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"Mycket bra "

"Nice Breakfast facility and efficient service at the front desk"

"After 16 hours of intercontinental travel and train rides through Sweden, I am so glad the Elite Grand Hotel was my destination. The staff was welcoming in every interaction. I am particularly fond of the clerk who explained how the bus payment system worked. She kept at it until I understood that I should pay for my ticket in the app just as I entered the bus. It was important that I not waste any of my 90 minute paid-up transit window standing around on the bus stop. That's what l call looking after your guests. Breakfast was plentiful and leisurely in pleasant rooms. "

"Construction in the hotel during our stay. Wet paint smell"

"It was good, check-in was a bit confusing but that might just have been me. I had a generally good stay, liked the location, room etc. My only issue was when before checkout (around 9) a member of staff knocks and I say hello and then they simply unlocked my door anyway? And it was an awkward moment. I don't really know why they tried comming in since it's before checkout and I've rented my room. But other then that yeah it was good"

"A nice standard hotel in an awesome location. The best part were the wonderful staff who were not only super sweet but extremely helpful multiple times! Highly recommend for an affordable little stay right in the heart of town"

"Wonderful staff "

"Very good service! "

"This is a beautiful property only 10 minutes from Gävle, peaceful, roomy and everything you need to be comfortable. "