Get an overview of this hotelFamily-friendly Hangzhou aparthotel in Xihu with 2 restaurants

Popular property highlights

Free WiFi
Pets allowed
Indoor pool
Business centre
Laundry facilities

Location

This family-friendly Hangzhou aparthotel is located in the business district, within 2 mi (3 km) of Yellow Dragon Sports Center, Precious Stone Hill, and Hangzhou Opera. West Lake is 2.7 mi (4.4 km) away.

Property Features

2 restaurants, an indoor pool, and a 24-hour fitness center are available at this aparthotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 321 apartments feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Washers/dryers and free WiFi are standard, as are LCD TVs with digital channels.

Property Amenities

Property Amenities

In addition to an indoor pool and a children's pool, Oakwood Residence Hangzhou provides a sauna and a 24-hour fitness center. Dining is available at one of the aparthotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. 3 meeting rooms are available. This luxury aparthotel also offers tour/ticket assistance, multilingual staff, and concierge services. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests.

  • Bar/lounge 
  • Babysitting or childcare 
  • Elevator/lift 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Year Built 2011 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sun loungers 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 3 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Concierge services 
  • Laundry facilities 
  • Total number of rooms - 321 
  • 24-hour fitness facilities 
  • One meeting room 
  • Number of floors - 23 
  • Number of buildings/towers - 2 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Kitchen  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Separate dining area  
  • Washer/dryer  
  • Refrigerator  
  • Microwave  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Room Amenities

  • DVD player 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free local calls 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Microwave 
  • Kitchen 
  • Daily housekeeping 
  • Designer toiletries 
  • Slippers 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • Electric kettle 
  • Blackout drapes/curtains 
  • Digital TV service 
  • HDTV 
  • Free WiFi 
  • Free wired Internet 
  • Separate dining area 
  • Dishwasher 
  • Stovetop 
  • In-room safe (laptop compatible) 
  • Washer/dryer 
  • Cookware, dishware, and utensils 
  • Down comforter 
  • Pillowtop mattress 
  • Pillow menu 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Oakleaf - This restaurant serves breakfast, lunch, and dinner.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 
  • Bicycle rentals on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Property Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of CNY 300 per pet, per stay, plus a one-time cleaning fee of CNY 300
  • Dogs only
  • 1 per room (up to 50 lb)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: CNY 2000 per day
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 124 per person (approximately)
  • Airport shuttle fee: CNY 535 per vehicle (one way)
  • Pet fee: CNY 300 per pet, per stay plus CNY 300 one-time cleaning fee
  • Rollaway bed fee: CNY 250.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Name

  • Hangzhou Oakwood
  • Oakwood Hangzhou
  • Oakwood Residence Aparthotel
  • Oakwood Residence Aparthotel Hangzhou
  • Oakwood Residence Hangzhou
  • Oakwood Residence Hangzhou Hotel Hangzhou
  • Oakwood Residence Hotel Hangzhou

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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