Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 15
Check-out
Check-out before 2:00 PM
Special check-in instructions
The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 22 May 2026 to 21 May 2028 (dates subject to change).
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
We should mention
This property does not have any lifts
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is PlayHome-Seeing the Soul's Retreat pet-friendly?
No, pets are not allowed at this property.
How much is parking at PlayHome-Seeing the Soul's Retreat?
Self-parking is free at this property.
What time is check-in at PlayHome-Seeing the Soul's Retreat?
Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at PlayHome-Seeing the Soul's Retreat?
Checkout is at 2:00 PM.
Where is PlayHome-Seeing the Soul's Retreat located?
Located in Xihu, this hotel is steps from Hangzhou Botanical Garden and 1.4 mi (2.2 km) from West Lake. Lingyin Temple and Zhejiang University Yuquan Campus are also within 2 miles (3 km).
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Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0