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Get an overview of this hotelFamily-friendly Hangzhou aparthotel in West Lake with restaurant

Location

This family-friendly Hangzhou aparthotel is located in the business district, within 1 mi (2 km) of SanZhuang ShuiNi FaZhan ShiLiao ChenLieGuan, ZheJiang DaXue ZhuRenMin YiShuGuan, and Yellow Dragon Sports Center. West Lake is 2.7 mi (4.4 km) away.

Property Features

This aparthotel features a restaurant, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 321 apartments feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Washers/dryers and free WiFi are standard, as are LCD TVs with digital channels.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and a children's pool, Oakwood Residence Hangzhou provides a sauna and a 24-hour fitness center. The aparthotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. 3 meeting rooms are available. This luxury aparthotel also offers tour/ticket assistance, multilingual staff, and concierge services. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation - drop-off (surcharge) 
  • Total number of rooms - 321 
  • Number of floors - 23 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • 24-hour fitness facilities 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Tours/ticket assistance 
  • Laundry facilities 
  • One meeting room 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Year Built 2011 
  • Number of meeting rooms - 3 
  • Pool sun loungers 
  • Sauna 
  • Number of buildings/towers - 2 
  • Steam room 
  • Children's pool 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Kitchen  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Separate dining area  
  • Washer/dryer  
  • Refrigerator  
  • Microwave  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • DVD player 
  • Free newspaper 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free local calls 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Microwave 
  • Kitchen 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • Electric kettle 
  • Cookware, dishware, and utensils 
  • Blackout drapes/curtains 
  • Washer/dryer 
  • Separate dining area 
  • Dishwasher 
  • Stovetop 
  • In-room safe (laptop compatible) 
  • Digital TV service 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Down comforter 
  • Pillowtop mattress 
  • Pillow menu 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Oakleaf - This restaurant serves breakfast, lunch, and dinner.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 
  • Bicycle rentals on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of CNY 300 per pet, per stay, plus a one-time cleaning fee of CNY 300
  • Dogs only
  • 1 per room (up to 50 lb)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: CNY 2000 per day
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 126 per person (approximately)
  • Airport shuttle fee: CNY 535 per vehicle
  • Pet fee: CNY 300 per pet, per stay plus CNY 300 one-time cleaning fee
  • Rollaway bed fee: CNY 250 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hangzhou Oakwood
  • Oakwood Hangzhou
  • Oakwood Residence Aparthotel
  • Oakwood Residence Aparthotel Hangzhou
  • Oakwood Residence Hangzhou
  • Oakwood Residence Hangzhou Hotel Hangzhou
  • Oakwood Residence Hotel Hangzhou

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.


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