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Atour Hotel West Lake Cultural Square Shangtang Rd Hangzhou

3.0 star property
Travelers can stay energized at the hotel gym or with outdoor activities, then connect with colleagues over a buffet breakfast in downtown Hangzhou

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Atour Hotel West Lake Cultural Square, in Downtown Hangzhou, offers modern comfort and city energy. Enjoy meals at the on-site restaurant, workouts at the gym, or productive sessions in the conference space. Free self-parking and luggage storage ensure hassle-free arrivals.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

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About this property

Atour Hotel West Lake Cultural Square Shangtang Rd Hangzhou

  • Hotel near West Lake
  • You can look forward to a library, laundry facilities and a gym at Atour Hotel West Lake Cultural Square Shangtang Rd Hangzhou. Free in-room WiFi is available to all guests, along with conference space and a restaurant.
  • Additional perks include:
    • Free self-parking
    • Buffet breakfast (surcharge), a reception hall and luggage storage
    • Smoke-free property, free newspapers and a banquet hall
  • Room features
  • All 90 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 4:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 48 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Children 18 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Atour Hotel West Lake Cultural Square Shangtang Rd Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Atour Hotel West Lake Cultural Square Shangtang Rd Hangzhou?

Self-parking is free at this property.

What time is check-in at Atour Hotel West Lake Cultural Square Shangtang Rd Hangzhou?

Check-in start time: 12:30 PM; check-in end time: 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Atour Hotel West Lake Cultural Square Shangtang Rd Hangzhou?

Checkout is at noon.

Where is Atour Hotel West Lake Cultural Square Shangtang Rd Hangzhou located?

Located in Downtown Hangzhou, this hotel is 0.4 mi (0.7 km) from Hangzhou Tower Shopping Mall and 1.7 mi (2.7 km) from West Lake. Zhejiang Provincial Exhibition Hall and Zhejiang Science and Technology Museum are also within 10 minutes. West Lake Cultural Square Station is 11 minutes by foot and Wulin Square Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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