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Novotel Qiandao Lake

4.0 star property
Families find the perfect balance of relaxation and adventure at this lakeside hotel, where bike rentals and childcare services complement stunning water views

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Novotel Qiandao Lake, by tranquil waters, is an ideal family retreat. Enjoy international dishes at Food Exchange or drinks at the bar while kids play in the playground. Amenities include free in-room WiFi, bicycle rentals, and supervised childcare services.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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About this property

Novotel Qiandao Lake

  • Upscale family-friendly hotel by the lake
  • Consider a stay at Novotel Qiandao Lake and take advantage of a playground, dry cleaning/laundry services and a bar. The on-site restaurant, Food Exchange, features international cuisine. Free in-room WiFi is available to all guests, along with a gym and a business centre.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool
    • Free self-parking
    • Buffet breakfast (surcharge), bike hire and supervised childcare (surcharge)
    • A lift, a gift shop and smoke-free property
  • Room features
  • All guest rooms at Novotel Qiandao Lake include thoughtful touches, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and baths or showers
    • Wardrobes/cupboards, housekeeping and phones

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Shuttle transfer per adult: CNY 300 (one-way)
  • Shuttle transfer per child: CNY 100 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 118 for adults and from CNY 59 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Novotel Qiandao Lake have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:30 AM to 10:00 PM.

Is Novotel Qiandao Lake pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Qiandao Lake?

Self-parking is free at this property.

What time is check-in at Novotel Qiandao Lake?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Novotel Qiandao Lake?

Checkout is at noon.

Where is Novotel Qiandao Lake located?

This family-friendly Hangzhou hotel is located on the waterfront, within a 15-minute walk of Qiandao Lake and Wangutang Park. Qiandaohu National Forestry Park and Shijatang Park are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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